Lenovo 3823, 3821, 3822, 3719 manual Eeprom

Table 4. DSA messages (continued)

vFollow the suggested actions in the order in which they are listed in the Action column until the problem is solved.

vSee Chapter 8, “Parts Listing, TD200x Machine Types 3719, 3821, 3822, and 3823,” on page 237 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).

vIf an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained service technician.

Message
number	Component	Test	State	Description	Action
405-902-xxx	Broadcom	Test	Failed		1.	Make sure that the component firmware is at the
	Ethernet	EEPROM
						latest level. The installed firmware level is shown
	Device
						in the DSA log in the Firmware/VPD section for
						this component. For more information, see
						“Updating the firmware” on page 267.
					2.	Run the test again.
					3.	Replace the component that is causing the error.
						If the error is caused by an adapter, replace the
						adapter. Check the PCI Information and Network
						Settings information in the DSA log to determine
						the physical location of the failing component.
					4.	If the failure remains, go to the Lenovo Web site
						for more troubleshooting information at
						http://www.lenovo.com/support.
405-903-xxx	Broadcom	Test Internal	Failed		1.	Make sure that the component firmware is at the
	Ethernet	Memory
						latest level. The installed firmware level is shown
	Device
						in the DSA log in the Firmware/VPD section for
						this component. For more information, see
						“Updating the firmware” on page 267.
					2.	Run the test again.
					3.	Check the interrupt assignments in the PCI
						Hardware section of the DSA log. If the Ethernet
						device is sharing interrupts, if possible, use the
						Setup utility (see “Using the Setup Utility” on
						page 252) to assign a unique interrupt to the
						device.
					4.	Replace the component that is causing the error.
						If the error is caused by an adapter, replace the
						adapter. Check the PCI Information and Network
						Settings information in the DSA log to determine
						the physical location of the failing component.
					5.	If the failure remains, go to the Lenovo Web site
						for more troubleshooting information at
						http://www.lenovo.com/support.

Chapter 5. Diagnostics 119