
Table 4. DSA messages (continued)
vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained service technician.
Message |
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number | Component | Test | State | Description | Action | |
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Memory | Memory Test | Aborted | Test aborted: | 1. | Turn off and restart the system. | |
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| could not | ||
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| 2. | Run the test again. | |
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| enable the | ||
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| |
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| processor | 3. | Make sure that the server firmware is at the |
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| cache. |
| latest level. The installed firmware level is shown |
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| in the DSA log in the Firmware/VPD section for |
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| this component. For more information, see |
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| “Updating the firmware” on page 267. |
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| 4. | Run the test again. |
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| 5. | If the failure remains, go to the Lenovo Web site |
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| for more troubleshooting information at |
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| http://www.lenovo.com/support. |
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Memory | Memory Test | Aborted | Test aborted: | 1. | Turn off and restart the system. | |
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| the memory | ||
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| 2. | Run the test again. | |
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| controller buffer | ||
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| request failed. | 3. | Make sure that the server firmware is at the |
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| latest level. The installed firmware level is shown |
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| in the DSA log in the Firmware/VPD section for |
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| this component. For more information, see |
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| “Updating the firmware” on page 267. |
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| 4. | Run the test again. |
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| 5. | If the failure remains, go to the Lenovo Web site |
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| for more troubleshooting information at |
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| http://www.lenovo.com/support. |
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Memory | Memory Test | Aborted | Test aborted: | 1. | Turn off and restart the system. | |
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| the memory | ||
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| 2. | Run the test again. | |
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| controller | ||
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| display/alter | 3. | Make sure that the server firmware is at the |
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| write operation |
| latest level. The installed firmware level is shown |
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| was not |
| in the DSA log in the Firmware/VPD section for |
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| completed. |
| this component. For more information, see |
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| “Updating the firmware” on page 267. |
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| 4. | Run the test again. |
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| 5. | If the failure remains, go to the Lenovo Web site |
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| for more troubleshooting information at |
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| http://www.lenovo.com/support. |
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Memory | Memory Test | Aborted | Test aborted: | 1. | Turn off and restart the system. | |
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| the memory | ||
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| 2. | Run the test again. | |
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| controller fast | ||
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| |
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| scrub operation | 3. | Make sure that the server firmware is at the |
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| was not |
| latest level. The installed firmware level is shown |
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| completed. |
| in the DSA log in the Firmware/VPD section for |
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| this component. For more information, see |
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| “Updating the firmware” on page 267. |
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| 4. | Run the test again. |
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| 5. | If the failure remains, go to the Lenovo Web site |
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| for more troubleshooting information at |
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| http://www.lenovo.com/support |
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