Lenovo 3822, 3821, 3719, 3823 manual Levels or coordinated code

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Watchdog %1 Failed to Capture	Error	An operating-system error	1.	Reconfigure the watchdog
Screen.		has occurred, and the
				timer to a higher value.
(%1 = OS Watchdog or Loader		screen capture failed.
			2. Make sure that the IMM
Watchdog)
				Ethernet over USB interface
				is enabled.
			3. Reinstall the RNDIS or
				cdc_ether device driver for
				the operating system.
			4.	Disable the watchdog.
			5. Check the integrity of the
				installed operating system.
			6. Update the IMM firmware.
				Important: Some cluster
				solutions require specific code
				levels or coordinated code
				updates. If the device is part
				of a cluster solution, verify
				that the latest level of code is
				supported for the cluster
				solution before you update
				the code.
Running the backup IMM main	Error	The IMM has resorted to	Update the IMM firmware.
application.		running the backup main	Important:		Some cluster
		application.	solutions require specific code
			levels or coordinated code
			updates. If the device is part of a
			cluster solution, verify that the
			latest level of code is supported
			for the cluster solution before you
			update the code.
Please ensure that the IMM is	Error	The server does not support	Update the IMM firmware to a
flashed with the correct firmware. The		the installed IMM firmware	version that the server supports.
IMM is unable to match its firmware		version.	Important:		Some cluster
to the server.			solutions require specific code
			levels or coordinated code
			updates. If the device is part of a
			cluster solution, verify that the
			latest level of code is supported
			for the cluster solution before you
			update the code.
IMM reset was caused by restoring	Info	The IMM has been reset	No action; information only.
default values.		because a user has restored
		the configuration to its
		default settings.
IMM clock has been set from NTP	Info	The IMM clock has been set	No action; information only.
server %1.		to the date and time that is
(%1 =		provided by the Network
Lenovo_NTPService.ElementName)		Time Protocol server.

Chapter 5. Diagnostics 61