Lenovo 3823, 3821, 3822, 3719 manual DSA messages

Table 4. DSA messages (continued)

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained service technician.

Message
number	Component	Test		State	Description	Action
215-802-xxx	Optical Drive	v	Verify	Aborted	The media tray	1. Close the media tray and wait 15 seconds.
					is open.
			Media			2. Run the test again.
			Installed
						3. Insert a new CD/DVD into the drive and wait
		v	Read/
							for 15 seconds for the media to be recognized.
			Write Test			4. Run the test again.
		v	Self-Test
						5. Check the drive cabling at both ends for loose
		Messages					or broken connections or damage to the cable.
							Replace the cable if it is damaged.
		and actions
		apply to all				6.	Run the test again.
		three tests.				7. Make sure that the DSA code is at the latest
							level.
						8. Run the test again.
						9. Replace the CD/DVD drive.
						10. If the failure remains, go to the Lenovo Web
							site for more troubleshooting information at
							http://www.lenovo.com/support.
215-803-xxx	Optical Drive	v	Verify	Failed	The disc might	1. Wait for the system activity to stop.
					be in use by
			Media			2. Run the test again
					the system.
			Installed
						3. Turn off and restart the system.
		v	Read/
						4. Run the test again.
			Write Test
						5. Replace the CD/DVD drive.
		v	Self-Test
						6. If the failure remains, go to the Lenovo Web site
		Messages					for more troubleshooting information at
		and actions					http://www.lenovo.com/support.
		apply to all
		three tests.
215-901-xxx	Optical Drive	v	Verify	Aborted	Drive media is	1. Insert a CD/DVD into the drive or try a new
					not detected.
			Media				media, and wait for 15 seconds.
			Installed			2. Run the test again.
		v
			Read/			3.	Check the drive cabling at both ends for loose
			Write Test				or broken connections or damage to the cable.
		v
			Self-Test				Replace the cable if it is damaged.
		Messages				4. Run the test again.
						5. Replace the CD/DVD drive.
		and actions
		apply to all				6. If the failure remains, go to the Lenovo Web site
		three tests.					for more troubleshooting information at
							http://www.lenovo.com/support.

Chapter 5. Diagnostics 115