Pitney Bowes DM900 Cleaning the Printhead Nozzles Printing a Test Pattern, Select Maintenance

9 • Maintaining and Updating

Cleaning the

Printhead

Nozzles

Printing a Test Pattern

If you notice the meter stamp is not printing completely and there are white lines going through it, you will need to perform printer maintenance. First, clean the printer nozzle.

1.Press the Menu key.

2.Select Maintenance.

3.Select Clean Printer Nozzle. The print engine performs a cleaning cycle on the nozzles.

4.Select Print Test Pattern from the Maintenance menu to make sure the print nozzles are cleaned and the meter stamp is of high quality. For more information, see Printing a Test Pattern in this chapter.

You can print a test pattern to check the quality of the meter imprint without spending any of your postage funds.

To print a test pattern:

1.From the IntelliLink® Control Center, press the Menu key.

2.Select Maintenance.

3.Select Print Test Pattern. The “Print Test Pattern” screen appears and prompts you to “Press Tape or print an envelope”.

4.Load an envelope on the feed deck and press Start, or press Tape to print on a tape.

5.Once the test pattern prints, the system asks you if the test pattern printed correctly.

•If the test pattern looks like the sample shown here, press the Yes, Lines are unbroken screen key. Go to step 10.

Good Quality Test Pattern

•If the test pattern has missing or incomplete lines as shown here, press No, clean the print nozzle screen key. Go to step 7.

Poor Quality Test Pattern

6.The “Cleaning Print Nozzle” screen displays until the cleaning operation completes.

7.Once the cleaning operation completes, the “Print Test Pattern” screen appears again.

8.Repeat steps 5 and 6 again. If the print pattern still has broken or miss- ing lines, you may need to replace the ink cartridge (see Replacing the Ink Cartridge) or printhead (see Changing the Printhead).

If the test pattern is ok, go to the next step.

9.Press the left arrow key to return to the postage screen.

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