vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

A PCI SERR has occurred on system

Error

A PCI SERR has occurred.

1. Check the extender-card

%1.

 

(Sensor = PCI Slot n; n =

 

LEDs.

 

(%1 = CIM_ComputerSystem.

 

PCI slot number)

 

 

2. Reseat the affected adapters

ElementName)

 

 

 

 

and extender card.

 

 

 

 

 

 

3. Update the server and

 

 

 

adapter firmware (UEFI and

 

 

 

IMM).

 

 

 

 

Important:

Some cluster

 

 

 

solutions require specific code

 

 

 

levels or coordinated code

 

 

 

updates. If the device is part

 

 

 

of a cluster solution, verify

 

 

 

that the latest level of code is

 

 

 

supported for the cluster

 

 

 

solution before you update

 

 

 

the code.

 

 

 

 

4. Remove the adapter from slot

 

 

 

n.

 

 

 

 

5. Replace the PCIe adapter.

 

 

 

6. Replace extender card n.

 

 

 

(n = PCI slot number)

 

 

 

 

 

A PCI PERR has occurred on system

Error

A PCI PERR has occurred.

1. Check the extender-card

%1.

 

(Sensor = One of PCI Err)

 

LEDs.

 

(%1 = CIM_ComputerSystem.

 

 

 

 

 

2. Reseat the affected adapters

ElementName)

 

 

 

 

and riser card.

 

 

 

 

 

 

3. Update the server and

 

 

 

adapter firmware (UEFI and

 

 

 

IMM).

 

 

 

 

Important:

Some cluster

 

 

 

solutions require specific code

 

 

 

levels or coordinated code

 

 

 

updates. If the device is part

 

 

 

of a cluster solution, verify

 

 

 

that the latest level of code is

 

 

 

supported for the cluster

 

 

 

solution before you update

 

 

 

the code.

 

4. Remove both adapters.

5. Replace the PCIe adapter.

6. Replace the extender card.

7. (Trained service technician only) Replace the system board.

Chapter 5. Diagnostics 55

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Lenovo 3823, 3821, 3822, 3719 manual Some cluster