Keyboard, mouse, or pointing-device problems
vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Symptom | Action | ||
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|
| |
All or some keys on the | 1. | Make sure that: | |
keyboard do not work. | |||
| v The keyboard cable is securely connected. | ||
|
| v The server and the monitor are turned on. | |
| 2. | See http://www.lenovo.com/thinkserver and then click Options. Open the | |
|
| Server Options Guide.pdf for keyboard compatibility. | |
| 3. | If you are using a USB keyboard, run the Setup utility and enable keyboardless | |
|
| operation to prevent the 301 POST error message from being displayed during | |
|
| startup. | |
| 4. | If you are using a USB keyboard and it is connected to a USB hub, disconnect | |
|
| the keyboard from the hub and connect it directly to the server. | |
| 5. | Replace the following components one at a time, in the order shown, restarting | |
|
| the server each time: | |
|
| a. Keyboard | |
|
| b. (Trained service technician only) System board | |
|
|
| |
The mouse or pointing device | 1. | Make sure that: | |
does not work. | |||
| v The mouse or pointing device is compatible with the server. See | ||
|
| ||
|
| http://www.lenovo.com/thinkserver and then click Options. Open the Server | |
|
| Options Guide.pdf. | |
|
| v The mouse or | |
|
| v The mouse or | |
|
| v The server and the monitor are turned on. | |
|
| v The mouse is enabled in the Setup utility. | |
| 2. | If you are using a USB mouse or pointing device and it is connected to a USB | |
|
| hub, disconnect the mouse or pointing device from the hub and connect it | |
|
| directly to the server. | |
| 3. | Replace the following components one at a time, in the order shown, restarting | |
|
| the server each time: | |
|
| a. Mouse or pointing device | |
|
| b. (Trained service technician only) System board | |
|
|
| |
