Lenovo 3719, 3821, 3822, 3823 manual

Models: 3719 3822 3823 3821

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vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.

Error code

Description

Action

 

 

 

 

 

 

2018001

PCI Express uncorrected or uncorrected

1.

Check the extender-card LEDs.

 

error

 

2.

Reseat all affected adapters and extender cards.

 

 

 

 

3.

Update the PCI device firmware.

 

 

4.

Remove both adapters from the extender card.

 

 

5.

Replace the following components one at a time,

 

 

 

in the order shown, restarting the server each

 

 

 

time:

 

 

 

a.

Extender card

 

 

 

b. (Trained service technician only) System

 

 

 

 

board

 

 

 

2018002

Option ROM resource allocation failure

Informational message that some devices might not

 

 

be initialized.

 

 

1.

If possible, rearrange the order of the adapters in

 

 

 

the PCI slots to change the load order of the

 

 

 

optional-device ROM code.

 

 

2.

Run the Setup utility, select Start Options, and

 

 

 

change the boot priority to change the load order

 

 

 

of the optional-device ROM code.

 

 

3.

Run the Setup utility and disable some other

 

 

 

resources, if their functions are not being used, to

 

 

 

make more space available. Select Devices and

 

 

 

I/O Ports to disable any of the integrated devices.

 

 

4.

Replace the following components one at a time,

 

 

 

in the order shown, restarting the server each

 

 

 

time:

 

 

 

a.

Each adapter

 

 

 

b. (Trained service technician only) System

 

 

 

 

board

 

 

 

 

 

3xx0007 (xx

Firmware fault detected, system halted

1.

Recover the server firmware to the latest level.

can be 00 - 19)

 

 

2.

Undo any recent configuration changes, or clear

 

 

 

 

 

CMOS memory to restore the settings to the

 

 

 

default values.

 

 

3.

Remove any recently installed hardware.

 

 

 

 

 

3038003

Firmware corrupted

1.

Run the Setup utility, select Load Default

 

 

 

 

 

Settings, and save the settings to recover the

 

 

 

server firmware.

 

 

2.

(Trained service technician only) Replace the

 

 

 

system board.

 

 

 

3048005

Booted secondary (backup) server firmware

Information only. The backup switch was used to boot

 

image

the secondary bank.

 

 

 

 

 

34ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual

Page 42
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Lenovo 3719, 3821, 3822, 3823 manual