Table 4. DSA messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained service technician.
Message |
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number | Component | Test | State | Description | Action | |
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Broadcom | Test Interrupt | Failed |
| 1. | Make sure that the component firmware is at the | |
| Ethernet |
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| ||
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| latest level. The installed firmware level is shown | |
| Device |
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| |
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| in the DSA log in the Firmware/VPD section for | |
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| |
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| this component. For more information, see |
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| “Updating the firmware” on page 267. |
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| 2. | Run the test again. |
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| 3. | Check the interrupt assignments in the PCI |
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| Hardware section of the DSA log. If the Ethernet |
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| device is sharing interrupts, if possible, use the |
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| Setup utility (see “Using the Setup Utility” on |
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| page 252) to assign a unique interrupt to the |
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| device. |
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| 4. | Replace the component that is causing the error. |
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| If the error is caused by an adapter, replace the |
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| adapter. Check the PCI Information and Network |
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| Settings information in the DSA log to determine |
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| the physical location of the failing component. |
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| 5. | If the failure remains, go to the Lenovo Web site |
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| for more troubleshooting information at |
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| http://www.lenovo.com/support. |
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Broadcom | Test Loop | Failed |
| 1. | Make sure that the component firmware is at the | |
| Ethernet | back at |
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| ||
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| latest level. The installed firmware level is shown | ||
| Device |
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| ||
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| in the DSA log in the Firmware/VPD section for | ||
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| |
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| this component. For more information, see |
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| “Updating the firmware” on page 267. |
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| 2. | Run the test again. |
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| 3. | Replace the component that is causing the error. |
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| If the error is caused by an adapter, replace the |
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| adapter. Check the PCI Information and Network |
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| Settings information in the DSA log to determine |
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| the physical location of the failing component. |
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| 4. | If the failure remains, go to the Lenovo Web site |
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| for more troubleshooting information at |
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| http://www.lenovo.com/support. |
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Broadcom | Test Loop | Failed |
| 1. | Check the Ethernet cable for damage and make | |
| Ethernet | back at |
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| ||
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| sure that the cable type and connection are | ||
| Device | Physical |
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| |
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| correct. | ||
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| Layer |
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| |
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| 2. | Make sure that the component firmware is at the | |
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| ||
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| latest level. The installed firmware level is shown |
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| in the DSA log in the Firmware/VPD section for |
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| this component. For more information, see |
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| “Updating the firmware” on page 267. |
|
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| 3. | Run the test again. |
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| 4. | Replace the component that is causing the error. |
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| If the error is caused by an adapter, replace the |
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| adapter. Check the PCI Information and Network |
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| Settings information in the DSA log to determine |
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| the physical location of the failing component. |
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| 5. | If the failure remains, go to the Lenovo Web site |
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| for more troubleshooting information at |
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| http://www.lenovo.com/support. |
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120ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual
