
vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Error code | Description | Action | |
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0051009 | No memory detected | 1. | Make sure that the server contains DIMMs. |
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| ||
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| 2. | Reseat the DIMMs. |
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| 3. | Install DIMMs in the correct sequence (see |
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| “Installing a memory module” on page 211). |
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|
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|
005100A | No usable memory detected | 1. | Make sure that the server contains DIMMs. |
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| ||
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| 2. | Reseat the DIMMs. |
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| 3. | Install DIMMs in the correct sequence (see |
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|
| “Installing a memory module” on page 211). |
|
| 4. | Clear CMOS memory to |
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| connectors. |
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|
0058001 | PFA threshold exceeded | 1. | Update the firmware (see“Updating the firmware” |
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| ||
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| on page 267). |
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| 2. | Reseat the DIMMs and run the memory test. |
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| 3. | Replace the failing DIMM, which is indicated by a |
|
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| lit LED on the system board. |
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|
|
|
0058007 | DIMM population is unsupported | 1. | Reseat the DIMMs, and then restart the server. |
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| ||
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| 2. | Remove the |
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| that are identified, replace it with an identical pair |
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| of known good DIMMs, and then restart the |
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| server. Repeat as necessary. If the failures |
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|
| continue, go to step 4. |
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| 3. | Return the removed DIMMs, one pair at a time, to |
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| their original connectors, restarting the server |
|
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| after each pair, until a pair fails. Replace the |
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| DIMMs in the failed pair with identical known |
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| good DIMMs, restarting the server after each |
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|
| DIMM is installed. Replace the failed DIMM. |
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|
| Repeat this step until you have tested all |
|
|
| removed DIMMs. |
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| 4. | (Trained service technician only) Replace the |
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| system board. |
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|
0058008 | DIMM failed memory test | 1. | Reseat the DIMMs, and then restart the server. |
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| ||
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| 2. | Replace the following components one at a time, |
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| in the order shown, restarting the server each |
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| time: |
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|
| a. DIMMs |
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| b. (Trained service technician only) System |
|
|
| board |
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|
|
|
00580A1 | Invalid DIMM population for mirroring mode | 1. | If a fault LED is lit, resolve the failure. |
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| ||
|
| 2. | Install the DIMMs in the correct sequence (see |
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|
| “Installing a memory module” on page 211). |
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|
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|
32ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual