Lenovo 3823, 3821, 3822, 3719 manual Levels or coordinated code

Models: 3719 3822 3823 3821

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vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

A diagnostic interrupt has occurred

Error

An operator information

If the NMI button on the system

on system %1.

 

panel NMI/diagnostic

board has not been pressed,

(%1 = CIM_ComputerSystem.

 

interrupt has occurred.

complete the following steps:

ElementName)

 

 

1.

Make sure that the NMI

 

 

 

 

 

 

 

button is not pressed.

 

 

 

2.

Replace the operator

 

 

 

 

information panel cable.

 

 

 

3.

Replace the operator

 

 

 

 

information panel.

 

 

 

 

 

A bus timeout has occurred on

Error

A bus timeout has occurred.

1.

Remove the adapter from the

system %1.

 

 

 

 

 

PCI slot that is indicated by a

(%1 = CIM_ComputerSystem.

 

 

 

 

 

 

lit LED.

ElementName)

 

 

 

 

 

2.

Replace the extender card.

 

 

 

 

 

 

3.

Remove all PCI adapters.

 

 

 

4.

(Trained service technicians

 

 

 

 

only) Replace the system

 

 

 

 

board.

 

 

 

 

 

A software NMI has occurred on

Error

A software NMI has

1.

Check the device driver.

system %1.

 

occurred.

 

2.

Reinstall the device driver.

(%1 = CIM_ComputerSystem.

 

 

 

 

 

 

ElementName)

 

 

 

 

 

 

 

 

 

The System %1 encountered a

Error

A POST error has occurred.

1.

Recover the server firmware

POST Error.

 

(Sensor = ABR Status)

 

 

from the backup page (see

(%1 = CIM_ComputerSystem.

 

 

 

 

 

 

“Recovering from a Lenovo

ElementName)

 

 

 

 

 

 

ThinkServer Server Firmware

 

 

 

 

 

 

 

 

update failure” on page 122).

 

 

 

2.

Update the server firmware to

 

 

 

 

the latest level.

 

 

 

 

Important: Some cluster

 

 

 

 

solutions require specific code

 

 

 

 

levels or coordinated code

 

 

 

 

updates. If the device is part

 

 

 

 

of a cluster solution, verify

 

 

 

 

that the latest level of code is

 

 

 

 

supported for the cluster

 

 

 

 

solution before you update

 

 

 

 

the code.

 

 

 

 

 

Chapter 5. Diagnostics 43

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Lenovo 3823, 3821, 3822, 3719 manual Levels or coordinated code