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SATO
CL412E
service manual
Base Cover Assembly
Models:
CL412E
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Troubleshooting
Specs
Physical Characteristics
Install
Parts list
Test Point Chart
External Signal Interface
Default Settings
LCD Panel Configuration
Intermittent Problems
Page 199
Image 199
Section 10. Parts List
10.5 Base Cover Assembly
PN 9001078
SATO CL408e/CL412e Service Manual
Page
10-13
Rev. B
Page 198
Page 200
Page 199
Image 199
Page 198
Page 200
Contents
CL408e/CL412e Printers
Sato America, Inc
Table of Contents
Mechanical Adjustments
Optional Accessories
PN 9001078 Rev. B
Overview
Section
Front Access Door Label OUT Slot
Physical Characteristics
TOP Access
Rear Panel
Printer Features
Memory Card Slot
Ribbon Supply Spindle
Front Access Door Interlock
Dispenser
Label Guide
For Optional
Label
Ribbon Motion Sensor
Sensors
Label Sensor
Line KEY PRINT/OFFSET/PITCH Potentiometers
Operation Panel
Potentiometers Print
Connector
LCD Display Panel
Line KEY
Optional Accessories
Installation Considerations
Accessory
Environment & Approvals
General Printer Specifications
General Printer Specifications
CPU
Character Fonts
Bar Codes
Specification CL408e CL412e
DSW1
Dip Switch Settings
Setting
RS232 Transmit/Receive Setting located on RS232 I/F Module
DSW2
Printer Set up
DSW3
External Signal Interface
Setting DSW3
Dip Switch Selections
Default Settings
Mode KEY Sequence Initial Display
LCD Panel Configuration
000000
LCD Panel Normal Mode
Initializing Rom
QTY
Print speed 4 5
Print Speed Adjustment
Pitch Offset Adjustment
Step Procedure
C D E F G
Cancel Print Job
Cancel print job Yes no
Cancel print job
LCD Panel- Normal Mode
Zero Slash
Initializing Advanced mode Rom
LCD Panel- Advanced Mode
Auto online
Set calendar
LCD Panel Advanced Mode
Print offset
+0000
Calendar 00/00/00
Character Pitch
Ignore cr/lf
Cover open sensor Yes No
Ignore CR/LF
LCD Printer Card Mode
Advanced Mode Card Mode
Mem Select CC1
Copy start Yes no
LCD Panel Card Mode
LCD Panel Card
Card -MemoryCopy SATOFont y/n
Mode
Card memory Copying
Card -MemoryCopy All y/n
Memory- card copy copying
Memory -cardCopy All
Card- memory copy copying
Card -memoryCopy Program y/n
Card-Memory Copy Program Y/N
Memory-Card Copy Program Y/N
Memory-cardCopy Program y/n
Memory format Yes no
Card format Yes no
Card Format Yes No
Gap X.XV Input
Service mode
LCD Panel Service Mode
Gap x.xv input
Gap x.xv input
Eye Input
Eye x.xv input
Auto Online Feed Yes No
Feed on error yes no
Auto online feed yes no
Reprint w/feed yes no
EXt pin9 Select Mode Mode2
Forward/backfeed distance default
Select language english
Service Mode
Ribbon near end Enable disable
Ignore can/dle Yes no
Head Count clear Yes no
Counters mode
LCD Panel Counters Mode
Counters Hd dsp cut life
Test Print Mode
Test print mode configuration
Test print Size
Default setting Yes no
LCD Panel Test Print Mode
Default Setting Mode
Counter clear all
Factory mode
Initializing
DiPSw2-4 on-off
All clear Counter eeprom
All clear mode
Counter all clear All clear mode Completed
LCD Panel Maintenance Mode All Clear Mode
Download User Defined Protocol Codes
LCD Panel Clear Non-Standard Protocol
User Download Press the Line Key Countinued
Hex Dump Mode
Initializing Rom Online Qty000000
LCD Panel Download User Defined Protocol Codes
Initializing Flash download
LCD Panel -Firmware Download Mode
Sample Test Labels
Configuration
Memory Head Check Factory
Interface Types
InterfaceSpecifications
Centronics RS232C Serial USB Interface Ethernet
Multi Job Buffer
Receive Buffer
Data Streams
Ieee 1284 Parallel Interface
PIN Assignments Ieee 1284 Cable END
PIN Signal
PIN
Direction
Electrical Specifications
General Specifications
RS232C Serial Interface
Printer
Cable Requirements
DB9
Host Interconnection
Ready/Busy Flow Control
Signal Description
On/X-Off Flow Control
Universal Serial Bus USB Interface
Bi-Directional Communications
Ethernet Interface
Pin Assignments
Accessory EXT Connector
Standard Operation
Repeat Print
Error Signals
Interface Specifications
Electrical Checks and Adjustments
Remove 2 Screws Holding the Side Cover To the Outside Frame
Steps Prior to Some Procedures
Main PCB VR4 GAP VR1 OFS Test Point VR2 DEM VR3 CE
DC Power Voltage Checks
Power Supply
VR5 IM
Receptacle on
Connector Nibs on
Connect TP Test Module to PCB Test Point @
Main PCB TP Test Module To PCB Test Point @ CN13
Test Point Chart
Potentiometer Assignments & Adjustments
VR5 IM
PITCH-VR Step Procedure
5a Print Position Adjustment
Refer to .2 for access to main PCB
5b Print Position Adjustment
Test print Press the feed key
Refer to .2 for access to main PCB
Label Gap Adjustment
Eye-Mark Adjustment
OFFSET-VR
Offset Label Stop Position Adjustment
Ribbon end
Initializing Online
9a Ribbon Sensor Operation Verification
9b Ribbon Sensor Voltage Checking
High Value ~
Ribbon Sensor Voltage Checking
Adjust Pitch Potentiometer For Optimum Print Step Procedure
Print Darkness Adjustment
MechanicalAdjustments#
Raise the TOP Access Door Open the Front
Ribbon Clutch Adjustments
Tension Gauge Rewind String Empty Ribbon
Core Locking Screw is Inside Adjust NUT
Unwind Ribbon Spindle Tension Gauge
Ribbon Unwind Clutch Adjustment
Guide Plate
Ribbon Guide Plate Adjustment
Figs
Tear Plate Adjustment
LIP Mounting Screws
Print Head Position Alignment
Adjustment Marks Ribbon Adjust Platescrews
Loosen Screw
Print Head Balance Adjustment
Indexing Pointer Shifts Head BACKWARD/FORWARD
Print Head Alignment Adjustment
Timing Belts Motor Mounting Screws
Timing Belt Tension Adjustment
ReplacementProcedures$
Replacing the Main Circuit Board
Replacing the Main Circuit Board
Disconnect Cable Disconnect Cables
Memory Module PCB
Replacing the Main Circuit Board
Back of Printer Fuse Under Cover
Replacing the Fuses
Fuses Main PC Board
Removing and Replacing the Internal Fuses
Replacing the Power Supply
Remove Screws Power Supply Detach Connectors
Replacing the Stepper Motor
Detach Connector Remove Screws
Stepper
Replacing the Timing Belts
Detach Connector Loosen 4 Stepper Motor Mounting Screws
Rewind Spindle Center Screw
Replacing the Print Head
Replacing the Print Head
PN 9001078 Rev. a
Replacing the Platen
Belts Motor
Platen Remove Timing
Replacing the Ribbon Drive Clutch Washers
Open the Front Access Door
List 6A
Rewind Spindle Unwind Spindle
Remove & Install
Parts in this Order
See Item List 6A
Assemble
Holes Disk Plate
Item 11 Teeth Facing Outward to Engage Item 10 Felt Washer
With 2 Screws
Item 9A/9B
Display Panel PCB
Replacing the Ribbon Motion Sensor
Remove Screw Sensor
Left Side of Printer
Remove Screws
Replacing the Label Sensor
Slide Cable Through Hole in Center Frame Label Sensor with
Installed in Printer Paper Guide Label Sensor Assembly
Replacing the Label Sensor Module
Replacing the Head Open Switch
Replacing the Display Panel PCB
Detach Connectors Remove Screws
FactoryResets
Small large
Factory Settings/Test Print
Clear Head Counters
Factory mode
Clear Dispenser Counter
Counter clear Dis
Clear Cutter Counter
Counter clear cut
Clear Eeprom
Counter all clear completed All clear mode
Large Test Print Small Test Print
Sample Test Prints
Factory Resets
Troubleshooting
IEEE1284 Parallel Interface
Initial Check List
IEEE1284 Parallel Interface
Universal Serial BUS USB
Lan Ethernet Interface
Installation Problems Printer Does Not Come Up Ready
Intermittent Problems
NetWare Troubleshooting
Windows NT/LAN Server Troubleshooting
Windows NT/LAN Server Troubleshooting
LED
Error Signals
Print Quality Problems
Troubleshooting Tables
Print Quality Problems
Error LED
Print Quality Problems
Head Pattern Examples
Factory Default
Poor Head
Head Pattern Examples
Print Buffer Hex Dump
Hex Dump Diagnostic Labels
Receive Buffer Hex Dump
PN 9001078 Rev.B
OptionalAccessories
Mounting Bracket PAN Head Screws Self Tapping
Label Cutter Kit Installation Guillotine Type
Remove Front Door
Mounting Brackets
Remove 2 Screws
Peel BAR PAN Head Screws
Label Dispenser Installation
Strike Plate
RH Cover
LH Cover Front Door
Front Door To be Removed Step
Raise RH Cover Loosen 2 Inside Screws Holding LH LH Cover
Loosen 4 Screws
With 2 Self Tapping
Horizontal
Peel BAR Existing Ribbon Tension Plate
Position Ribbon Tension Plate Over Peel BAR Existing Ribbon
Remove Ribbon Tension Plate
Label Dispenser Installation
Front
Label Roll
Labels Idle Roller Label Backing Drive Label Dispenser
Spindle by Inserting Over
Front Door Magnetic Door
Pins 1 & 2 Must be in UP
Turn Potentiometer to Adjust Label Taken Sensor Step
Head Latch Label Dispenser
Pcmcia Memory Expansion Installation
Lifting Upwards
To Cabinet
Holding EXT Connector
Optional Accessories
Pcmcia Memory Expansion Installation
Main PCB Board Showing Where Memory Board will be Installed
37SECURE from Underside of Main PCB Board with
Memory PCB Board Main PCB
Flash Memory Expansion Installation
Indexing Notches
Flash Memory Expansion Installation
Real Time Clock Installation
Rev.B
Real Time Clock Installation
Factory Reset Procedure
Set Calendar
Set calendar Yes
Rev. B
Optional Accessories
Spare Parts List
Frame Assembly
Item no Code Description QTY
Plain Washer
Print Head Assembly
Print Head Assembly
Head Frame
Head Pressure Bracket
Ribbon Assembly
Ribbon Assembly
Ribbon Assembly
Guide Plate B
Base Cover Assembly
Base Cover Assembly
Base Cover Assembly
Base Cover Assembly
Description QTY
Item no
Motor Bracket
Cable Protector
Main PCB Assembly
Interface Options
Pcmcia Memory Option
Cutter Assembly Option
Cutter SET
Dispenser Assembly Option
Dispenser Assembly Option
Dispenser Assembly Option
Dispense Frame
Flange
Parts List
Index
Index-2
Index-3