Lenovo 3823, 3821, 3822, 3719 manual Diagnostics

Models: 3719 3822 3823 3821

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vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Redundancy Cooling Zone 3 has

Error

Redundancy has been lost

1.

Make sure that the connector

been reduced.

 

and is insufficient to continue

 

 

on fan 3 and fan 6 (if

 

 

operation.

 

 

 

 

installed) is not damaged.

 

 

 

 

 

 

 

2.

Make sure that the fan

 

 

 

 

connectors on the system

 

 

 

 

board are not damaged.

 

 

 

3.

Make sure that the fan cage

 

 

 

 

is correctly installed.

 

 

 

4.

Reseat the fan.

 

 

 

5.

Replace the fan.

 

 

 

 

 

Sensor RAID Error has transitioned

Error

A sensor has changed to

1.

Check the hard disk drive

to critical from a less severe state.

 

Critical state from a less

 

 

LEDs.

 

 

severe state.

 

 

 

2.

Reseat the hard disk drive for

 

 

 

 

 

 

 

which the status LED is lit.

 

 

 

3.

Replace the defective hard

 

 

 

 

disk drive.

 

 

 

 

The Drive n Status has been

Error

A drive has been removed.

Reseat hard disk drive n.

removed from unit Drive 0 Status.

 

 

(n = hard disk drive number)

(n = hard disk drive number)

 

 

 

 

 

 

 

 

 

The Drive n Status has been

Error

A drive has been disabled

1.

Run the hard disk drive

disabled due to a detected fault.

 

because of a fault.

 

 

diagnostic test on drive n.

(n = hard disk drive number)

 

 

 

 

 

2.

Reseat the following

 

 

 

 

 

 

 

components:

 

 

 

 

a. Hard disk drive

 

 

 

 

b. Cable from the system

 

 

 

 

board to the backplane

 

 

 

3.

Replace the following

 

 

 

 

components one at a time, in

 

 

 

 

the order shown, restarting

 

 

 

 

the server each time:

 

 

 

 

a. Hard disk drive

 

 

 

 

b. Cable from the system

 

 

 

 

board to the backplane

 

 

 

 

c. Hard disk drive backplane

 

 

 

(n = hard disk drive number)

 

 

 

 

Array %1 is in critical condition.

Error

An array is in Critical state.

Replace the hard disk drive that

(%1 = CIM_ComputerSystem.

 

(Sensor = Drive n Status)

is indicated by a lit status LED.

ElementName)

 

(n = hard disk drive number)

 

 

 

 

 

 

Array %1 has failed.

Error

An array is in Failed state.

Replace the hard disk drive that

(%1 = CIM_ComputerSystem.

 

(Sensor = Drive n Status)

is indicated by a lit status LED.

ElementName)

 

(n = hard disk drive number)

 

 

 

 

 

 

 

Chapter 5. Diagnostics 51

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Lenovo 3823, 3821, 3822, 3719 manual Diagnostics