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3719, 3821, 3822, 3823
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Troubleshooting
Specification
Install
Error codes
Password
Reset IMM to Defaults
Post Watchdog Timer
Connecting the cables
Maintenance
Configuring the server
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ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual
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Contents
Hardware Maintenance Manual
Page
Hardware Maintenance Manual
Page
Contents
Locating Server Controls and connectors
Parts Listing, TD200x Machine Types 3719, 3821, 3822,
Configuring the server
Appendix A. Getting help and technical assistance
Important Safety Information
About this manual
Important information about replacing RoHS compliant FRUs
Turkish statement of compliance
Türkiye EEE Yönetmeliğine Uygunluk Beyanı
Page
Safety information
Guidelines for trained service technicians
Inspecting for unsafe conditions
Guidelines for servicing electrical equipment
Safety information
Safety statements
To Connect To Disconnect
Do not
Safety information
Statement
Safety information
Page
UEFI-compliant server firmware
Features and technologies
Preboot diagnostics programs
Integrated Management Module
EasyManage DVD
EasyLED diagnostics
EasyStartup DVD
Integrated network support
Specifications
Features and specifications
Software
EasyStartup
EasyManage
Page
Checkout procedure
About the checkout procedure
Performing the checkout procedure
Diagnosing a problem
Determine what has changed
Check for and apply code updates
Document error codes and system-board LEDs
Follow the problem-resolution procedures
Collect data
Check for and correct an incorrect configuration
Determine the existing code levels
Undocumented problems
Page
Diagnostic tools
Event logs
Viewing event logs through the Setup utility
Viewing event logs without restarting the server
Condition Action
Post error codes
Diagnostics
Page
PCI-X Perr
Page
Diagnostics
Select System Event Logs
Diagnostics
Integrated management module error messages
System-event log
Information
Levels or coordinated code
Make sure that the installed
Levels or coordinated code
Page
Levels or coordinated code
Levels or coordinated code
Levels or coordinated code
Code
Diagnostics
Page
Diagnostics
Page
Diagnostics
Reseat the DIMMs and run
Levels or coordinated code
Remove the adapter from slot
Some cluster
IMM
Generate a New Key Certificate Signing Request link
Xxx.xxx.xxx.xxx
ID or password
Xxx.xxx.xxx.xxx
Levels or coordinated code
Generate a New Key Certificate Signing Request link
Diagnostics
Troubleshooting tables
DVD drive problems
General problems
Hard disk drive problems
Intermittent problems
Keyboard, mouse, or pointing-device problems
Memory problems
Microprocessor problems
Monitor problems
Diagnostics
Optional-device problems
Power problems
Serial port problems
Software problems
Universal Serial Bus USB port problems
EasyLED diagnostics
Flashing rapidly 4 times per second The server is turned off
VRM
Diagnostics
DASD/RAID
Cnfg
VRM
SP BUS
Page
Dimm
LED
Remind button
Power-supply LEDs
Power-supply LEDs Error Description Action
Diagnostic programs, messages, and error codes
Running the diagnostic programs
Diagnostic text messages
Diagnostic messages
Viewing the test log
089-801-xxx
IMM
166-802-xxx
166-804-xxx
166-806-xxx
166-808-xxx
166-810-xxx
166-812-xxx
166-814-xxx
166-816-xxx
166-818-xxx
166-820-xxx
166-822-xxx
166-824-xxx
166-902-xxx
166-903-xxx
166-904-xxx
166-905-xxx
166-906-xxx
DSA messages
Commonexit
Run the memory diagnostics to identify
DSA messages
DSA messages
SAS/SATA
217-900-xxx
Latest level. The installed firmware level is shown
Eeprom
DSA messages
DSA messages
Jumper Number Name Jumper setting
Solving power problems
Solving Ethernet controller problems
Solving undetermined problems
Problem determination tips
Page
Front view
Operator information panel
Flashing rapidly 4 times per second The server is turned off
EasyLED diagnostics panel
Rear view
System-board internal connectors
Dimm
System-board external connectors
System-board switches and jumpers
Jumper Number Name Jumper setting
System-board LEDs
LED
LED
SAS backplane connectors
Power-supply LEDs
Internal LEDs, connectors, and jumpers
Sata 2 Power supply power
Sata Dimm
PCI-X 1 slot PCI-X 2 slot
JP1
System-board LEDs
System-board external connectors
Inch hard disk drive backplane connectors
Server power features
Turning on the server
Turning off the server
Server components
149
Opening the bezel
Closing the bezel
Removing the bezel
Page
Installing the bezel
Opening the bezel media door
Closing the bezel media door
Removing the left-side cover
Installing the left-side cover
Opening the power-supply cage
Release latch Hot-swap power supply
Closing the power-supply cage
Page
Turning the stabilizing feet
Internal cable routing and connectors
Cable for drives Cable connector for drives
Page
Page
SAS power cable connector B SAS power cable connector a
Operator information panel cable connector
Removing the air baffle
Installing the air baffle
Removing the fan-cage assembly
Installing the fan-cage assembly
Removing the battery
Installing the battery
Do not
Removing a hot-swap power supply
Installing a hot-swap power supply
Hot-swap power supply Release latch
Installing redundant power supply and fans
Release latch Hot-swap power supply
Removing a voltage regulator module
Installing a voltage regulator module
Removing the front adapter-retention bracket
Installing the front adapter-retention bracket
Removing the rear adapter retention bracket
Installing the rear adapter retention bracket
Installing an adapter
Removing an adapter
Page
Page
Removing the DVD drive
Installing a DVD optical drive
Removing an optional tape drive
Installing a USB or Sata tape drive
Fan-cage assembly release buttons
Page
Removing the USB cable and EasyLED panel
Installing the USB cable and EasyLED panel
Removing a 2.5-inch hot-swap hard disk drive
Installing a 2.5-inch hot-swap hard disk drive
Page
Removing a 2.5-inch disk drive backplane
Page
Installing a 2.5-inch disk drive backplane
Page
Removing the 2.5-inch disk drive cage
Page
Installing the 2.5-inch disk drive cage
Removing the operator information panel assembly
Installing the operator information panel assembly
Removing an extender card
Page
Installing an extender card
Removing a memory module
Installing a memory module
Independent channel mode
Memory mirroring mode
Memory channel Dimm connectors
Number of installed DIMMs Microprocessors Dimm connector
Page
Dimm
Removing a hot-swap fan
Installing a hot-swap fan
Removing a microprocessor and heat sink
Page
Installing a microprocessor and heat sink
Page
Page
Install a heat sink on the microprocessor
Page
Page
Thermal grease
Removing a heat-sink retention module
Installing a heat-sink retention module
Removing a microprocessor retention module
Installing a microprocessor retention module
Removing the system board
Installing the system board
Completing the installation
Connecting the cables
Updating the server configuration
Page
Page
Parts Listing, TD200x Machine Types 3719, 3821, 3822,
CRU
Hard disk drive, 73GB 15K SFF 6Gbps HS HDD models
NetXtreme II 1000 Express G Ethernet Adapter- PCIe
Half-High Sata Multi-Burner models CTO
Models CTO
Half-High Sata Multi-Burner models CTO 41U 41S 41Y
Cable, 24 Sata Cable models CTO All Models
46G 46M 46A 46Q 46T 46H 46R 46E VRM models CTO All Models
Hard disk drive, 73GB 15K SFF 6Gbps HS HDD models
Power cords
Power cords, Type
Power cords, Type
Page
Advanced Settings Utility ASU program
Setup Utility
Boot Menu program
Ethernet controller configuration
Setup Utility menu choices
Using the Setup Utility
Starting the Setup Utility
System Information
Force Legacy Video on Boot
System Settings
Power
Post Watchdog Timer
Boot Manager
Network Configuration
Reset IMM to Defaults
Adapters and Uefi Drivers
Passwords
Power-on password
Administrator password
Using the Boot Selection Menu program
RAID controllers
Using the LSI Configuration Utility program
Select RAID Properties
Select Save changes then exit this menu to create the array
Using the WebBIOS utility
Add Configuration
Clear Configuration
New Configuration
Custom Configuration
Using the ThinkServer EasyStartup DVD
Configuring RAID
Setup and configuration
EasyStartup overview
Typical operating system installation
Select Enable/Disable onboard devices and press Enter
Installing your operating system without using EasyStartup
Configuring the Gigabit Ethernet controller
Enabling the Broadcom Gigabit Ethernet Utility program
Using the EasyUpdate Firmware Updater tool
Updating the firmware
Starting the backup server firmware
Using the Integrated Management Module
Obtaining the IP address for the Web interface access
Command-line interface Ipmi Shell
Serial over LAN
Advanced Settings Utility program
Logging on to the Web interface
Installing ThinkServer EasyManage software
Installation requirements
Installation order
Installing Windows 2003 components on the Core Server
Installing Windows 2008 32-bit components
Click Start -Server Manager
Uninstalling the LANDesk Software Agent
Installing Microsoft Snmp services
Page
Appendix A. Getting help and technical assistance
Before you call
Using other services
Purchasing additional services Lenovo product service
Page
Appendix B. Notices
Trademarks
Important notes
Product recycling and disposal
Recycling statements for Japan
Battery return program
For the European Union
German Ordinance for Work gloss statement
For California
European Union EMC Directive conformance statement
Industry Canada Class a emission compliance statement
Avis de conformité à la réglementation d’Industrie Canada
Germany Class a compliance statement
Page
Appendix B. Notices
Page
Index Numerics
DSA LED
Cnfg CPU
PCI
Problems
Port problems
Page
Part Number
