Answering a Pickup Group Call, Hunt Groups | Siemens OPTIPOINT410

Operating the Telephone with the Display

Step by Step
Pickup Call?	>	:
		or
Group pickup
Pickup Call?	>	:
> Ignore?	>	:

Answering a Pickup Group Call

A call for a pickup group is displayed as follows:

•Line 2: Caller

•Line 3: Calling Target

•Line 4: Option "Pickup Call".

Confirm the query to pick up the call.

Press the Group Pickup key if you have one.

Ignoring a Pickup Group Call

The display shows a pickup group call.

Scroll through the display until "Ignore?" appears. Con- firm this option.

Hunt Groups

The administrator can merge several telephones to form a hunt group. If your telephone belongs to a hunt group, the HiPath 8000 routes calls for members of your group according to rules defined by the administra- tor. Hunt groups provide a simple way to distribute calls among a group of stations.

If you want another group member to handle a call, you can also make your telephone appear busy to the hunt group. After you do so, your telephone does not receive hunt group calls.

This feature is configured using the Toggle function key, see page 71.

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Siemens OPTIPOINT410, OPTIPOINT420 user manual Answering a Pickup Group Call, Ignoring a Pickup Group Call, Hunt Groups

Contents

HiPath Safety Precautions For Your SafetyProtection of the Telephone Location of the Telephone Labels Important Notes Contents Operating the Telephone with the Display Contents DLS Mobility Function HiPath 8000 Functions Customizing the Telephone OptiPoint display module Operating the Telephone with Contents Web Interface Using EditorsAppendix Index Intended Use About These Operating InstructionsProduct Identification General Information Safety ServiceEcho Effect Uor Symbols in the Manual Introduction Overview Telephone Types FeaturesSecure Voice Transmission Layout of the optiPoint 420 advance S Display and Dialog Keys Keypad Programmable Keys Control Keys Mode VKey UKey Operating the Telephone with the Display Standard Telephone Functions Multiline Functions Mobility Incoming Calls Function SelectionAnswering a Call With the Handset Answering a Call Without the Headset Speakerphone Mode Switching to the Handset Switching to Speakerphone ModeEnding a Call Nand s Open Listening During the Call Refusing a CallDeflecting a Call Activating this function Second Call Refusing a Waiting CallAccepting a Waiting Call Deflecting a Waiting Call Connecting a callerTransfer a second call Transfer on hangup Answering a Call On Another Line Putting second call on hold Holding a Call Using the Menu Transferring a Call Using the Line KeysTransferring without Consultation Or Transfer on hangup Transferring with ConsultationOther party still has not answered Dialing Following Line Seizure Making CallsRedial the last number Dial the number Dialing Before Line Seizure Using Dtmf Tone Dialing Callback Canceling callback requestsPlacing a callback request Callback is activated Registering at the guest telephone ReachabilityDe-registering at the guest telephone De-registering from another telephone Call Log Select list Displaying the Call LogSelect entry Display details Delete party from list Call partyDelete all parties from list Select next/previous entry Redial Key Missed calls Key Call Forwarding Checking Forwarding Status Switch off call forwardingActivating/Deactivating Call Forwarding Activate call forwarding Programming Call ForwardingSpecify and activate forwarding destination Changing the Forwarding Destination Introducing Consultation Consulting with a Second PartyAnd/or Canceling consultation hold Canceling Consultation HoldAlternating Between Two Parties If the other party does not pick up Introducing the Conference ConferencingEnding the Conference Changing back to single-line calls Connect the two other parties using the menu End both calls using the menuEnd both calls by hanging up Connect the two other parties by hanging up Starting Manually Recording a CallStop Recording Dialing with Selected Dialing Key Dialing Aids Using Auto Dial Timer Using Abbreviated Dialing to Make Calls Using Abbreviated Dialing Storing a number Using Notebook FunctionsCalling a stored number Control Function Action During Dialing Using Repdial Keys Retrieving Messages Voice MessagesViewing Message Details Activating Do Not Disturb Deactivating the RingerActivating/Deactivating Do Not Disturb Using a Key to Activate/Deactivate Do Not Disturb Call Pickup Groups Using Group Features Ignoring a Pickup Group Call Answering a Pickup Group CallHunt Groups Hot- and Warmline Function Surviveability Lines and Line Keys Multiline Telephone Introduction Line Types Types of Lines Line Seizure Lines Incoming Call Ringer or Call Waiting Tone Using a Multiline SetupOutgoing Calls Off-hook dialing Existing Connection Using the line in the same way as a single-line tele- phoneExample Placing a call on hold manually Accepting a second call on the same line Making Calls with Multiple LinesIncoming call on another line while dialing Advanced Cancel Key Function Direct Station Select Call other party Using the Direct Station Select keyPick up a call for a Direct Station Select User HiPath 8000 Functions Toggle KeyExample Switch on Using Call ForwardingSwitch off Call Forwarding Busy Line Unconditional Call Forwarding Call Forward on No ReplyActivating call forwarding Switch off call forwarding Selectively Forwarding Calls Switch on call forwardingDeactivating Call Forwarding Deactivating Caller ID Suppression Caller ID SuppressionActivating Caller ID Suppression Activating Caller ID Suppression Temporarily for Next Call For Call Acceptance Creating a Screening List For Rejecting Calls Rejecting Anonymous Calls Anonymous CallsAccepting Anonymous Calls Single-Digit Speed Dialing Using Speed DialingDouble-Digit Speed Dialing Tracing a Call Using Callback Switch Busy off again Switch on BusyFunctions in a Hunt Group Make line busy Cancel End of Hunt Group Switch to End of Hunt GroupMark a line as the End of a Hunt Group Logging on and off at the same telephone Mobility ScenariosDLS Mobility Function Logging on using the menu Logging on using the keyLogging on and off at the Same Telephone Logging on at the Telephone Logging off at the Telephone Logon with Forced Logoff at the Remote Telephone Logging on and off at at Different Telephones „Mobility logon Validating request Logon with Delayed Forced Logoff at the Remote Telephone Customizing the Telephone Accessing the Setup Menu Configuration SettingsCountry Options Language Selecting the Display ModeDate/Time Option Example Call Deflection Setting the Date and Time Call Duration Call Forwarding Call Transfer Call Waiting Contrast Call Join Call Display Dialing Mode Daylight Saving Auto Dial Timer Delay for Call Forward on No Reply Music On Hold Hold Ringback Timer100 Message Waiting Do Not Disturb101 Local Conferencing Hold Ringback102 Beep on Auto Answer Auto AnswerAuto Reconnect 103 Beep on Auto Reconnect Inactivity TimeoutIdle State Options 104 105 Display Module Call View Programming/Modifying the Deflect Address USB Keyboard TypeClear target 106 Position of Line in Multiline Overview Display Module Line SettingsShowing Line Status in Call Information Box 107 Displaying Icons Instead of Text Switching Call Park On and OffParking and Picking Up Parked Calls 108 Options for on-hook dialing Switching Call Park Pickup On and OffContext Hot-Keypad Suppressing message about missed calls Activating/deactivating callbackRejecting a call during dialing 110 Mobility flash LED Hangup while ringing111 Secure Call Ind Call RecordingTransfer on hangup 112 Abbreviated Dialing Local FunctionsEto m 113 114 User Password Lock Only Lock PhoneLock Phone with Forward Memory Resetting Memory to Factory Default SettingsClear Phone Lock Clearing Abbreviated Dialing Numbers 117 Assigning Function Keys 118 Example 1 Assigning the Mute Function to a Function Key Control Func Action During Dialing Tion Function Key119 Programming the first level 120 For programming the first level Example 3 Assigning a Number or Name to a Function Key121 For programming the second level 122 Example 1 Activating the Notebook function Using Function Keys123 Loudspeaker Volume Audio SettingsIdle Mode During a Call Setting Ringer VolumeCase of a SingleLine Telephone Case of a MultiLine Telephone 126 Ringer Handset Volume Resetting Ringer SettingsFor all Lines For a Specific Line Setting Room Character During a Call Headset VolumeRoom Acoustics 128 Key Clicks Rollover Volume129 130 Restarting the Telephone Call View Start Display Using the Display131 Swap Display Mobility DisplayOperating the Telephone with the optiPoint display module 132 Call Contacts Applications DisplayCall Log Browser Display Voice Incoming call Incoming Call in Idle ModeIncoming Call Incoming Call 134 Adding Callers to the Contacts Phone Book Answering a Call135 136 Reject Call Incoming Call Deflect this call to Deflect Call137 138 Incoming Call Deflecting... done Accepting a Waiting Call Second Call139 On Hold Refusing a Waiting Call140 Join Connecting a party141 Transfer on hangup Joining... done142 Blind-transfer this call to Transfering a second call143 Transferring a Call Placing a Call on Hold144 145 146 Displaying Missed Calls 147 Voice Messages 148 Off-Hook Dialing 149 150 Voice Dialing 151 On-Hook Dialing 152 12345678 154 Press the Replace Handset icon Calling Contacts Dialing from Contacts155 Control Action During Dialing Function Repertory Dialing156 157 Consultation 158 159 Complete Transfer Other party answers Other party has not answered yet160 Transfer... done Transferring161 Alternating second call Alternate Alternating Between Two PartiesOn Hold 0024 162 163 Alternating consultation call 164 Setting up from a second call Hold the conference Setting up from a consultation callConference 165 Connect the other parties using the display key End both calls using the display keyConnect the other parties by hanging up 166 167 Redial Last Number 168 Dialed Calls Select Dialed calls Missed Calls169 170 171 Details 172 Received Calls 173 Forwarded Calls 174 Editing the Destination and Enabling Call Forwarding 175 Editing the Call Forwarding Target 176 01773327160 177 Do not disturb 178 Answering Group Pickup Calls 179 Ignoring Group Pickup Calls 180 Temporary limited mode Call View for Multiline Telephones Multiline Telephone Application181 182 Rules for Selecting a Preferred Line 183 Line Overview 184 View with More Than Seven Lines 185 Incoming Call Ringer or Call Waiting Tone 186 View Line 187 Line Box Pressing a free line box View Line Initiating Calls via Line OverviewPressing the Loudspeaker/Headset key Pressing the Loudspeaker/Headset key before- hand 189 When Prime Line is Seized With An Active Call Using selected line as a single-line telephone190 Line Held Manual holdLine put on hold by Manager @company.com Retrieve 191 192 Display of Line Information in Call Control Multiline Calls193 194 Answering a Call on Another Line 195 When you press the line information box 196 197 Status Message for Multiple Lines 198 Display of Line Information for a Held Line During a Call Calling Ringer/Call Waiting Tone on the Line when Dialing Character Input Changing Character ModeNumeric input Alphanumeric input lowercase Switching to Insert Mode Switching Between Overwrite and Insert ModeAlphanumeric input uppercase 201 Additional Keys Switching to overwrite mode202 Selecting and Activating Control Elements Navigating on the Display Module203 Control Keys on the Telephone Edit FieldsDor F Cor E 204 Setup =Configuration? Setup Menu in the Display Module205 Web Interface General Information206 Open Web Interface Preparatory StepsHttp//IP of the telephone Https//hostname.domainname 208 Call up the user interface Menu Structure Change User Password209 Phone Function Keys210 211 Select Function Key 212 Language Settings Country SettingsInfo Message 213 Call-Related Parameters Audio Settings214 Mobile User Logoff User Security Setting215 Auto-Dial Timer Audible secure call indicatorAlphabetic Reference Append Codes Default Deflect Address Call Forwarding On No Reply Cfnr TimerDND feature enabled on phone Country Feature URI Feature CodeHandset Volume Idle dialing mode Loudspeaker Volume Key Click VolumeKey Label Language Rollover Volume Ringer VolumeMobility logoff Parameters for Phone lock Function Key Explanation Selecting a Function221 Tone Sequence Web Interface Function Key Explanation222 223 User Password Entering Text Using EditorsEntering Characters 225 226 Navigating During Text Entry Appendix Idle Mode DisplayPriority Category Description 227 228 User Menu Telephone Menu 229 =Local functions ? 230 231 =Audio settings ? Dialing Telephone MenuConnection Status Menu Option Action Next Step Consultation Call Using Group Features233 Status Messages Messages and AlarmsUser Display 2nd line Explanation 234 Direct Station Select key Status Indication Line Key Status IndicationLine status Description 235 236 Error Messages Matte side facing up 237 Labeling the Keys 238 Index 239 Multiline Picking up a call waiting 240 241 Reference No. A31003-J4270-U100-5-7619