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Siemens OPTIPOINT410, OPTIPOINT420 Recording a Call

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Operating the Telephone with the Display

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Step by Step

Recording a Call

You can record important calls to be able to supply evi-

dence about the exact wording of an order (e.g. for

banking transactions).

Prerequisite: The connection to ASC Call Recording

(EVOip) was entered at your telephone by the service

personnel page 112.

Starting Manually

If a technician has not activated automatic starting,

you need to start the recording manually.

During a call either

press the Record key that was set up

or

> :select and confirm. The recording is started, and the

display shows "Recording" and the number of the oth-

er party. The other party is notified via an audio note

that the call is being recorded (has to be set up by the

service personnel).

Stop Recording

Press the Record key

or

> :select and confirm. The recording is stopped.

The recording is also stopped if the call is terminated.

Searching for and replaying the calls can e.g. be done

using the widely known ASC applications POWERplay,

WEBplay, or INSTANT WEBplay.

This function can currently only be used with non-

secure voice transmission,

Start Recording? >

Stop Recording? >

Contents

Main Safety Precautions For Your Safety Protection of the Telephone Location of the Telephone Important Notes Labels Contents Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 General Information. . . . . . . . . . . . . . . . . . . . . . . . . . .12 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Operating the Telephone with the Display . . . . . . . 22 Page HiPath 8000 Functions. . . . . . . . . . . . . . . . . . . . . . . . . 71 DLS Mobility Function. . . . . . . . . . . . . . . . . . . . . . . . . 85 Customizing the Telephone . . . . . . . . . . . . . . . . . . . .90 Page Page Web Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206 Using Editors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227 General Information About These Operating Instructions Intended Use Product Identification Echo Effect Service Notes and Symbols Safety 7 u or vIncrease or reduce the value depending on the current Introduction Overview Secure Voice Transmission Features Telephone Types Layout of the optiPoint 420 advance S V7.0 Display and Dialog Keys Keypad Programmable Keys Control Keys Operating the Telephone with the Display Standard Telephone Functions Secure voice transmission Mobility Multiline Functions Function Selection Incoming Calls Answering a Call With the Handset u or vSet call volume. To raise or lower the volume, press the Answering a Call Without the Headset (Speakerphone Mode) u or vAdjust volume. To raise or lower the volume, keep Switching to Speakerphone Mode t Switching to the Handset n and sLift the handset. Continue the call. Open Listening During the Call Refusing a Call > Deflecting a Call > o Second Call Accepting a Waiting Call > Refusing a Waiting Call > Deflecting a Waiting Call Connecting a caller Transfer a second call Putting second call on hold > Answering a Call On Another Line Holding a Call Using the Menu Using the Line Keys Transferring a Call Transferring without Consultation o Transferring with Consultation Making Calls Dialing Following Line Seizure Dialing Before Line Seizure o Using DTMF Tone Dialing Callback n o > :Confirm. Reachability Registering at the guest telephone o :Enter and confirm the user ID to be used for registering. o :Enter and confirm your PIN. De-registering at the guest telephone De-registering from another telephone Call Log Displaying the Call Log Page "Missed calls" Key Redial Key Call Forwarding Checking Forwarding Status > Activating/Deactivating Call Forwarding > Programming Call Forwarding Page Consulting with a Second Party Introducing Consultation o Canceling Consultation Hold Alternating Between Two Parties Conferencing Introducing the Conference > Ending the Conference > Page Recording a Call Starting Manually > Stop Recording > Dialing Aids Dialing with Selected Dialing Key Using Auto Dial Timer Using Abbreviated Dialing Using Notebook Functions o Using Repdial Keys Voice Messages Retrieving Messages Viewing Message Details Deactivating the Ringer Activating Do Not Disturb Activating/Deactivating Do Not Disturb > Using a Key to Activate/Deactivate Do Not Disturb Using Group Features Call Pickup Groups Answering a Pickup Group Call Ignoring a Pickup Group Call > Hunt Groups Surviveability Hot- and Warmline Function Multiline Telephone Introduction Lines and Line Keys Types of Lines Line Types Lines Line Seizure Using a Multiline Setup Incoming Call (Ringer or Call Waiting Tone) n Outgoing Calls Existing Connection Making Calls with Multiple Lines o Advanced Cancel Key Function Using the Direct Station Select key HiPath 8000 Functions Toggle Key Using Call Forwarding Call Forwarding - Busy Line o Call Forward on No Reply Unconditional Call Forwarding w o Selectively Forwarding Calls Caller ID Suppression Deactivating Caller ID Suppression o Activating Caller ID Suppression o Activating Caller ID Suppression Temporarily for Next Call Deactivating Caller ID Suppression Tempo- rarily for Next Call Creating a Screening List For Call Acceptance o For Rejecting Calls o Anonymous Calls Rejecting Anonymous Calls Accepting Anonymous Calls Using Speed Dialing Single-Digit Speed Dialing o Double-Digit Speed Dialing o Using Callback o Tracing a Call o Functions in a Hunt Group Make line busy Mark a line as the End of a Hunt Group DLS Mobility Function Mobility Scenarios Logging on and off at the same telephone Logging on and off at at different telephones Logging on and off at the Same Telephone Logging on at the Telephone o Logging off at the Telephone > o Logging on and off at at Different Telephones Logon with Forced Logoff at the Remote Telephone o Logon with Delayed Forced Logoff at the Remote Telephone o Customizing the Telephone Accessing the Setup Menu > Settings Configuration > Country Options > Language > > Date/Time > : Call Deflection Call Forwarding Call Duration Call Waiting Call Transfer Call Join Contrast Dialing Mode > > > Call Display > Daylight Saving Auto Dial Timer Delay for Call Forward on No Reply > o e to mEnter new value. Hold Ringback Timer > o e to mthe keypad keys. Music On Hold Do Not Disturb Message Waiting Hold Ringback Local Conferencing Auto Answer Beep on Auto Answer Auto Reconnect Beep on Auto Reconnect Idle State Options Inactivity Timeout Display Module Call View USB Keyboard Type Programming/Modifying the Deflect Address Line Settings Displaying Icons Instead of Text Parking and Picking Up Parked Calls Options for on-hook dialing Activating/deactivating callback Suppressing message about missed calls Rejecting a call during dialing Hangup while ringing Mobility flash LED Call Recording Secure Call Ind. Transfer on hangup Local Functions > Abbreviated Dialing > > e to mStart entering digits immediately. User Password Lock Phone Memory Assigning Function Keys Example 1: Assigning the Mute Function to a > o :Enter or modify key label and confirm. The relevant key Example 2: Assigning Repertory Dialing to a o u : Example 3: Assigning a Number or Name to a Page Using Function Keys o: Audio Settings Loudspeaker Volume o etolthe keypad keys. Ringer Volume > o ebisithe keypad keys. u and v Ringer Resetting Ringer Settings Handset Volume Headset Volume o etolthe keypad keys. Room Acoustics > Key Clicks uv <> o etoithe keypad keys. Restarting the Telephone v uqf: Press the keys one after the other. The Restart is exe- Operating the Telephone with the optiPoint display module Using the Display Call View Start Display Mobility Display Swap Display Applications Display Applications Select Incoming call Incoming Call in Idle Mode Answering a Call n Reject Call Ringer Deflect Call o Page Second Call Page Page ] or nReplace the handset or press the speakerphone key if o Placing a Call on Hold Transferring a Call o t Displaying Missed Calls Voice Messages Making Calls Off-Hook Dialing : I s On-Hook Dialing o Callback Callback Page t Dialing from Contacts Using Repdial Keys Repertory Dialing Conducting Two Calls Simultaneously Consultation Page Page Call transfer Page Alternate Alternating Between Two Parties Page Conferencing Setting up from a second call Setting up from a consultation call Hold the conference Ending the Conference t Redial Last Number Call Log Dialed Calls Missed Calls Page Page Received Calls Forwarded Calls Call Forwarding Editing the Destination and Enabling Call Forwarding Page Calls forwarded to Do Not Disturb Using Group Features Call Pickup Groups Page Surviveability Multiline Telephone Application Call View for Multiline Telephones Page Operating the Telephone with the optiPoint display module Line Overview When you press the Overview icon in the idle display a view like the one below is displayed: Press the Call view icon to return to Call Control with the preset line (page 181). Page Incoming Call (Ringer or Call Waiting Tone) Manager Page Initiating Calls via Line Overview This line is busy With An Active Call Page Page Multiline Calls Page Page Page Status Message for Multiple Lines Page Page Character Input Changing Character Mode Switching Between Overwrite and Insert Mode Page Navigating on the Display Module Selecting and Activating Control Elements D , E Edit Fields Control Keys on the Telephone Setup Menu in the Display Module e to m Setup Web Interface General Information Preparatory Steps Page Menu Structure Change User Password Function Keys Select Function Key Page Country Settings Language Settings Audio Settings Call-Related Parameters Page Alphabetic Reference Page Page Page Page Page Page Page Using Editors Entering Text Entering Characters Page Navigating During Text Entry < > : Appendix Idle Mode Display User Menu Page Page Page Telephone Menu Dialing Connection Status Consultation Call Incoming Calls Using Group Features Messages and Alarms Status Messages Line Key Status Indication Direct Station Select key Status Indication Error Messages : Labeling the Keys Index A B C D E F G H I M N O P R T U V W www.siemens.com/enterprise