
vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
The Processor CPU nStatus has | Error | A processor failed - | 1. Check for a server firmware | |
Failed with FRB1/BIST condition. |
| FRB1/BIST condition has | ||
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| update. | ||
(n = microprocessor number) |
| occurred. |
| |
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| Important: Some cluster | ||
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| |
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| solutions require specific code |
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| levels or coordinated code |
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| updates. If the device is part |
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| of a cluster solution, verify |
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| that the latest level of code is |
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| supported for the cluster |
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| solution before you update |
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| the code. |
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| 2. Make sure that the installed | |
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| microprocessors are |
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| compatible with each other |
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| (see “Installing a |
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| microprocessor and heat sink” |
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| on page 220 for information |
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| about microprocessor |
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| requirements). |
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| 3. | (Trained service technician |
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| only) Reseat microprocessor |
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| n. |
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| 4. | (Trained service technician |
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| only) Replace microprocessor |
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| n. |
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| (n = microprocessor number) | |
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The Processor CPU nStatus has a | Error | A processor configuration | 1. Make sure that the installed | |
Configuration Mismatch. |
| mismatch has occurred. | ||
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| microprocessors are | ||
(n = microprocessor number) |
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| |
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| compatible with each other | |
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| |
|
|
|
| (see “Installing a |
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| microprocessor and heat sink” |
|
|
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| on page 220 for information |
|
|
|
| about microprocessor |
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| requirements). |
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| 2. | (Trained service technician |
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| only) Replace the |
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| incompatible microprocessor. |
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40ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual