Lenovo 3822, 3821, 3719, 3823 manual Levels or coordinated code

Models: 3719 3822 3823 3821

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vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

A Uncorrectable Bus Error has

Error

A bus uncorrectable error

1.

Check the system-event log.

occurred on system %1.

 

has occurred.

 

2.

Check the microprocessor

(%1 = CIM_ComputerSystem.

 

(Sensor = Critical Int CPU)

 

 

error LEDs.

 

ElementName)

 

 

 

 

 

 

3.

Remove the failing

 

 

 

 

 

 

 

microprocessor from the

 

 

 

 

system board.

 

 

 

4.

Check for a server firmware

 

 

 

 

update.

 

 

 

 

 

Important:

Some cluster

 

 

 

 

solutions require specific code

 

 

 

 

levels or coordinated code

 

 

 

 

updates. If the device is part

 

 

 

 

of a cluster solution, verify

 

 

 

 

that the latest level of code is

 

 

 

 

supported for the cluster

 

 

 

 

solution before you update

 

 

 

 

the code.

 

 

 

 

5.

Make sure that the two

 

 

 

 

microprocessors are

 

 

 

 

matching.

 

 

 

 

6.

(Trained service technician

 

 

 

 

only) Replace the system

 

 

 

 

board.

 

 

 

 

 

 

 

A Uncorrectable Bus Error has

Error

A bus uncorrectable error

1.

Check the system-event log.

occurred on system %1.

 

has occurred.

 

2.

Check the DIMM error LEDs.

(%1 = CIM_ComputerSystem.

 

(Sensor = Critical Int DIM)

 

3.

Remove the failing DIMM

ElementName)

 

 

 

 

 

 

from the system board.

 

 

 

4.

Check for a server firmware

 

 

 

 

update.

 

 

 

 

 

Important:

Some cluster

 

 

 

 

solutions require specific code

 

 

 

 

levels or coordinated code

 

 

 

 

updates. If the device is part

 

 

 

 

of a cluster solution, verify

 

 

 

 

that the latest level of code is

 

 

 

 

supported for the cluster

 

 

 

 

solution before you update

 

 

 

 

the code.

 

 

 

 

5.

Make sure that the installed

 

 

 

 

DIMMs are supported and

 

 

 

 

configured correctly.

 

 

 

6.

(Trained service technician

 

 

 

 

only) Replace the system

 

 

 

 

board.

 

 

 

 

 

 

 

Chapter 5. Diagnostics 45

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Lenovo 3822, 3821, 3719, 3823 manual Levels or coordinated code