Operating the Telephone with the Display

Types of Lines

The following are the types of lines:

Private line: A line that is only accessible to one telephone.

Shared line: A line that is accessible to multiple telephones.

Direct Station line: A line with a direct connection to another telepho- ne.

The LED associated with the line key indicates the status of a call on the line regardless of whether the call is conducted on this particular multiline phone or on another multiline phone on which the shared line is also dis- played. The LED associated with the Direct Station Select key indicates 3 different states ( page 235).

Line Types

The available lines can be used as described below. Regardless of the line usage, all of these lines can be either private or shared.

Prime line: Every multiline telephone has one prime line. This line gen- erally uses your public number, which means that you receive your in- coming calls on this line. A prime line can be private or shared.

Some features are only applicable to the prime line to ensure that con- flicting feature settings between different multiline telephones on the same shared line cannot occur.

Secondary line: Every multiline telephone can have additional lines, which are prime lines of other multiline telephones.

Phantom line: The difference between a phantom line and other line types is that it is not the prime line on any telephone.

Phantom lines are particularly useful for deflecting calls. The adminis- trator can configure your prime line so that it switches to a phantom line if a second call is incoming. If you are speaking with a second party, this configuration allows you to hold, transfer or deflect the call.

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Siemens OPTIPOINT420, OPTIPOINT410 user manual Types of Lines, Line Types