
vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
A PCI SERR has occurred on system | Error | A PCI SERR has occurred. | 1. | Check the | |
%1. |
| (Sensor = One of PCI Err) | |||
|
| LEDs. |
| ||
(%1 = CIM_ComputerSystem. |
|
|
|
| |
|
| 2. | Reseat the affected adapters | ||
ElementName) |
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| |||
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|
| and extender card. | ||
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|
| ||
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|
| 3. | Update the server and | |
|
|
|
| adapter firmware (UEFI and | |
|
|
|
| IMM). |
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|
|
|
| Important: | Some cluster |
|
|
|
| solutions require specific code | |
|
|
|
| levels or coordinated code | |
|
|
|
| updates. If the device is part | |
|
|
|
| of a cluster solution, verify | |
|
|
|
| that the latest level of code is | |
|
|
|
| supported for the cluster | |
|
|
|
| solution before you update | |
|
|
|
| the code. |
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|
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| 4. | Remove both adapters. | |
|
|
| 5. | Replace the PCIe adapter. | |
|
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| 6. | Replace the extender card. | |
|
|
| 7. | (Trained service technician | |
|
|
|
| only) Replace the system | |
|
|
|
| board. |
|
|
|
|
|
|
|
Fault in slot System board on system | Error |
| 1. | Check the | |
%1. |
|
| |||
|
|
| LEDs. |
| |
(%1 = CIM_ComputerSystem. |
|
|
|
| |
|
| 2. | Reseat the affected adapters | ||
ElementName) |
|
| |||
|
|
| and extender card. | ||
|
|
|
| ||
|
|
| 3. | Update the server and | |
|
|
|
| adapter firmware (UEFI and | |
|
|
|
| IMM). |
|
|
|
|
| Important: | Some cluster |
|
|
|
| solutions require specific code | |
|
|
|
| levels or coordinated code | |
|
|
|
| updates. If the device is part | |
|
|
|
| of a cluster solution, verify | |
|
|
|
| that the latest level of code is | |
|
|
|
| supported for the cluster | |
|
|
|
| solution before you update | |
|
|
|
| the code. |
|
|
|
| 4. | Remove both adapters. | |
|
|
| 5. | Replace the PCIe adapter. | |
|
|
| 6. | Replace the extender card. | |
|
|
| 7. | (Trained service technician | |
|
|
|
| only) Replace the system | |
|
|
|
| board. |
|
|
|
|
|
|
|
56ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual