Lenovo 3821, 3822, 3719, 3823 manual Optional-device problems

Models: 3719 3822 3823 3821

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Optional-device problems

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Symptom

Action

An optional device that was just

1.

Make sure that:

installed does not work.

 

v The device is designed for the server (See http://www.lenovo.com/thinkserver

 

 

and then click Options. Open the Server Options Guide.pdf).

 

 

v You followed the installation instructions that came with the device and the

 

 

device is installed correctly.

 

 

v You have not loosened any other installed devices or cables.

 

 

v You updated the configuration information in the Setup utility. Whenever

 

 

memory or any other device is changed, you must update the configuration.

 

2.

Reseat the device that you just installed.

 

3.

Replace the device that you just installed.

 

 

 

An optional device that used to

1.

Make sure that all of the hardware and cable connections for the device are

work does not work now.

 

secure.

 

 

2.If the device comes with test instructions, use those instructions to test the device.

3.If the failing device is a SCSI device, make sure that:

vThe cables for all external SCSI devices are connected correctly.

vThe last device in each SCSI chain, or the end of the SCSI cable, is terminated correctly.

vAny external SCSI device is turned on. You must turn on an external SCSI device before you turn on the server.

4.Reseat the failing device.

5.Replace the failing device.

72ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual

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Lenovo 3821, 3822, 3719, 3823 manual Optional-device problems