support services provide hardware and software solutions to keep your network operating at peak performance. For more information, call (800) 272-3634.

Other telephone numbers

For a menu of Lucent’s services, call (800) 272-3634. Or call (510) 769-6001 for an operator.

Calling Lucent from outside the United States

You can contact Lucent by telephone from outside the United States at one of the following numbers:

Telephone outside the United States

(510) 769-8027

Austria/Germany/Switzerland

(+33) 492 96 5672

Benelux

(+33) 492 96 5674

France

(+33) 492 96 5673

Italy

(+33) 492 96 5676

Japan

(+81) 3 5325 7397

Middle East/Africa

(+33) 492 96 5679

Scandinavia

(+33) 492 96 5677

Spain/Portugal

(+33) 492 96 5675

UK

(+33) 492 96 5671

For the Asia-Pacific region, you can find additional support resources at

http://www.lucent.com/ins/international/apac/.

Obtaining assistance through correspondence

Send your technical support questions to one of the following email addresses, or correspond by fax, BBS, or regular mail with Customer Service in Lucent’s U.S. offices in Alameda, CA:

Email from within the U.S.—support@ascend.com

Email from Europe, the Middle East, or Africa—EMEAsupport@ascend.com

Email from the Asia-Pacific region—apac.support@ascend.com

Fax—(510) 814-2312

Customer Support BBS (by modem)—(510) 814-2302

Write to Lucent at the following address:

Attn: Customer Service Lucent Technologies

1701 Harbor Bay Parkway Alameda, CA 94502-3002

USA

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Lucent Technologies 7820-0802-003 manual Other telephone numbers, Calling Lucent from outside the United States