Lenovo 3823, 3821, 3822, 3719 manual DSA messages

Models: 3719 3822 3823 3821

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Table 4. DSA messages (continued)

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained service technician.

Message

 

 

 

 

 

 

number

Component

Test

State

Description

Action

 

 

 

 

 

 

 

201-803-xxx

Memory

Memory Test

Aborted

Test aborted:

1.

Turn off and restart the system.

 

 

 

 

could not

 

 

 

 

2.

Run the test again.

 

 

 

 

enable the

 

 

 

 

 

 

 

 

 

 

processor

3.

Make sure that the server firmware is at the

 

 

 

 

cache.

 

latest level. The installed firmware level is shown

 

 

 

 

 

 

in the DSA log in the Firmware/VPD section for

 

 

 

 

 

 

this component. For more information, see

 

 

 

 

 

 

“Updating the firmware” on page 267.

 

 

 

 

 

4.

Run the test again.

 

 

 

 

 

5.

If the failure remains, go to the Lenovo Web site

 

 

 

 

 

 

for more troubleshooting information at

 

 

 

 

 

 

http://www.lenovo.com/support.

 

 

 

 

 

 

 

201-804-xxx

Memory

Memory Test

Aborted

Test aborted:

1.

Turn off and restart the system.

 

 

 

 

the memory

 

 

 

 

2.

Run the test again.

 

 

 

 

controller buffer

 

 

 

 

request failed.

3.

Make sure that the server firmware is at the

 

 

 

 

 

 

latest level. The installed firmware level is shown

 

 

 

 

 

 

in the DSA log in the Firmware/VPD section for

 

 

 

 

 

 

this component. For more information, see

 

 

 

 

 

 

“Updating the firmware” on page 267.

 

 

 

 

 

4.

Run the test again.

 

 

 

 

 

5.

If the failure remains, go to the Lenovo Web site

 

 

 

 

 

 

for more troubleshooting information at

 

 

 

 

 

 

http://www.lenovo.com/support.

 

 

 

 

 

 

 

201-805-xxx

Memory

Memory Test

Aborted

Test aborted:

1.

Turn off and restart the system.

 

 

 

 

the memory

 

 

 

 

2.

Run the test again.

 

 

 

 

controller

 

 

 

 

 

 

 

 

 

 

display/alter

3.

Make sure that the server firmware is at the

 

 

 

 

write operation

 

latest level. The installed firmware level is shown

 

 

 

 

was not

 

in the DSA log in the Firmware/VPD section for

 

 

 

 

completed.

 

this component. For more information, see

 

 

 

 

 

 

“Updating the firmware” on page 267.

 

 

 

 

 

4.

Run the test again.

 

 

 

 

 

5.

If the failure remains, go to the Lenovo Web site

 

 

 

 

 

 

for more troubleshooting information at

 

 

 

 

 

 

http://www.lenovo.com/support.

 

 

 

 

 

 

 

201-806-xxx

Memory

Memory Test

Aborted

Test aborted:

1.

Turn off and restart the system.

 

 

 

 

the memory

 

 

 

 

2.

Run the test again.

 

 

 

 

controller fast

 

 

 

 

 

 

 

 

 

 

scrub operation

3.

Make sure that the server firmware is at the

 

 

 

 

was not

 

latest level. The installed firmware level is shown

 

 

 

 

completed.

 

in the DSA log in the Firmware/VPD section for

 

 

 

 

 

 

this component. For more information, see

 

 

 

 

 

 

“Updating the firmware” on page 267.

 

 

 

 

 

4.

Run the test again.

 

 

 

 

 

5.

If the failure remains, go to the Lenovo Web site

 

 

 

 

 

 

for more troubleshooting information at

 

 

 

 

 

 

http://www.lenovo.com/support

 

 

 

 

 

 

 

Chapter 5. Diagnostics 111

Page 119
Image 119
Lenovo 3823, 3821, 3822, 3719 manual DSA messages