Siemens OPTIPOINT420 With An Active Call, Using selected line as a single-line telephone, 190

Operating the Telephone with the optiPoint display module

Step by Step

With An Active Call

Once you answer a call ( page 187) you have the fol- lowing options:

•Use the telephone in single-line mode

•Put the line on hold manually

•Put line on hold manually and switch to line over- view

Using selected line as a single-line telephone

Example:

If a call is placed on consultation hold:

Secretary

Mon 07/03/05 11:34AM

Bill Smith 987654321

On Hold 00:24

Hold Line

Hold Line & Exit

Consult/Transfer

In this case – or after a consultation call has been initiat- ed or a call transferred – you cannot hold the line manu- ally ( page 191) or switch to line overview.

When you use this line as a single-line telephone, you have the following options:

•Put the call on consultation hold and pick it up on an-

	other phone
•	Deflect the call ( page 137)
•	Transfer the call (see (	page 144)
•	Place call on consultation hold ( page 157)
•	Refuse a waiting call (	page 139)
•	Alternate between two calls (see ( page 162)
•	Set up a conference (	page 164)

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