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Siemens OPTIPOINT410, OPTIPOINT420 user manual Second Call, Accepting a Waiting Call, 139

Models: OPTIPOINT410 OPTIPOINT420

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Operating the Telephone with the optiPoint display module

Step by Step

Second Call

You can answer a second incoming call while already on a call or while you are still dialing. The caller hears the ringing tone while you hear a call waiting tone.

Accepting a Waiting Call

Call Control

Mon 07/03/05 11:34AM

Bill Smith 987654321

00:24

Jane Brown

Consult/Transfer

During a call, a call information box ( page 107) is displayed to notify you of a second caller.

Press the maximize icon to enlarge the call information box and obtain more information about the caller.

To answer the call, press the Connect icon in the Caller Box. You can also press the Loudspeaker key or lift the handset. The first call is put on hold and the second call is answered.

If you are using speakerphone mode for the cur- rent call, press the Loudspeaker key to end it. You are then asked if you would like to resume the waiting call.

Lifting the handset does not affect the call status. You are not asked if you would like to resume the second call.

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Siemens OPTIPOINT410, OPTIPOINT420 user manual Second Call, Accepting a Waiting Call, 139

Contents

HiPath Location of the Telephone For Your SafetySafety Precautions Protection of the TelephoneLabels Important NotesContents Operating the Telephone with the Display Contents DLS Mobility Function HiPath 8000 FunctionsCustomizing the Telephone OptiPoint display module Operating the Telephone withContents Index Using EditorsWeb Interface AppendixGeneral Information About These Operating InstructionsIntended Use Product IdentificationSafety ServiceEcho Effect Uor Symbols in the ManualIntroduction OverviewTelephone Types FeaturesSecure Voice Transmission Layout of the optiPoint 420 advance S Display and Dialog Keys Keypad Programmable Keys Control Keys Mode VKey UKeyOperating the Telephone with the Display Standard Telephone FunctionsMultiline Functions MobilityIncoming Calls Function SelectionAnswering a Call With the Handset Answering a Call Without the Headset Speakerphone Mode Nand s Switching to Speakerphone ModeSwitching to the Handset Ending a CallActivating this function Refusing a CallOpen Listening During the Call Deflecting a CallSecond Call Refusing a Waiting CallAccepting a Waiting Call Transfer on hangup Connecting a callerDeflecting a Waiting Call Transfer a second callAnswering a Call On Another Line Putting second call on holdHolding a Call Using the MenuTransferring a Call Using the Line KeysTransferring without Consultation Or Transfer on hangup Transferring with ConsultationOther party still has not answered Dial the number Making CallsDialing Following Line Seizure Redial the last numberDialing Before Line Seizure Using Dtmf Tone DialingCallback is activated Canceling callback requestsCallback Placing a callback requestRegistering at the guest telephone ReachabilityDe-registering at the guest telephone De-registering from another telephone Call Log Display details Displaying the Call LogSelect list Select entrySelect next/previous entry Call partyDelete party from list Delete all parties from listRedial Key Missed calls KeyCall Forwarding Checking Forwarding Status Switch off call forwardingActivating/Deactivating Call Forwarding Activate call forwarding Programming Call ForwardingSpecify and activate forwarding destination Changing the Forwarding Destination Introducing Consultation Consulting with a Second PartyAnd/or If the other party does not pick up Canceling Consultation HoldCanceling consultation hold Alternating Between Two PartiesChanging back to single-line calls ConferencingIntroducing the Conference Ending the ConferenceConnect the two other parties by hanging up End both calls using the menuConnect the two other parties using the menu End both calls by hanging upStarting Manually Recording a CallStop Recording Dialing with Selected Dialing Key Dialing AidsUsing Auto Dial Timer Using Abbreviated Dialing to Make Calls Using Abbreviated DialingStoring a number Using Notebook FunctionsCalling a stored number Control Function Action During Dialing Using Repdial KeysRetrieving Messages Voice MessagesViewing Message Details Activating Do Not Disturb Deactivating the RingerActivating/Deactivating Do Not Disturb Using a Key to Activate/Deactivate Do Not Disturb Call Pickup Groups Using Group FeaturesIgnoring a Pickup Group Call Answering a Pickup Group CallHunt Groups Hot- and Warmline Function SurviveabilityLines and Line Keys Multiline Telephone IntroductionLine Types Types of LinesLine Seizure LinesOff-hook dialing Using a Multiline SetupIncoming Call Ringer or Call Waiting Tone Outgoing CallsPlacing a call on hold manually Using the line in the same way as a single-line tele- phoneExisting Connection ExampleAccepting a second call on the same line Making Calls with Multiple LinesIncoming call on another line while dialing Advanced Cancel Key Function Direct Station Select Call other party Using the Direct Station Select keyPick up a call for a Direct Station Select User HiPath 8000 Functions Toggle KeyExample Call Forwarding Busy Line Using Call ForwardingSwitch on Switch offUnconditional Call Forwarding Call Forward on No ReplyActivating call forwarding Switch off call forwarding Selectively Forwarding Calls Switch on call forwardingDeactivating Call Forwarding Deactivating Caller ID Suppression Caller ID SuppressionActivating Caller ID Suppression Activating Caller ID Suppression Temporarily for Next Call For Call Acceptance Creating a Screening ListFor Rejecting Calls Rejecting Anonymous Calls Anonymous CallsAccepting Anonymous Calls Single-Digit Speed Dialing Using Speed DialingDouble-Digit Speed Dialing Tracing a Call Using CallbackMake line busy Switch on BusySwitch Busy off again Functions in a Hunt GroupCancel End of Hunt Group Switch to End of Hunt GroupMark a line as the End of a Hunt Group Logging on and off at the same telephone Mobility ScenariosDLS Mobility Function Logging on at the Telephone Logging on using the keyLogging on using the menu Logging on and off at the Same TelephoneLogging off at the Telephone Logon with Forced Logoff at the Remote Telephone Logging on and off at at Different Telephones„Mobility logon Validating request Logon with Delayed Forced Logoff at the Remote TelephoneCustomizing the Telephone Accessing the Setup MenuConfiguration SettingsCountry Options Option Example Selecting the Display ModeLanguage Date/TimeCall Deflection Setting the Date and TimeCall Duration Call ForwardingCall Transfer Call WaitingContrast Call JoinCall Display Dialing ModeDaylight Saving Auto Dial TimerDelay for Call Forward on No Reply Music On Hold Hold Ringback Timer100 Message Waiting Do Not Disturb101 Local Conferencing Hold Ringback102 103 Auto AnswerBeep on Auto Answer Auto Reconnect104 Inactivity TimeoutBeep on Auto Reconnect Idle State Options105 Display Module Call View106 USB Keyboard TypeProgramming/Modifying the Deflect Address Clear target107 Line SettingsPosition of Line in Multiline Overview Display Module Showing Line Status in Call Information Box108 Switching Call Park On and OffDisplaying Icons Instead of Text Parking and Picking Up Parked CallsHot-Keypad Switching Call Park Pickup On and OffOptions for on-hook dialing Context110 Activating/deactivating callbackSuppressing message about missed calls Rejecting a call during dialingMobility flash LED Hangup while ringing111 112 Call RecordingSecure Call Ind Transfer on hangup113 Local FunctionsAbbreviated Dialing Eto m114 User PasswordLock Only Lock PhoneLock Phone with Forward Clearing Abbreviated Dialing Numbers Resetting Memory to Factory Default SettingsMemory Clear Phone Lock117 Assigning Function Keys118 Example 1 Assigning the Mute Function to a Function KeyControl Func Action During Dialing Tion Function Key119 Programming the first level 120For programming the first level Example 3 Assigning a Number or Name to a Function Key121 For programming the second level 122Example 1 Activating the Notebook function Using Function Keys123 During a Call Audio SettingsLoudspeaker Volume Idle ModeCase of a MultiLine Telephone Ringer VolumeSetting Case of a SingleLine Telephone126 RingerFor a Specific Line Resetting Ringer SettingsHandset Volume For all Lines128 Headset VolumeSetting Room Character During a Call Room AcousticsKey Clicks Rollover Volume129 130 Restarting the TelephoneCall View Start Display Using the Display131 132 Mobility DisplaySwap Display Operating the Telephone with the optiPoint display moduleDisplay Voice Applications DisplayCall Contacts Call Log BrowserIncoming Call 134 Incoming Call in Idle ModeIncoming call Incoming CallAdding Callers to the Contacts Phone Book Answering a Call135 136 Reject CallIncoming Call Deflect this call to Deflect Call137 138 Incoming Call Deflecting... doneAccepting a Waiting Call Second Call139 On Hold Refusing a Waiting Call140 Join Connecting a party141 Transfer on hangup Joining... done142 Blind-transfer this call to Transfering a second call143 Transferring a Call Placing a Call on Hold144 145 146 Displaying Missed Calls147 Voice Messages148 Off-Hook Dialing149 150 Voice Dialing151 On-Hook Dialing152 12345678 154 Press the Replace Handset iconCalling Contacts Dialing from Contacts155 Control Action During Dialing Function Repertory Dialing156 157 Consultation158 159 Complete TransferOther party answers Other party has not answered yet160 Transfer... done Transferring161 162 Alternate Alternating Between Two PartiesAlternating second call On Hold 0024163 Alternating consultation call164 Setting up from a second call165 Setting up from a consultation callHold the conference Conference166 End both calls using the display keyConnect the other parties using the display key Connect the other parties by hanging up167 Redial Last Number168 Dialed CallsSelect Dialed calls Missed Calls169 170 171 Details172 Received Calls173 Forwarded Calls174 Editing the Destination and Enabling Call Forwarding175 Editing the Call Forwarding Target176 01773327160177 Do not disturb178 Answering Group Pickup Calls179 Ignoring Group Pickup Calls180 Temporary limited modeCall View for Multiline Telephones Multiline Telephone Application181 182 Rules for Selecting a Preferred Line183 Line Overview184 View with More Than Seven Lines185 Incoming Call Ringer or Call Waiting Tone186 View Line187 Line BoxPressing the Loudspeaker/Headset key before- hand Initiating Calls via Line OverviewPressing a free line box View Line Pressing the Loudspeaker/Headset key189 When Prime Line is SeizedWith An Active Call Using selected line as a single-line telephone190 191 Manual holdLine Held Line put on hold by Manager @company.com Retrieve192 Display of Line Information in Call Control Multiline Calls193 194 Answering a Call on Another Line195 When you press the line information box196 197 Status Message for Multiple Lines198 Display of Line Information for a Held Line During a CallCalling Ringer/Call Waiting Tone on the Line when DialingAlphanumeric input lowercase Changing Character ModeCharacter Input Numeric input201 Switching Between Overwrite and Insert ModeSwitching to Insert Mode Alphanumeric input uppercaseAdditional Keys Switching to overwrite mode202 Selecting and Activating Control Elements Navigating on the Display Module203 204 Edit FieldsControl Keys on the Telephone Dor F Cor ESetup =Configuration? Setup Menu in the Display Module205 Web Interface General Information206 Https//hostname.domainname Preparatory StepsOpen Web Interface Http//IP of the telephone208 Call up the user interfaceMenu Structure Change User Password209 Phone Function Keys210 211 Select Function Key212 213 Country SettingsLanguage Settings Info MessageCall-Related Parameters Audio Settings214 Mobile User Logoff User Security Setting215 Append Codes Audible secure call indicatorAuto-Dial Timer Alphabetic ReferenceCountry Call Forwarding On No Reply Cfnr TimerDefault Deflect Address DND feature enabled on phoneIdle dialing mode Feature CodeFeature URI Handset VolumeLanguage Key Click VolumeLoudspeaker Volume Key LabelParameters for Phone lock Ringer VolumeRollover Volume Mobility logoffFunction Key Explanation Selecting a Function221 Tone Sequence Web Interface Function Key Explanation222 223 User PasswordEntering Text Using EditorsEntering Characters 225 226 Navigating During Text Entry227 Idle Mode DisplayAppendix Priority Category Description228 User MenuTelephone Menu 229=Local functions ? 230231 =Audio settings ?Menu Option Action Next Step Telephone MenuDialing Connection StatusConsultation Call Using Group Features233 234 Messages and AlarmsStatus Messages User Display 2nd line Explanation235 Line Key Status IndicationDirect Station Select key Status Indication Line status Description236 Error MessagesMatte side facing up 237 Labeling the Keys238 Index239 MultilinePicking up a call waiting 240241 Reference No. A31003-J4270-U100-5-7619