Recording a Call, Starting Manually | Siemens OPTIPOINT410 instruction

Operating the Telephone with the Display

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		or
> Start Recording?	>	:
		or
> Stop Recording?	>	:

Recording a Call

You can record important calls to be able to supply evi- dence about the exact wording of an order (e.g. for banking transactions).

This function can currently only be used with non- secure voice transmission,

Prerequisite: The connection to ASC Call Recording (EVOip) was entered at your telephone by the service personnel page 112.

Starting Manually

If a technician has not activated automatic starting, you need to start the recording manually.

During a call either

press the Record key that was set up

select and confirm. The recording is started, and the display shows "Recording" and the number of the oth- er party. The other party is notified via an audio note that the call is being recorded (has to be set up by the service personnel).

Stop Recording

Press the Record key

select and confirm. The recording is stopped.

The recording is also stopped if the call is terminated.

Searching for and replaying the calls can e.g. be done using the widely known ASC applications POWERplay, WEBplay, or INSTANT WEBplay.

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Siemens OPTIPOINT410, OPTIPOINT420 user manual Recording a Call, Starting Manually, Stop Recording

Contents

HiPath Location of the Telephone For Your SafetySafety Precautions Protection of the Telephone Labels Important Notes Contents Operating the Telephone with the Display Contents DLS Mobility Function HiPath 8000 Functions Customizing the Telephone OptiPoint display module Operating the Telephone with Contents Index Using EditorsWeb Interface Appendix General Information About These Operating InstructionsIntended Use Product Identification Service SafetyEcho Effect Uor Symbols in the Manual Introduction Overview Features Telephone TypesSecure Voice Transmission Layout of the optiPoint 420 advance S Display and Dialog Keys Keypad Programmable Keys Control Keys Mode VKey UKey Operating the Telephone with the Display Standard Telephone Functions Multiline Functions Mobility Function Selection Incoming CallsAnswering a Call With the Handset Answering a Call Without the Headset Speakerphone Mode Nand s Switching to Speakerphone ModeSwitching to the Handset Ending a Call Activating this function Refusing a CallOpen Listening During the Call Deflecting a Call Refusing a Waiting Call Second CallAccepting a Waiting Call Transfer on hangup Connecting a callerDeflecting a Waiting Call Transfer a second call Answering a Call On Another Line Putting second call on hold Holding a Call Using the Menu Using the Line Keys Transferring a CallTransferring without Consultation Transferring with Consultation Or Transfer on hangupOther party still has not answered Dial the number Making CallsDialing Following Line Seizure Redial the last number Dialing Before Line Seizure Using Dtmf Tone Dialing Callback is activated Canceling callback requestsCallback Placing a callback request Reachability Registering at the guest telephoneDe-registering at the guest telephone De-registering from another telephone Call Log Display details Displaying the Call LogSelect list Select entry Select next/previous entry Call partyDelete party from list Delete all parties from list Redial Key Missed calls Key Call Forwarding Switch off call forwarding Checking Forwarding StatusActivating/Deactivating Call Forwarding Programming Call Forwarding Activate call forwardingSpecify and activate forwarding destination Changing the Forwarding Destination Consulting with a Second Party Introducing ConsultationAnd/or If the other party does not pick up Canceling Consultation HoldCanceling consultation hold Alternating Between Two Parties Changing back to single-line calls ConferencingIntroducing the Conference Ending the Conference Connect the two other parties by hanging up End both calls using the menuConnect the two other parties using the menu End both calls by hanging up Recording a Call Starting ManuallyStop Recording Dialing with Selected Dialing Key Dialing Aids Using Auto Dial Timer Using Abbreviated Dialing to Make Calls Using Abbreviated Dialing Using Notebook Functions Storing a numberCalling a stored number Control Function Action During Dialing Using Repdial Keys Voice Messages Retrieving MessagesViewing Message Details Deactivating the Ringer Activating Do Not DisturbActivating/Deactivating Do Not Disturb Using a Key to Activate/Deactivate Do Not Disturb Call Pickup Groups Using Group Features Answering a Pickup Group Call Ignoring a Pickup Group CallHunt Groups Hot- and Warmline Function Surviveability Lines and Line Keys Multiline Telephone Introduction Line Types Types of Lines Line Seizure Lines Off-hook dialing Using a Multiline SetupIncoming Call Ringer or Call Waiting Tone Outgoing Calls Placing a call on hold manually Using the line in the same way as a single-line tele- phoneExisting Connection Example Making Calls with Multiple Lines Accepting a second call on the same lineIncoming call on another line while dialing Advanced Cancel Key Function Using the Direct Station Select key Direct Station Select Call other partyPick up a call for a Direct Station Select User Toggle Key HiPath 8000 FunctionsExample Call Forwarding Busy Line Using Call ForwardingSwitch on Switch off Call Forward on No Reply Unconditional Call ForwardingActivating call forwarding Switch off call forwarding Switch on call forwarding Selectively Forwarding CallsDeactivating Call Forwarding Caller ID Suppression Deactivating Caller ID SuppressionActivating Caller ID Suppression Activating Caller ID Suppression Temporarily for Next Call For Call Acceptance Creating a Screening List For Rejecting Calls Anonymous Calls Rejecting Anonymous CallsAccepting Anonymous Calls Using Speed Dialing Single-Digit Speed DialingDouble-Digit Speed Dialing Tracing a Call Using Callback Make line busy Switch on BusySwitch Busy off again Functions in a Hunt Group Switch to End of Hunt Group Cancel End of Hunt GroupMark a line as the End of a Hunt Group Mobility Scenarios Logging on and off at the same telephoneDLS Mobility Function Logging on at the Telephone Logging on using the keyLogging on using the menu Logging on and off at the Same Telephone Logging off at the Telephone Logon with Forced Logoff at the Remote Telephone Logging on and off at at Different Telephones „Mobility logon Validating request Logon with Delayed Forced Logoff at the Remote Telephone Customizing the Telephone Accessing the Setup Menu Settings ConfigurationCountry Options Option Example Selecting the Display ModeLanguage Date/Time Call Deflection Setting the Date and Time Call Duration Call Forwarding Call Transfer Call Waiting Contrast Call Join Call Display Dialing Mode Daylight Saving Auto Dial Timer Delay for Call Forward on No Reply Hold Ringback Timer Music On Hold100 Do Not Disturb Message Waiting101 Hold Ringback Local Conferencing102 103 Auto AnswerBeep on Auto Answer Auto Reconnect 104 Inactivity TimeoutBeep on Auto Reconnect Idle State Options 105 Display Module Call View 106 USB Keyboard TypeProgramming/Modifying the Deflect Address Clear target 107 Line SettingsPosition of Line in Multiline Overview Display Module Showing Line Status in Call Information Box 108 Switching Call Park On and OffDisplaying Icons Instead of Text Parking and Picking Up Parked Calls Hot-Keypad Switching Call Park Pickup On and OffOptions for on-hook dialing Context 110 Activating/deactivating callbackSuppressing message about missed calls Rejecting a call during dialing Hangup while ringing Mobility flash LED111 112 Call RecordingSecure Call Ind Transfer on hangup 113 Local FunctionsAbbreviated Dialing Eto m 114 User Password Lock Phone Lock OnlyLock Phone with Forward Clearing Abbreviated Dialing Numbers Resetting Memory to Factory Default SettingsMemory Clear Phone Lock 117 Assigning Function Keys 118 Example 1 Assigning the Mute Function to a Function Key Function Key Control Func Action During Dialing Tion119 Programming the first level 120 Example 3 Assigning a Number or Name to a Function Key For programming the first level121 For programming the second level 122 Using Function Keys Example 1 Activating the Notebook function123 During a Call Audio SettingsLoudspeaker Volume Idle Mode Case of a MultiLine Telephone Ringer VolumeSetting Case of a SingleLine Telephone 126 Ringer For a Specific Line Resetting Ringer SettingsHandset Volume For all Lines 128 Headset VolumeSetting Room Character During a Call Room Acoustics Rollover Volume Key Clicks129 130 Restarting the Telephone Using the Display Call View Start Display131 132 Mobility DisplaySwap Display Operating the Telephone with the optiPoint display module Display Voice Applications DisplayCall Contacts Call Log Browser Incoming Call 134 Incoming Call in Idle ModeIncoming call Incoming Call Answering a Call Adding Callers to the Contacts Phone Book135 136 Reject Call Deflect Call Incoming Call Deflect this call to137 138 Incoming Call Deflecting... done Second Call Accepting a Waiting Call139 Refusing a Waiting Call On Hold140 Connecting a party Join141 Joining... done Transfer on hangup142 Transfering a second call Blind-transfer this call to143 Placing a Call on Hold Transferring a Call144 145 146 Displaying Missed Calls 147 Voice Messages 148 Off-Hook Dialing 149 150 Voice Dialing 151 On-Hook Dialing 152 12345678 154 Press the Replace Handset icon Dialing from Contacts Calling Contacts155 Repertory Dialing Control Action During Dialing Function156 157 Consultation 158 159 Complete Transfer Other party has not answered yet Other party answers160 Transferring Transfer... done161 162 Alternate Alternating Between Two PartiesAlternating second call On Hold 0024 163 Alternating consultation call 164 Setting up from a second call 165 Setting up from a consultation callHold the conference Conference 166 End both calls using the display keyConnect the other parties using the display key Connect the other parties by hanging up 167 Redial Last Number 168 Dialed Calls Missed Calls Select Dialed calls169 170 171 Details 172 Received Calls 173 Forwarded Calls 174 Editing the Destination and Enabling Call Forwarding 175 Editing the Call Forwarding Target 176 01773327160 177 Do not disturb 178 Answering Group Pickup Calls 179 Ignoring Group Pickup Calls 180 Temporary limited mode Multiline Telephone Application Call View for Multiline Telephones181 182 Rules for Selecting a Preferred Line 183 Line Overview 184 View with More Than Seven Lines 185 Incoming Call Ringer or Call Waiting Tone 186 View Line 187 Line Box Pressing the Loudspeaker/Headset key before- hand Initiating Calls via Line OverviewPressing a free line box View Line Pressing the Loudspeaker/Headset key 189 When Prime Line is Seized Using selected line as a single-line telephone With An Active Call190 191 Manual holdLine Held Line put on hold by Manager @company.com Retrieve 192 Multiline Calls Display of Line Information in Call Control193 194 Answering a Call on Another Line 195 When you press the line information box 196 197 Status Message for Multiple Lines 198 Display of Line Information for a Held Line During a Call Calling Ringer/Call Waiting Tone on the Line when Dialing Alphanumeric input lowercase Changing Character ModeCharacter Input Numeric input 201 Switching Between Overwrite and Insert ModeSwitching to Insert Mode Alphanumeric input uppercase Switching to overwrite mode Additional Keys202 Navigating on the Display Module Selecting and Activating Control Elements203 204 Edit FieldsControl Keys on the Telephone Dor F Cor E Setup Menu in the Display Module Setup =Configuration?205 General Information Web Interface206 Https//hostname.domainname Preparatory StepsOpen Web Interface Http//IP of the telephone 208 Call up the user interface Change User Password Menu Structure209 Function Keys Phone210 211 Select Function Key 212 213 Country SettingsLanguage Settings Info Message Audio Settings Call-Related Parameters214 User Security Setting Mobile User Logoff215 Append Codes Audible secure call indicatorAuto-Dial Timer Alphabetic Reference Country Call Forwarding On No Reply Cfnr TimerDefault Deflect Address DND feature enabled on phone Idle dialing mode Feature CodeFeature URI Handset Volume Language Key Click VolumeLoudspeaker Volume Key Label Parameters for Phone lock Ringer VolumeRollover Volume Mobility logoff Selecting a Function Function Key Explanation221 Web Interface Function Key Explanation Tone Sequence222 223 User Password Using Editors Entering TextEntering Characters 225 226 Navigating During Text Entry 227 Idle Mode DisplayAppendix Priority Category Description 228 User Menu Telephone Menu 229 =Local functions ? 230 231 =Audio settings ? Menu Option Action Next Step Telephone MenuDialing Connection Status Using Group Features Consultation Call233 234 Messages and AlarmsStatus Messages User Display 2nd line Explanation 235 Line Key Status IndicationDirect Station Select key Status Indication Line status Description 236 Error Messages Matte side facing up 237 Labeling the Keys 238 Index 239 Multiline Picking up a call waiting 240 241 Reference No. A31003-J4270-U100-5-7619