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Table 4. DSA messages (continued)
vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained service technician.
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number | Component | Test | State | Description | Action | ||
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Optical Drive | v | Verify | Failed | Read | 1. | Insert a CD/DVD into the drive or try a new | |
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| miscompare. | ||||
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| Media |
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| media, and wait for 15 seconds. | |
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| Installed |
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| 2. | Run the test again. |
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| v |
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| Read/ |
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| 3. | Check the drive cabling at both ends for loose | |
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| Write Test |
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| or broken connections or damage to the cable. |
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| v |
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| Replace the cable if it is damaged. | ||
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| 4. | Run the test again. | |
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| 5. | Replace the CD/DVD drive. | ||
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| and actions |
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| apply to all |
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| 6. | If the failure remains, go to the Lenovo Web site | |
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| three tests. |
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| for more troubleshooting information at | |
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| http://www.lenovo.com/support. |
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Optical Drive | v | Verify | Aborted | Could not | 1. | Insert a CD/DVD into the drive or try a new | |
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| access the | ||||
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| Media |
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| media, and wait for 15 seconds. | |
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| drive. |
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| Installed |
| 2. | Run the test again. | |
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| v |
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| Read/ |
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| 3. | Check the drive cabling at both ends for loose | |
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| Write Test |
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| or broken connections or damage to the cable. |
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| v |
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| Replace the cable if it is damaged. | ||
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| Messages |
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| 4. | Run the test again. | |
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| 5. | Make sure that the DSA code is at the latest | ||
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| and actions |
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| level. | ||
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| apply to all |
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| three tests. |
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| 6. | Run the test again. | |
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| 7. | Replace the CD/DVD drive. |
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| 8. | If the failure remains, go to the Lenovo Web site |
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| for more troubleshooting information at |
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| http://www.lenovo.com/support. |
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Optical Drive | v | Verify | Failed | A read error | 1. | Insert a CD/DVD into the drive or try a new | |
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| occurred. | ||||
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| Media |
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| media, and wait for 15 seconds. | |
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| Installed |
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| 2. | Run the test again. |
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| v |
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| Read/ |
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| 3. | Check the drive cabling at both ends for loose | |
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| Write Test |
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| or broken connections or damage to the cable. |
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| Messages |
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| Replace the cable if it is damaged. | |
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| 4. | Run the test again. | ||
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| and actions |
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| apply to both |
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| 5. | Replace the CD/DVD drive. | |
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| tests. |
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| 6. | If the failure remains, go to the Lenovo Web site | |
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| for more troubleshooting information at |
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| http://www.lenovo.com/support. |
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SAS/SATA | Disk Drive | Aborted | Test aborted. | Run the test again. | |||
| Hard Drive | Test |
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116ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual