vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
An SM BIOS Uncorrectable CPU | Error | An SMBIOS uncorrectable | 1. Check for a server firmware | |
complex error for Processor CPU |
| CPU complex error has | ||
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| update. | ||
nStatus has asserted. |
| asserted. |
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| Important: Some cluster | ||
(n = microprocessor number) |
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| solutions require specific code | |
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| levels or coordinated code |
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| updates. If the device is part |
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| of a cluster solution, verify |
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| that the latest level of code is |
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| supported for the cluster |
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| solution before you update |
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| the code. |
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| 2. Make sure that the installed | |
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| microprocessors are |
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| compatible with each other |
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| (see “Installing a |
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| microprocessor and heat sink” |
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| on page 220 for information |
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| about microprocessor |
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| requirements). |
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| 3. | (Trained service technician |
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| only) Reseat microprocessor |
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| n. |
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| 4. | (Trained service technician |
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| only) Replace microprocessor |
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| n. |
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| (n = microprocessor number) | |
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Sensor CPU nOverTemp has | Error | A sensor has changed to | 1. Make sure that the fans are | |
transitioned to critical from a less |
| Critical state from a less | ||
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| operating, that there are no | ||
severe state. |
| severe state. |
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| obstructions to the airflow, | ||
(n = microprocessor number) |
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| that the air baffle is in place | |
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| and correctly installed, and |
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| that the server cover is |
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| installed and completely |
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| closed. |
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| 2. Make sure that the heat sink | |
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| for microprocessor n is |
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| installed correctly. |
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| 3. | (Trained service technician |
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| only) Replace microprocessor |
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| n. |
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| (n = microprocessor number) | |
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