vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Symptom | Action | ||
|
|
| |
The DVD drive tray is not | 1. | Make sure that the server is turned on. | |
working. | |||
2. | Insert the end of a straightened paper clip into the manual | ||
| |||
|
| opening. | |
| 3. | Reseat the DVD drive. | |
| 4. | Replace the DVD drive. | |
|
|
| |
General problems
vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Symptom | Action |
|
|
A cover lock is broken, an LED | If the part is a CRU, replace it. If the part is a FRU, the part must be replaced by a |
is not working, or a similar | trained service technician. |
problem has occurred. |
|
|
|
Hard disk drive problems
vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
vSee Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician.
Symptom | Action |
|
|
Not all drives are recognized by | Remove the drive that is indicated by the diagnostic tests; then, run the hard disk |
the hard disk drive diagnostic | drive diagnostic tests again. If the remaining drives are recognized, replace the |
tests. | drive that you removed with a new one. |
|
|
The server stops responding | Remove the hard disk drive that was being tested when the server stopped |
during the hard disk drive | responding, and run the diagnostic test again. If the hard disk drive diagnostic test |
diagnostic test. | runs successfully, replace the drive that you removed with a new one. |
|
|
A hard disk drive was not | Reseat all hard disk drives and cables; then, run the hard disk drive diagnostic |
detected while the operating | tests again. |
system was being started. |
|
|
|
