Postage Refill Problems, Troubleshooting

10 • Troubleshooting

Postage Refill Problems

Description	Possible Causes	Solution


Refill operation fails	Phone line is not connected to an	Reconnect the phone line to the back of the
when IntelliLink®	analog line or is loose.	IntelliLink® Control Center.
Control Center is on
Control Center is on	Phone cord is damaged.	Check phone cord for damage (cuts or crimps)
or off the mailing	Phone cord is damaged.	Check phone cord for damage (cuts or crimps)
or off the mailing		and replace if necessary.
system		and replace if necessary.
system
	Problem with the phone line.	Test the main phone outlet and repair if neces-
		sary.

	You are using the wrong Postage	Contact the Help Desk for correct number.
	By Phone® Meter Payment Sys-	Refer to the Pitney Bowes Contact Information
	tem telephone number.	List in this guide for the phone number of the
		Help Desk. The Help Desk may also provide
		you with a local number to use for Postage By
		Phone® System.
		To change the Postage By Phone® System
		number, refer to Phone/Network Set Up: PB
		Phone # section in Chapter 5 of this guide.

	Refill amount exceeds the funds	Check your account balance. Refer to the sec-
	in your account.	tion Checking Your Postage By Phone® Meter
		Payment System Account in Chapter 6 of this
		guide.

	Internal problem with the	Contact the Help Desk for correct number.
	IntelliLink® Control Center.	Refer to the Pitney Bowes Contact Information
		List in this guide for the phone number of the
		Help Desk.

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SV60861 Rev. F

DM900, DM800 specifications

The Pitney Bowes DM800 is a sophisticated mailing system engineered for businesses that require high volume and efficient mail processing. With its innovative design and advanced technology, the DM800 streamlines operations, ensuring faster and more accurate mail management.

One of the standout features of the DM800 is its impressive processing speed. Capable of handling up to 200 letters per minute, this machine significantly reduces the time spent on mail preparation, allowing businesses to focus on their core activities. This high throughput is complemented by the ability to process various mail formats including letters, flats, and even mixed mail, making it a versatile choice for diverse mailing needs.

The DM800 is equipped with a user-friendly touchscreen interface that simplifies operation. The intuitive controls allow users to execute complex tasks with ease, minimizing the training required for new operators. Furthermore, its customizable settings enable businesses to tailor the system to their specific mailing requirements, whether it involves choosing postage options or setting up specific mailing batches.

In terms of technology, the DM800 incorporates advanced weighing and dimensioning capabilities. This ensures accurate postage calculation based on the exact weight and size of each letter or package, helping businesses avoid overpaying on postage. Additionally, the DM800 supports multiple postage options, allowing users to select between standard and expedited services, further enhancing mailing flexibility.

The DM800 also places a strong emphasis on security and compliance. With built-in security features, businesses can safeguard sensitive information while ensuring compliance with postal regulations. This is particularly beneficial for sectors such as finance and healthcare, where confidentiality is paramount.

Another characteristic that sets the DM800 apart is its integration capabilities. The machine can easily connect to existing business systems, enabling seamless data transfer and management. This connectivity allows organizations to streamline their mailing processes further, incorporating the DM800 into a broader suite of operational tools.

In conclusion, the Pitney Bowes DM800 is a powerful mailing system designed to meet the demands of high-volume mail environments. With its impressive speed, user-friendly interface, advanced technologies, and robust security features, the DM800 stands out as an ideal solution for businesses looking to optimize their mailing operations and improve efficiency.

Pitney Bowes DM900, DM800 Postage Refill Problems, Troubleshooting, Description, Possible Causes

Models: DM900 DM800

Postage Refill Problems

number, refer to Phone/Network Set Up: PB

tion Checking Your Postage By Phone® Meter

Payment System Account in Chapter 6 of this

DM900, DM800 specifications