Manuals / Siemens / Communications / IP Phone

Siemens OPTIPOINT410 Manual hold, Line Held, Line put on hold by Manager @company.com Retrieve

Models: OPTIPOINT410 OPTIPOINT420

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Page 191

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Operating the Telephone with the optiPoint display module

Step by Step

Manual hold

Manager

Mon 07/03/05 11:34AM

Bill Smith 987654321

00:24

Hold Line

Hold Line & Exit

Consult/Transfer

When you press the Hold Line option, a display similar to the one below appears:

Manager

Mon 07/03/05 11:34AM

Bill Smith 987654321

Line Held

00:24

Line put on hold by

Manager

@company.com

Retrieve

If the call is put on hold, you have the following two op- tions:

• Transfer the call (see Retrieve: Your call is reactivated ( page 187)

• Switch to line overview: See the following example.

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Page 191

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Siemens OPTIPOINT410, OPTIPOINT420 Manual hold, Line Held, Line put on hold by Manager @company.com Retrieve, 191

Contents

HiPath Location of the Telephone For Your SafetySafety Precautions Protection of the TelephoneLabels Important NotesContents Operating the Telephone with the Display Contents DLS Mobility Function HiPath 8000 FunctionsCustomizing the Telephone OptiPoint display module Operating the Telephone withContents Index Using EditorsWeb Interface AppendixGeneral Information About These Operating InstructionsIntended Use Product IdentificationEcho Effect ServiceSafety Uor Symbols in the ManualIntroduction OverviewSecure Voice Transmission FeaturesTelephone Types Layout of the optiPoint 420 advance S Display and Dialog Keys Keypad Programmable Keys Control Keys Mode VKey UKeyOperating the Telephone with the Display Standard Telephone FunctionsMultiline Functions MobilityAnswering a Call With the Handset Function SelectionIncoming Calls Answering a Call Without the Headset Speakerphone Mode Nand s Switching to Speakerphone ModeSwitching to the Handset Ending a CallActivating this function Refusing a CallOpen Listening During the Call Deflecting a CallAccepting a Waiting Call Refusing a Waiting CallSecond Call Transfer on hangup Connecting a callerDeflecting a Waiting Call Transfer a second callAnswering a Call On Another Line Putting second call on holdHolding a Call Using the MenuTransferring without Consultation Using the Line KeysTransferring a Call Other party still has not answered Transferring with ConsultationOr Transfer on hangup Dial the number Making CallsDialing Following Line Seizure Redial the last numberDialing Before Line Seizure Using Dtmf Tone DialingCallback is activated Canceling callback requestsCallback Placing a callback requestDe-registering at the guest telephone ReachabilityRegistering at the guest telephone De-registering from another telephone Call Log Display details Displaying the Call LogSelect list Select entrySelect next/previous entry Call partyDelete party from list Delete all parties from listRedial Key Missed calls KeyCall Forwarding Activating/Deactivating Call Forwarding Switch off call forwardingChecking Forwarding Status Specify and activate forwarding destination Programming Call ForwardingActivate call forwarding Changing the Forwarding Destination And/or Consulting with a Second PartyIntroducing Consultation If the other party does not pick up Canceling Consultation HoldCanceling consultation hold Alternating Between Two PartiesChanging back to single-line calls ConferencingIntroducing the Conference Ending the ConferenceConnect the two other parties by hanging up End both calls using the menuConnect the two other parties using the menu End both calls by hanging upStop Recording Recording a CallStarting Manually Dialing with Selected Dialing Key Dialing AidsUsing Auto Dial Timer Using Abbreviated Dialing to Make Calls Using Abbreviated DialingCalling a stored number Using Notebook FunctionsStoring a number Control Function Action During Dialing Using Repdial KeysViewing Message Details Voice MessagesRetrieving Messages Activating/Deactivating Do Not Disturb Deactivating the RingerActivating Do Not Disturb Using a Key to Activate/Deactivate Do Not Disturb Call Pickup Groups Using Group FeaturesHunt Groups Answering a Pickup Group CallIgnoring a Pickup Group Call Hot- and Warmline Function SurviveabilityLines and Line Keys Multiline Telephone IntroductionLine Types Types of LinesLine Seizure LinesOff-hook dialing Using a Multiline SetupIncoming Call Ringer or Call Waiting Tone Outgoing CallsPlacing a call on hold manually Using the line in the same way as a single-line tele- phoneExisting Connection ExampleIncoming call on another line while dialing Making Calls with Multiple LinesAccepting a second call on the same line Advanced Cancel Key Function Pick up a call for a Direct Station Select User Using the Direct Station Select keyDirect Station Select Call other party Example Toggle KeyHiPath 8000 Functions Call Forwarding Busy Line Using Call ForwardingSwitch on Switch offActivating call forwarding Call Forward on No ReplyUnconditional Call Forwarding Switch off call forwarding Deactivating Call Forwarding Switch on call forwardingSelectively Forwarding Calls Activating Caller ID Suppression Caller ID SuppressionDeactivating Caller ID Suppression Activating Caller ID Suppression Temporarily for Next Call For Call Acceptance Creating a Screening ListFor Rejecting Calls Accepting Anonymous Calls Anonymous CallsRejecting Anonymous Calls Double-Digit Speed Dialing Using Speed DialingSingle-Digit Speed Dialing Tracing a Call Using CallbackMake line busy Switch on BusySwitch Busy off again Functions in a Hunt GroupMark a line as the End of a Hunt Group Switch to End of Hunt GroupCancel End of Hunt Group DLS Mobility Function Mobility ScenariosLogging on and off at the same telephone Logging on at the Telephone Logging on using the keyLogging on using the menu Logging on and off at the Same TelephoneLogging off at the Telephone Logon with Forced Logoff at the Remote Telephone Logging on and off at at Different Telephones„Mobility logon Validating request Logon with Delayed Forced Logoff at the Remote TelephoneCustomizing the Telephone Accessing the Setup MenuCountry Options SettingsConfiguration Option Example Selecting the Display ModeLanguage Date/TimeCall Deflection Setting the Date and TimeCall Duration Call ForwardingCall Transfer Call WaitingContrast Call JoinCall Display Dialing ModeDaylight Saving Auto Dial TimerDelay for Call Forward on No Reply 100 Hold Ringback TimerMusic On Hold 101 Do Not DisturbMessage Waiting 102 Hold RingbackLocal Conferencing 103 Auto AnswerBeep on Auto Answer Auto Reconnect104 Inactivity TimeoutBeep on Auto Reconnect Idle State Options105 Display Module Call View106 USB Keyboard TypeProgramming/Modifying the Deflect Address Clear target107 Line SettingsPosition of Line in Multiline Overview Display Module Showing Line Status in Call Information Box108 Switching Call Park On and OffDisplaying Icons Instead of Text Parking and Picking Up Parked CallsHot-Keypad Switching Call Park Pickup On and OffOptions for on-hook dialing Context110 Activating/deactivating callbackSuppressing message about missed calls Rejecting a call during dialing111 Hangup while ringingMobility flash LED 112 Call RecordingSecure Call Ind Transfer on hangup113 Local FunctionsAbbreviated Dialing Eto m114 User PasswordLock Phone with Forward Lock PhoneLock Only Clearing Abbreviated Dialing Numbers Resetting Memory to Factory Default SettingsMemory Clear Phone Lock117 Assigning Function Keys118 Example 1 Assigning the Mute Function to a Function Key119 Function KeyControl Func Action During Dialing Tion Programming the first level 120121 Example 3 Assigning a Number or Name to a Function KeyFor programming the first level For programming the second level 122123 Using Function KeysExample 1 Activating the Notebook function During a Call Audio SettingsLoudspeaker Volume Idle ModeCase of a MultiLine Telephone Ringer VolumeSetting Case of a SingleLine Telephone126 RingerFor a Specific Line Resetting Ringer SettingsHandset Volume For all Lines128 Headset VolumeSetting Room Character During a Call Room Acoustics129 Rollover VolumeKey Clicks 130 Restarting the Telephone131 Using the DisplayCall View Start Display 132 Mobility DisplaySwap Display Operating the Telephone with the optiPoint display moduleDisplay Voice Applications DisplayCall Contacts Call Log BrowserIncoming Call 134 Incoming Call in Idle ModeIncoming call Incoming Call135 Answering a CallAdding Callers to the Contacts Phone Book 136 Reject Call137 Deflect CallIncoming Call Deflect this call to 138 Incoming Call Deflecting... done139 Second CallAccepting a Waiting Call 140 Refusing a Waiting CallOn Hold 141 Connecting a partyJoin 142 Joining... doneTransfer on hangup 143 Transfering a second callBlind-transfer this call to 144 Placing a Call on HoldTransferring a Call 145 146 Displaying Missed Calls147 Voice Messages148 Off-Hook Dialing149 150 Voice Dialing151 On-Hook Dialing152 12345678 154 Press the Replace Handset icon155 Dialing from ContactsCalling Contacts 156 Repertory DialingControl Action During Dialing Function 157 Consultation158 159 Complete Transfer160 Other party has not answered yetOther party answers 161 TransferringTransfer... done 162 Alternate Alternating Between Two PartiesAlternating second call On Hold 0024163 Alternating consultation call164 Setting up from a second call165 Setting up from a consultation callHold the conference Conference166 End both calls using the display keyConnect the other parties using the display key Connect the other parties by hanging up167 Redial Last Number168 Dialed Calls169 Missed CallsSelect Dialed calls 170 171 Details172 Received Calls173 Forwarded Calls174 Editing the Destination and Enabling Call Forwarding175 Editing the Call Forwarding Target176 01773327160177 Do not disturb178 Answering Group Pickup Calls179 Ignoring Group Pickup Calls180 Temporary limited mode181 Multiline Telephone ApplicationCall View for Multiline Telephones 182 Rules for Selecting a Preferred Line183 Line Overview184 View with More Than Seven Lines185 Incoming Call Ringer or Call Waiting Tone186 View Line187 Line BoxPressing the Loudspeaker/Headset key before- hand Initiating Calls via Line OverviewPressing a free line box View Line Pressing the Loudspeaker/Headset key189 When Prime Line is Seized190 Using selected line as a single-line telephoneWith An Active Call 191 Manual holdLine Held Line put on hold by Manager @company.com Retrieve192 193 Multiline CallsDisplay of Line Information in Call Control 194 Answering a Call on Another Line195 When you press the line information box196 197 Status Message for Multiple Lines198 Display of Line Information for a Held Line During a CallCalling Ringer/Call Waiting Tone on the Line when DialingAlphanumeric input lowercase Changing Character ModeCharacter Input Numeric input201 Switching Between Overwrite and Insert ModeSwitching to Insert Mode Alphanumeric input uppercase202 Switching to overwrite modeAdditional Keys 203 Navigating on the Display ModuleSelecting and Activating Control Elements 204 Edit FieldsControl Keys on the Telephone Dor F Cor E205 Setup Menu in the Display ModuleSetup =Configuration? 206 General InformationWeb Interface Https//hostname.domainname Preparatory StepsOpen Web Interface Http//IP of the telephone208 Call up the user interface209 Change User PasswordMenu Structure 210 Function KeysPhone 211 Select Function Key212 213 Country SettingsLanguage Settings Info Message214 Audio SettingsCall-Related Parameters 215 User Security SettingMobile User Logoff Append Codes Audible secure call indicatorAuto-Dial Timer Alphabetic ReferenceCountry Call Forwarding On No Reply Cfnr TimerDefault Deflect Address DND feature enabled on phoneIdle dialing mode Feature CodeFeature URI Handset VolumeLanguage Key Click VolumeLoudspeaker Volume Key LabelParameters for Phone lock Ringer VolumeRollover Volume Mobility logoff221 Selecting a FunctionFunction Key Explanation 222 Web Interface Function Key ExplanationTone Sequence 223 User PasswordEntering Characters Using EditorsEntering Text 225 226 Navigating During Text Entry227 Idle Mode DisplayAppendix Priority Category Description228 User MenuTelephone Menu 229=Local functions ? 230231 =Audio settings ?Menu Option Action Next Step Telephone MenuDialing Connection Status233 Using Group FeaturesConsultation Call 234 Messages and AlarmsStatus Messages User Display 2nd line Explanation235 Line Key Status IndicationDirect Station Select key Status Indication Line status Description236 Error MessagesMatte side facing up 237 Labeling the Keys238 Index239 MultilinePicking up a call waiting 240241 Reference No. A31003-J4270-U100-5-7619