Lenovo 3822, 3821, 3719, 3823 manual 166-824-xxx

Models: 3719 3822 3823 3821

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Table 4. DSA messages (continued)

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained service technician.

Message

 

 

 

 

 

 

number

Component

Test

State

Description

Action

 

 

 

 

 

 

 

166-824-xxx

IMM

IMM I2C Test

Aborted

IMM I2C test

1. Turn off the system and disconnect it from the

 

 

 

 

stopped:

 

 

 

 

 

power source. You must disconnect the system

 

 

 

 

cannot execute

 

 

 

 

 

 

from ac power to reset the IMM.

 

 

 

 

the command.

 

 

 

 

 

2. After 45 seconds, reconnect the system to the

 

 

 

 

 

 

 

 

 

 

 

power source and turn on the system.

 

 

 

 

 

3. Run the test again.

 

 

 

 

 

4. Make sure that the DSA code is at the latest

 

 

 

 

 

 

level.

 

 

 

 

 

5. Make sure that the IMM firmware is at the latest

 

 

 

 

 

 

level. The installed firmware level is shown in

 

 

 

 

 

 

the DSA log in the Firmware/VPD section for

 

 

 

 

 

 

this component. For more information, see

 

 

 

 

 

 

“Updating the firmware” on page 267.

 

 

 

 

 

6. Run the test again.

 

 

 

 

 

7. If the failure remains, go to the Lenovo Web site

 

 

 

 

 

 

for more troubleshooting information at

 

 

 

 

 

 

http://www.lenovo.com/support.

 

 

 

 

 

 

 

166-901-xxx

IMM

IMM I2C Test

Failed

The IMM

1.

Turn off the system and disconnect it from the

 

 

 

 

indicates a

 

 

 

 

 

power source. You must disconnect the system

 

 

 

 

failure in the

 

 

 

 

 

 

from ac power to reset the IMM.

 

 

 

 

H8 bus (Bus 0)

 

 

 

 

 

2.

After 45 seconds, reconnect the system to the

 

 

 

 

 

 

 

 

 

 

 

power source and turn on the system.

 

 

 

 

 

3.

Run the test again.

 

 

 

 

 

4.

Make sure that the DSA code is at the latest

 

 

 

 

 

 

level.

 

 

 

 

 

5.

Make sure that the IMM firmware is at the

 

 

 

 

 

 

latest level. The installed firmware level is

 

 

 

 

 

 

shown in the DSA log in the Firmware/VPD

 

 

 

 

 

 

section for this component. For more

 

 

 

 

 

 

information, see “Updating the firmware” on

 

 

 

 

 

 

page 267.

 

 

 

 

 

6.

Run the test again.

 

 

 

 

 

7.

Remove power from the system.

 

 

 

 

 

8.

(Trained service technician only) Replace the

 

 

 

 

 

 

system board.

 

 

 

 

 

9.

Reconnect the system to power and turn on

 

 

 

 

 

 

the system.

 

 

 

 

 

10.

Run the test again.

 

 

 

 

 

11. If the failure remains, go to the Lenovo Web

 

 

 

 

 

 

site for more troubleshooting information at

 

 

 

 

 

 

http://www.lenovo.com/support.

 

 

 

 

 

 

 

Chapter 5. Diagnostics 105

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Lenovo 3822, 3821, 3719, 3823 manual 166-824-xxx