Lenovo 3823, 3821, 3822, 3719 manual Levels or coordinated code

Models: 3719 3822 3823 3821

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vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Numeric sensor Planar VBAT going

Error

A lower critical sensor going

Replace the 3 V battery.

low (lower critical) has asserted.

 

low has asserted.

 

 

 

 

 

 

 

Numeric sensor Fan n Tach going

Error

A lower critical sensor going

1. Reseat the failing fan n, which

low (lower critical) has asserted.

 

low has asserted.

 

 

is indicated by a lit LED on

(n = fan number)

 

 

 

 

 

 

the fan.

 

 

 

 

 

 

 

2. Replace the failing fan.

 

 

 

(n = fan number)

 

 

 

 

 

The Processor CPU nStatus has

Error

A processor failed - IERR

1. Make sure that the latest

Failed with IERR.

 

condition has occurred.

 

 

levels of firmware and device

(n = microprocessor number)

 

 

 

 

 

 

drivers are installed for all

 

 

 

 

 

 

 

 

adapters and standard

 

 

 

 

devices, such as Ethernet,

 

 

 

 

SCSI, and SAS.

 

 

 

 

Important: Some cluster

 

 

 

 

solutions require specific code

 

 

 

 

levels or coordinated code

 

 

 

 

updates. If the device is part

 

 

 

 

of a cluster solution, verify

 

 

 

 

that the latest level of code is

 

 

 

 

supported for the cluster

 

 

 

 

solution before you update

 

 

 

 

the code.

 

 

 

2. Run the DSA program for the

 

 

 

 

hard disk drives and other I/O

 

 

 

 

devices.

 

 

 

3.

(Trained service technician

 

 

 

 

only) Replace microprocessor

 

 

 

 

n.

 

 

 

(n = microprocessor number)

 

 

 

 

 

An Over-Temperature Condition has

Error

An overtemperature

1. Make sure that the fans are

been detected on the Processor CPU

 

condition has occurred for

 

 

operating, that there are no

nStatus.

 

microprocessor n.

 

 

 

obstructions to the airflow,

(n = microprocessor number)

 

(n = microprocessor number)

 

 

 

that the air baffle is in place

 

 

 

 

 

 

 

 

and correctly installed, and

 

 

 

 

that the server cover is

 

 

 

 

installed and completely

 

 

 

 

closed.

 

 

 

2. Make sure that the heat sink

 

 

 

 

for microprocessor nis

 

 

 

 

installed correctly.

 

 

 

3.

(Trained service technician

 

 

 

 

only) Replace microprocessor

 

 

 

 

n.

 

 

 

(n = microprocessor number)

 

 

 

 

 

Chapter 5. Diagnostics 39

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Lenovo 3823, 3821, 3822, 3719 manual Levels or coordinated code