Manuals / Lenovo / Computer Equipment / Server

Lenovo 3823, 3821, 3822, 3719 manual

Models: 3719 3822 3823 3821

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Troubleshooting Specification Install Error codes Password Reset IMM to Defaults Post Watchdog Timer Connecting the cables Maintenance Configuring the server

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Contents

Hardware Maintenance Manual Page Hardware Maintenance Manual Page Contents Locating Server Controls and connectors Configuring the server Parts Listing, TD200x Machine Types 3719, 3821, 3822, Appendix A. Getting help and technical assistance About this manual Important Safety Information Important information about replacing RoHS compliant FRUs Türkiye EEE Yönetmeliğine Uygunluk Beyanı Turkish statement of compliancePage Safety information Guidelines for trained service technicians Inspecting for unsafe conditionsGuidelines for servicing electrical equipment Safety information Safety statements To Connect To Disconnect Do not Safety information Statement Safety information Page Integrated Management Module Features and technologiesPreboot diagnostics programs UEFI-compliant server firmware Integrated network support EasyLED diagnosticsEasyStartup DVD EasyManage DVD Specifications Software Features and specifications EasyManage EasyStartupPage About the checkout procedure Checkout procedure Performing the checkout procedure Diagnosing a problemDetermine what has changed Collect data Document error codes and system-board LEDsFollow the problem-resolution procedures Check for and apply code updates Determine the existing code levels Check for and correct an incorrect configuration Undocumented problems Page Event logs Diagnostic tools Viewing event logs without restarting the server Viewing event logs through the Setup utility Condition Action Post error codes Diagnostics Page PCI-X Perr Page Diagnostics Select System Event Logs Diagnostics Integrated management module error messages System-event logInformation Levels or coordinated code Make sure that the installed Levels or coordinated code Page Levels or coordinated code Levels or coordinated code Levels or coordinated code Code Diagnostics Page Diagnostics Page Diagnostics Reseat the DIMMs and run Levels or coordinated code Remove the adapter from slot Some cluster IMM Generate a New Key Certificate Signing Request link Xxx.xxx.xxx.xxx ID or password Xxx.xxx.xxx.xxx Levels or coordinated code Generate a New Key Certificate Signing Request link Diagnostics DVD drive problems Troubleshooting tables Hard disk drive problems General problems Intermittent problems Keyboard, mouse, or pointing-device problems Memory problems Microprocessor problems Monitor problems Diagnostics Optional-device problems Power problems Serial port problems Universal Serial Bus USB port problems Software problems EasyLED diagnostics Flashing rapidly 4 times per second The server is turned off VRM Diagnostics DASD/RAID Cnfg VRM SP BUS Page Dimm LED Remind button Power-supply LEDs Power-supply LEDs Error Description Action Diagnostic programs, messages, and error codes Running the diagnostic programsDiagnostic text messages Viewing the test log Diagnostic messages 089-801-xxx IMM 166-802-xxx 166-804-xxx 166-806-xxx 166-808-xxx 166-810-xxx 166-812-xxx 166-814-xxx 166-816-xxx 166-818-xxx 166-820-xxx 166-822-xxx 166-824-xxx 166-902-xxx 166-903-xxx 166-904-xxx 166-905-xxx 166-906-xxx DSA messages Commonexit Run the memory diagnostics to identify DSA messages DSA messages SAS/SATA 217-900-xxx Latest level. The installed firmware level is shown Eeprom DSA messages DSA messages Jumper Number Name Jumper setting Solving Ethernet controller problems Solving power problems Solving undetermined problems Problem determination tips Page Operator information panel Front view Flashing rapidly 4 times per second The server is turned off EasyLED diagnostics panel Rear view System-board internal connectors Dimm System-board switches and jumpers System-board external connectors Jumper Number Name Jumper setting System-board LEDs LED LED SAS backplane connectors Power-supply LEDs Internal LEDs, connectors, and jumpers Sata 2 Power supply power Sata Dimm PCI-X 1 slot PCI-X 2 slot JP1 System-board LEDs System-board external connectors Inch hard disk drive backplane connectors Server power featuresTurning on the server Turning off the server 149 Server components Opening the bezel Closing the bezel Removing the bezel Page Installing the bezel Opening the bezel media door Closing the bezel media door Removing the left-side cover Opening the power-supply cage Installing the left-side cover Release latch Hot-swap power supply Closing the power-supply cage Page Turning the stabilizing feet Internal cable routing and connectors Cable for drives Cable connector for drives Page Page SAS power cable connector B SAS power cable connector a Operator information panel cable connector Removing the air baffle Installing the air baffle Removing the fan-cage assembly Removing the battery Installing the fan-cage assembly Do not Installing the battery Removing a hot-swap power supply Installing a hot-swap power supply Hot-swap power supply Release latch Installing redundant power supply and fans Release latch Hot-swap power supply Removing a voltage regulator module Removing the front adapter-retention bracket Installing a voltage regulator module Installing the front adapter-retention bracket Removing the rear adapter retention bracket Installing the rear adapter retention bracket Removing an adapter Installing an adapterPage Page Removing the DVD drive Installing a DVD optical drive Removing an optional tape drive Installing a USB or Sata tape drive Fan-cage assembly release buttons Page Removing the USB cable and EasyLED panel Installing the USB cable and EasyLED panel Removing a 2.5-inch hot-swap hard disk drive Installing a 2.5-inch hot-swap hard disk drive Page Removing a 2.5-inch disk drive backplane Page Installing a 2.5-inch disk drive backplane Page Removing the 2.5-inch disk drive cage Page Installing the 2.5-inch disk drive cage Removing the operator information panel assembly Installing the operator information panel assembly Removing an extender card Page Installing an extender card Removing a memory module Installing a memory module Memory mirroring mode Independent channel mode Memory channel Dimm connectors Number of installed DIMMs Microprocessors Dimm connector Page Dimm Removing a hot-swap fan Removing a microprocessor and heat sink Installing a hot-swap fanPage Installing a microprocessor and heat sink Page Page Install a heat sink on the microprocessor Page Page Thermal grease Removing a heat-sink retention module Installing a heat-sink retention module Removing a microprocessor retention module Installing a microprocessor retention module Removing the system board Installing the system board Completing the installation Updating the server configuration Connecting the cablesPage Page Parts Listing, TD200x Machine Types 3719, 3821, 3822, CRU Hard disk drive, 73GB 15K SFF 6Gbps HS HDD models NetXtreme II 1000 Express G Ethernet Adapter- PCIe Half-High Sata Multi-Burner models CTO Models CTO Half-High Sata Multi-Burner models CTO 41U 41S 41Y Cable, 24 Sata Cable models CTO All Models 46G 46M 46A 46Q 46T 46H 46R 46E VRM models CTO All Models Hard disk drive, 73GB 15K SFF 6Gbps HS HDD models Power cords Power cords, Type Power cords, Type Page Ethernet controller configuration Setup UtilityBoot Menu program Advanced Settings Utility ASU program System Information Using the Setup UtilityStarting the Setup Utility Setup Utility menu choices Post Watchdog Timer System SettingsPower Force Legacy Video on Boot Adapters and Uefi Drivers Network ConfigurationReset IMM to Defaults Boot Manager Passwords Power-on password Administrator password RAID controllers Using the Boot Selection Menu program Using the LSI Configuration Utility program Select Save changes then exit this menu to create the array Select RAID Properties Using the WebBIOS utility Custom Configuration Clear ConfigurationNew Configuration Add Configuration Configuring RAID Using the ThinkServer EasyStartup DVD EasyStartup overview Setup and configuration Typical operating system installation Enabling the Broadcom Gigabit Ethernet Utility program Installing your operating system without using EasyStartupConfiguring the Gigabit Ethernet controller Select Enable/Disable onboard devices and press Enter Updating the firmware Using the EasyUpdate Firmware Updater tool Using the Integrated Management Module Starting the backup server firmware Obtaining the IP address for the Web interface access Command-line interface Ipmi ShellSerial over LAN Logging on to the Web interface Advanced Settings Utility program Installing ThinkServer EasyManage software Installation requirementsInstallation order Installing Windows 2003 components on the Core Server Installing Windows 2008 32-bit componentsClick Start -Server Manager Installing Microsoft Snmp services Uninstalling the LANDesk Software AgentPage Before you call Appendix A. Getting help and technical assistance Using other services Purchasing additional services Lenovo product service Page Appendix B. Notices Important notes Trademarks Product recycling and disposal Recycling statements for Japan For the European Union Battery return program For California German Ordinance for Work gloss statement Germany Class a compliance statement Industry Canada Class a emission compliance statementAvis de conformité à la réglementation d’Industrie Canada European Union EMC Directive conformance statementPage Appendix B. Notices Page Index Numerics DSA LED Cnfg CPU PCI Problems Port problems Page Part Number