
vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
A Uncorrectable Bus Error has | Error | A bus uncorrectable error | 1. | Check the | |
occurred on system %1. |
| has occurred. | |||
| 2. | Check the microprocessor | |||
(%1 = CIM_ComputerSystem. |
| (Sensor = Critical Int CPU) | |||
|
| error LEDs. |
| ||
ElementName) |
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| 3. | Remove the failing | ||
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| |||
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| microprocessor from the | |
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| system board. | |
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| 4. | Check for a server firmware | |
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| update. |
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| Important: | Some cluster |
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| solutions require specific code | |
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| levels or coordinated code | |
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| updates. If the device is part | |
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| of a cluster solution, verify | |
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| that the latest level of code is | |
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| supported for the cluster | |
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| solution before you update | |
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| the code. |
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| 5. | Make sure that the two | |
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| microprocessors are | |
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| matching. |
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| 6. | (Trained service technician | |
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| only) Replace the system | |
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| board. |
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A Uncorrectable Bus Error has | Error | A bus uncorrectable error | 1. | Check the | |
occurred on system %1. |
| has occurred. | |||
| 2. | Check the DIMM error LEDs. | |||
(%1 = CIM_ComputerSystem. |
| (Sensor = Critical Int DIM) | |||
| 3. | Remove the failing DIMM | |||
ElementName) |
|
| |||
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|
|
| from the system board. | |
|
|
| 4. | Check for a server firmware | |
|
|
|
| update. |
|
|
|
|
| Important: | Some cluster |
|
|
|
| solutions require specific code | |
|
|
|
| levels or coordinated code | |
|
|
|
| updates. If the device is part | |
|
|
|
| of a cluster solution, verify | |
|
|
|
| that the latest level of code is | |
|
|
|
| supported for the cluster | |
|
|
|
| solution before you update | |
|
|
|
| the code. |
|
|
|
| 5. | Make sure that the installed | |
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| DIMMs are supported and | |
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| configured correctly. | |
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| 6. | (Trained service technician | |
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|
|
| only) Replace the system | |
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| board. |
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