vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Watchdog %1 Failed to Capture | Error | An | 1. | Reconfigure the watchdog | |
Screen. |
| has occurred, and the | |||
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| timer to a higher value. | |||
(%1 = OS Watchdog or Loader |
| screen capture failed. |
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| 2. Make sure that the IMM | ||||
Watchdog) |
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| Ethernet over USB interface | ||
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| is enabled. | |
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| 3. Reinstall the RNDIS or | ||
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| cdc_ether device driver for | |
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| the operating system. | |
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| 4. | Disable the watchdog. | |
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| 5. Check the integrity of the | ||
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| installed operating system. | |
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| 6. Update the IMM firmware. | ||
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| Important: Some cluster | |
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| solutions require specific code | |
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| levels or coordinated code | |
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| updates. If the device is part | |
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| of a cluster solution, verify | |
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| that the latest level of code is | |
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| supported for the cluster | |
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| solution before you update | |
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| the code. |
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Running the backup IMM main | Error | The IMM has resorted to | Update the IMM firmware. | ||
application. |
| running the backup main | Important: | Some cluster | |
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| application. | solutions require specific code | ||
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| levels or coordinated code | ||
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| updates. If the device is part of a | ||
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| cluster solution, verify that the | ||
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| latest level of code is supported | ||
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| for the cluster solution before you | ||
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| update the code. | ||
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Please ensure that the IMM is | Error | The server does not support | Update the IMM firmware to a | ||
flashed with the correct firmware. The |
| the installed IMM firmware | version that the server supports. | ||
IMM is unable to match its firmware |
| version. | Important: | Some cluster | |
to the server. |
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| solutions require specific code | ||
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| levels or coordinated code | ||
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| updates. If the device is part of a | ||
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| cluster solution, verify that the | ||
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| latest level of code is supported | ||
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| for the cluster solution before you | ||
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| update the code. | ||
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IMM reset was caused by restoring | Info | The IMM has been reset | No action; information only. | ||
default values. |
| because a user has restored |
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| the configuration to its |
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| default settings. |
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IMM clock has been set from NTP | Info | The IMM clock has been set | No action; information only. | ||
server %1. |
| to the date and time that is |
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(%1 = |
| provided by the Network |
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Lenovo_NTPService.ElementName) |
| Time Protocol server. |
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