Pitney Bowes DM800, DM900 Digital Mailing System Operating Guide, b. Select E-Ret Receipt

DM800™, DM900™ Digital Mailing System Operating Guide

9.Repeat steps 1-8 as necessary.

10.Transfer Files:

a.Connect the control center to the Pitney Bowes Data Center.

b.Upload your records no later than the end of every day. To do this, press Menu and select Confirmation Services.

11.The display automatically prompts you to print receipts or reports after you upload records, provided this feature is enabled in the customer setting menu (the default for this option is enabled).

Use the Reports key to select and print receipts and, optionally, a report of all tracking information processed through the control panel.

Processing Electronic Return Receipt with a Customer Reference Number

The Pitney Bowes solution for Electronic Return Receipt (ERR) may include the option to use a Reference Number that can tie the USPS Track- ing Number to an internal tracking number your organization assigns to a client or matter. By using this Reference Number, you’ll be able to look up tracking numbers on the Internet, and relate that piece of mail to a specific client.

Pitney Bowes provides a Reference Label Application to support you with processing mail using the Reference Number. This includes the ability to print a barcode label (in the standard 3 of 9 format) that can be applied to the mail piece for customer reference tracking for Electronic Return Receipt. The label includes the 5-digit destination ZIP Code required by the USPS, which eliminates the steps required to enter this information manu- ally into the DM Series™ mailing system. The Reference Number can be up to 14 alphanumeric characters in length.

This information can be easily scanned into the mailing machine during mail processing, saving valuable time in entering the data manually. Also, you can access delivery information from www.pb.com at “My Account.” Using this site, you can search records using your unique customer refer- ence number or the USPS tracking number from the Green Label.

1.Weigh the envelope/package. Place the mail piece on the attached scale or process using the mailing machine in the WOW® mode.

2.Select the class of mail, for example, First Class or Priority Mail.

3.Select services:

a.Select E-Certifiedas the service for mail.

b.Select E-Ret Receipt.

c.Press Enter.

4.Enter the destination ZIP Code:

a.Scan or manually type the 5-digit destination ZIP Code.

b.Press Enter. (This step is not required if the system is set to auto- enter.)

SV60861 Rev. F 4-29