Second Call, Accepting a Waiting Call | Siemens OPTIPOINT420

Operating the Telephone with the Display

Step by Step

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Answer call?	>	:

>Disconnect and return? > :

>			:
	Refuse call?	>

Second Call

If the "Call waiting" function is activated ( page 95) and your are currently making a call, you can pick up an- other call. The caller hears the on-hook signal, you hear the call waiting signal.

Accepting a Waiting Call

You are conducting a call. A second call is indicated in the display and you hear a call waiting signal.

Confirm query.

You can talk with the second party.

The connection with the first party is held.

Confirm to end the call and return to the first party. The first party connection is displayed again.

To activate or deactivate the "Call waiting" func- tion, see page 95.

Refusing a Waiting Call

On multiline telephones, incoming calls can only be refused via the prime line.

You can refuse a waiting call.

You hear the call waiting signal and the number of the waiting party is displayed.

Select "Refuse call" and confirm.

The waiting party receives notification of the refusal and the call with the first party is redisplayed.

The refused call is stored in the Missed Calls list.

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Siemens OPTIPOINT420, OPTIPOINT410 user manual Second Call, Accepting a Waiting Call, Refusing a Waiting Call

Contents

HiPath For Your Safety Safety PrecautionsProtection of the Telephone Location of the Telephone Important Notes Labels Contents Operating the Telephone with the Display Contents HiPath 8000 Functions DLS Mobility Function Customizing the Telephone Operating the Telephone with OptiPoint display module Contents Using Editors Web InterfaceAppendix Index About These Operating Instructions Intended UseProduct Identification General Information Safety ServiceEcho Effect Symbols in the Manual Uor Overview Introduction Telephone Types FeaturesSecure Voice Transmission Layout of the optiPoint 420 advance S Display and Dialog Keys Keypad Programmable Keys Mode VKey UKey Control Keys Standard Telephone Functions Operating the Telephone with the Display Mobility Multiline Functions Incoming Calls Function SelectionAnswering a Call With the Handset Answering a Call Without the Headset Speakerphone Mode Switching to Speakerphone Mode Switching to the HandsetEnding a Call Nand s Refusing a Call Open Listening During the CallDeflecting a Call Activating this function Second Call Refusing a Waiting CallAccepting a Waiting Call Connecting a caller Deflecting a Waiting CallTransfer a second call Transfer on hangup Putting second call on hold Answering a Call On Another Line Using the Menu Holding a Call Transferring a Call Using the Line KeysTransferring without Consultation Or Transfer on hangup Transferring with ConsultationOther party still has not answered Making Calls Dialing Following Line SeizureRedial the last number Dial the number Using Dtmf Tone Dialing Dialing Before Line Seizure Canceling callback requests CallbackPlacing a callback request Callback is activated Registering at the guest telephone ReachabilityDe-registering at the guest telephone De-registering from another telephone Call Log Displaying the Call Log Select listSelect entry Display details Call party Delete party from listDelete all parties from list Select next/previous entry Missed calls Key Redial Key Call Forwarding Checking Forwarding Status Switch off call forwardingActivating/Deactivating Call Forwarding Activate call forwarding Programming Call ForwardingSpecify and activate forwarding destination Changing the Forwarding Destination Introducing Consultation Consulting with a Second PartyAnd/or Canceling Consultation Hold Canceling consultation holdAlternating Between Two Parties If the other party does not pick up Conferencing Introducing the ConferenceEnding the Conference Changing back to single-line calls End both calls using the menu Connect the two other parties using the menuEnd both calls by hanging up Connect the two other parties by hanging up Starting Manually Recording a CallStop Recording Dialing Aids Dialing with Selected Dialing Key Using Auto Dial Timer Using Abbreviated Dialing Using Abbreviated Dialing to Make Calls Storing a number Using Notebook FunctionsCalling a stored number Using Repdial Keys Control Function Action During Dialing Retrieving Messages Voice MessagesViewing Message Details Activating Do Not Disturb Deactivating the RingerActivating/Deactivating Do Not Disturb Using a Key to Activate/Deactivate Do Not Disturb Using Group Features Call Pickup Groups Ignoring a Pickup Group Call Answering a Pickup Group CallHunt Groups Surviveability Hot- and Warmline Function Multiline Telephone Introduction Lines and Line Keys Types of Lines Line Types Lines Line Seizure Using a Multiline Setup Incoming Call Ringer or Call Waiting ToneOutgoing Calls Off-hook dialing Using the line in the same way as a single-line tele- phone Existing ConnectionExample Placing a call on hold manually Accepting a second call on the same line Making Calls with Multiple LinesIncoming call on another line while dialing Advanced Cancel Key Function Direct Station Select Call other party Using the Direct Station Select keyPick up a call for a Direct Station Select User HiPath 8000 Functions Toggle KeyExample Using Call Forwarding Switch onSwitch off Call Forwarding Busy Line Unconditional Call Forwarding Call Forward on No ReplyActivating call forwarding Switch off call forwarding Selectively Forwarding Calls Switch on call forwardingDeactivating Call Forwarding Deactivating Caller ID Suppression Caller ID SuppressionActivating Caller ID Suppression Activating Caller ID Suppression Temporarily for Next Call Creating a Screening List For Call Acceptance For Rejecting Calls Rejecting Anonymous Calls Anonymous CallsAccepting Anonymous Calls Single-Digit Speed Dialing Using Speed DialingDouble-Digit Speed Dialing Using Callback Tracing a Call Switch on Busy Switch Busy off againFunctions in a Hunt Group Make line busy Cancel End of Hunt Group Switch to End of Hunt GroupMark a line as the End of a Hunt Group Logging on and off at the same telephone Mobility ScenariosDLS Mobility Function Logging on using the key Logging on using the menuLogging on and off at the Same Telephone Logging on at the Telephone Logging off at the Telephone Logging on and off at at Different Telephones Logon with Forced Logoff at the Remote Telephone Logon with Delayed Forced Logoff at the Remote Telephone „Mobility logon Validating request Accessing the Setup Menu Customizing the Telephone Configuration SettingsCountry Options Selecting the Display Mode LanguageDate/Time Option Example Setting the Date and Time Call Deflection Call Forwarding Call Duration Call Waiting Call Transfer Call Join Contrast Dialing Mode Call Display Auto Dial Timer Daylight Saving Delay for Call Forward on No Reply Music On Hold Hold Ringback Timer100 Message Waiting Do Not Disturb101 Local Conferencing Hold Ringback102 Auto Answer Beep on Auto AnswerAuto Reconnect 103 Inactivity Timeout Beep on Auto ReconnectIdle State Options 104 Display Module Call View 105 USB Keyboard Type Programming/Modifying the Deflect AddressClear target 106 Line Settings Position of Line in Multiline Overview Display ModuleShowing Line Status in Call Information Box 107 Switching Call Park On and Off Displaying Icons Instead of TextParking and Picking Up Parked Calls 108 Switching Call Park Pickup On and Off Options for on-hook dialingContext Hot-Keypad Activating/deactivating callback Suppressing message about missed callsRejecting a call during dialing 110 Mobility flash LED Hangup while ringing111 Call Recording Secure Call IndTransfer on hangup 112 Local Functions Abbreviated DialingEto m 113 User Password 114 Lock Only Lock PhoneLock Phone with Forward Resetting Memory to Factory Default Settings MemoryClear Phone Lock Clearing Abbreviated Dialing Numbers Assigning Function Keys 117 Example 1 Assigning the Mute Function to a Function Key 118 Control Func Action During Dialing Tion Function Key119 120 Programming the first level For programming the first level Example 3 Assigning a Number or Name to a Function Key121 122 For programming the second level Example 1 Activating the Notebook function Using Function Keys123 Audio Settings Loudspeaker VolumeIdle Mode During a Call Ringer Volume SettingCase of a SingleLine Telephone Case of a MultiLine Telephone Ringer 126 Resetting Ringer Settings Handset VolumeFor all Lines For a Specific Line Headset Volume Setting Room Character During a CallRoom Acoustics 128 Key Clicks Rollover Volume129 Restarting the Telephone 130 Call View Start Display Using the Display131 Mobility Display Swap DisplayOperating the Telephone with the optiPoint display module 132 Applications Display Call ContactsCall Log Browser Display Voice Incoming Call in Idle Mode Incoming callIncoming Call Incoming Call 134 Adding Callers to the Contacts Phone Book Answering a Call135 Reject Call 136 Incoming Call Deflect this call to Deflect Call137 Incoming Call Deflecting... done 138 Accepting a Waiting Call Second Call139 On Hold Refusing a Waiting Call140 Join Connecting a party141 Transfer on hangup Joining... done142 Blind-transfer this call to Transfering a second call143 Transferring a Call Placing a Call on Hold144 145 Displaying Missed Calls 146 Voice Messages 147 Off-Hook Dialing 148 149 Voice Dialing 150 On-Hook Dialing 151 152 12345678 Press the Replace Handset icon 154 Calling Contacts Dialing from Contacts155 Control Action During Dialing Function Repertory Dialing156 Consultation 157 158 Complete Transfer 159 Other party answers Other party has not answered yet160 Transfer... done Transferring161 Alternate Alternating Between Two Parties Alternating second callOn Hold 0024 162 Alternating consultation call 163 Setting up from a second call 164 Setting up from a consultation call Hold the conferenceConference 165 End both calls using the display key Connect the other parties using the display keyConnect the other parties by hanging up 166 Redial Last Number 167 Dialed Calls 168 Select Dialed calls Missed Calls169 170 Details 171 Received Calls 172 Forwarded Calls 173 Editing the Destination and Enabling Call Forwarding 174 Editing the Call Forwarding Target 175 01773327160 176 Do not disturb 177 Answering Group Pickup Calls 178 Ignoring Group Pickup Calls 179 Temporary limited mode 180 Call View for Multiline Telephones Multiline Telephone Application181 Rules for Selecting a Preferred Line 182 Line Overview 183 View with More Than Seven Lines 184 Incoming Call Ringer or Call Waiting Tone 185 View Line 186 Line Box 187 Initiating Calls via Line Overview Pressing a free line box View LinePressing the Loudspeaker/Headset key Pressing the Loudspeaker/Headset key before- hand When Prime Line is Seized 189 With An Active Call Using selected line as a single-line telephone190 Manual hold Line HeldLine put on hold by Manager @company.com Retrieve 191 192 Display of Line Information in Call Control Multiline Calls193 Answering a Call on Another Line 194 When you press the line information box 195 196 Status Message for Multiple Lines 197 Display of Line Information for a Held Line During a Call 198 Ringer/Call Waiting Tone on the Line when Dialing Calling Changing Character Mode Character InputNumeric input Alphanumeric input lowercase Switching Between Overwrite and Insert Mode Switching to Insert ModeAlphanumeric input uppercase 201 Additional Keys Switching to overwrite mode202 Selecting and Activating Control Elements Navigating on the Display Module203 Edit Fields Control Keys on the TelephoneDor F Cor E 204 Setup =Configuration? Setup Menu in the Display Module205 Web Interface General Information206 Preparatory Steps Open Web InterfaceHttp//IP of the telephone Https//hostname.domainname Call up the user interface 208 Menu Structure Change User Password209 Phone Function Keys210 Select Function Key 211 212 Country Settings Language SettingsInfo Message 213 Call-Related Parameters Audio Settings214 Mobile User Logoff User Security Setting215 Audible secure call indicator Auto-Dial TimerAlphabetic Reference Append Codes Call Forwarding On No Reply Cfnr Timer Default Deflect AddressDND feature enabled on phone Country Feature Code Feature URIHandset Volume Idle dialing mode Key Click Volume Loudspeaker VolumeKey Label Language Ringer Volume Rollover VolumeMobility logoff Parameters for Phone lock Function Key Explanation Selecting a Function221 Tone Sequence Web Interface Function Key Explanation222 User Password 223 Entering Text Using EditorsEntering Characters 225 Navigating During Text Entry 226 Idle Mode Display AppendixPriority Category Description 227 User Menu 228 229 Telephone Menu 230 =Local functions ? =Audio settings ? 231 Telephone Menu DialingConnection Status Menu Option Action Next Step Consultation Call Using Group Features233 Messages and Alarms Status MessagesUser Display 2nd line Explanation 234 Line Key Status Indication Direct Station Select key Status IndicationLine status Description 235 Error Messages 236 Labeling the Keys Matte side facing up 237 Index 238 Multiline 239 240 Picking up a call waiting 241 Reference No. A31003-J4270-U100-5-7619