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vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
SSL data in the IMM configuration | Error | There is a problem with the | 1. Make sure that the certificate | |
data is invalid. Clearing configuration |
| certificate that has been | ||
| that you are importing is | |||
data region and disabling SSL+H25. |
| imported into the IMM. The | ||
| correct. | |||
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| imported certificate must | ||
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| 2. Try to import the certificate | ||
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| contain a public key that | ||
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| again. | ||
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| corresponds to the key pair | ||
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| that was previously |
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| generated through the |
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| Generate a New Key and |
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| Certificate Signing |
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| Request link. |
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Flash of %1 from %2 succeeded for | Info | A user has successfully | No action; information only. | |
user %3. |
| updated one of the following |
| |
(%1 = CIM_ManagedElement. |
| firmware components: |
| |
ElementName; |
| v | IMM main application |
|
%2 = Web or LegacyCLI; |
| v | IMM boot ROM |
|
%3 = user ID) |
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| v | Server firmware |
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| ||
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| v | Diagnostics |
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| v | Integrated service |
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| processor |
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Flash of %1 from %2 failed for user | Info | An attempt to update a | Try to update the firmware again. | |
%3. |
| firmware component from |
| |
(%1 = CIM_ManagedElement. |
| the interface and IP address |
| |
ElementName; |
| has failed. |
| |
%2 = Web or LegacyCLI; |
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%3 = user ID) |
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The Chassis Event Log (CEL) on | Info | The IMM event log is 75% | To avoid losing older log entries, | |
system %1 is 75% full. |
| full. When the log is full, | save the log as a text file and | |
(%1 = CIM_ComputerSystem. |
| older log entries are | clear the log. | |
ElementName) |
| replaced by newer ones. |
| |
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| |
The Chassis Event Log (CEL) on | Info | The IMM event log is full. | To avoid losing older log entries, | |
system %1 is 100% full. |
| When the log is full, older | save the log as a text file and | |
(%1 = CIM_ComputerSystem. |
| log entries are replaced by | clear the log. | |
ElementName) |
| newer ones. |
| |
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| |
%1 Platform Watchdog Timer expired | Error | A Platform Watchdog Timer | 1. Reconfigure the watchdog | |
for %2. |
| Expired event has occurred. | ||
| timer to a higher value. | |||
(%1 = OS Watchdog or Loader |
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| 2. Make sure that the IMM | |
Watchdog; %2 = OS Watchdog or |
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| Ethernet over USB interface | |
Loader Watchdog) |
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| is enabled. | |
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| 3. Reinstall the RNDIS or |
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| cdc_ether device driver for |
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| the operating system. |
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| 4. Disable the watchdog. |
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| 5. Check the integrity of the |
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| installed operating system. |
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IMM Test Alert Generated by %1. | Info | A user has generated a test | No action; information only. | |
(%1 = user ID) |
| alert from the IMM. |
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62ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual