vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Symptom | Action |
|
|
The server unexpectedly shuts | See “Solving undetermined problems” on page 124. |
down, and the LEDs on the |
|
operator information panel are |
|
not lit. |
|
|
|
Serial port problems
vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Symptom | Action | |||
|
|
|
| |
The number of serial ports that | 1. | Make sure that: | ||
are identified by the operating | ||||
| v Each port is assigned a unique address in the Setup utility and none of the | |||
system is less than the number |
|
| serial ports is disabled. | |
of installed serial ports. |
|
| ||
| v The serial port adapter (if one is present) is seated correctly. | |||
| 2. | Reseat the serial port adapter. | ||
| 3. | Replace the serial port adapter. | ||
|
|
|
| |
A serial device does not work. | 1. | Make sure that: | ||
| ||||
|
| v The device is compatible with the server. | ||
|
| v The serial port is enabled and is assigned a unique address. | ||
|
| v The device is connected to the correct connector. | ||
| 2. | Reseat the following components: | ||
|
| a. | Failing serial device | |
|
| b. | Serial cable | |
| 3. | Replace the following components one at a time, in the order shown, restarting | ||
|
| the server each time: | ||
|
| a. | Failing serial device | |
|
| b. | Serial cable | |
|
| c. (Trained service technician only) System board | ||
|
|
|
| |
74ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Hardware Maintenance Manual
