vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Error code | Description | Action |
| |
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|
|
|
|
2018001 | PCI Express uncorrected or uncorrected | 1. | Check the | |
| error | |||
| 2. | Reseat all affected adapters and extender cards. | ||
|
| |||
|
| 3. | Update the PCI device firmware. | |
|
| 4. | Remove both adapters from the extender card. | |
|
| 5. | Replace the following components one at a time, | |
|
|
| in the order shown, restarting the server each | |
|
|
| time: | |
|
|
| a. | Extender card |
|
|
| b. (Trained service technician only) System | |
|
|
|
| board |
|
|
| ||
2018002 | Option ROM resource allocation failure | Informational message that some devices might not | ||
|
| be initialized. | ||
|
| 1. | If possible, rearrange the order of the adapters in | |
|
|
| the PCI slots to change the load order of the | |
|
|
| ||
|
| 2. | Run the Setup utility, select Start Options, and | |
|
|
| change the boot priority to change the load order | |
|
|
| of the | |
|
| 3. | Run the Setup utility and disable some other | |
|
|
| resources, if their functions are not being used, to | |
|
|
| make more space available. Select Devices and | |
|
|
| I/O Ports to disable any of the integrated devices. | |
|
| 4. | Replace the following components one at a time, | |
|
|
| in the order shown, restarting the server each | |
|
|
| time: | |
|
|
| a. | Each adapter |
|
|
| b. (Trained service technician only) System | |
|
|
|
| board |
|
|
|
|
|
3xx0007 (xx | Firmware fault detected, system halted | 1. | Recover the server firmware to the latest level. | |
can be 00 - 19) |
| |||
| 2. | Undo any recent configuration changes, or clear | ||
|
| |||
|
|
| CMOS memory to restore the settings to the | |
|
|
| default values. | |
|
| 3. | Remove any recently installed hardware. | |
|
|
|
|
|
3038003 | Firmware corrupted | 1. | Run the Setup utility, select Load Default | |
|
| |||
|
|
| Settings, and save the settings to recover the | |
|
|
| server firmware. | |
|
| 2. | (Trained service technician only) Replace the | |
|
|
| system board. | |
|
|
| ||
3048005 | Booted secondary (backup) server firmware | Information only. The backup switch was used to boot | ||
| image | the secondary bank. | ||
|
|
|
|
|
34ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual