Operating the Telephone with the optiPoint display module

Step by Step

Multiline Calls

Display of Line Information in Call Control

This section describes how the multiline Call Control provides information about the current status of other lines. This should enable users to toggle between vari- ous Call Controls and to obtain an overview of impor- tant operating states of lines that are currently not visi- ble.

This is enabled by the display of lines that have the fol- lowing states:

Active

Ringing

Held by own phone

Call Waiting mode

Held by another phone

In the lower part of Call Control a line information box appears; it displays the line with the most impor- tant status in accordance with the following priorities:

Active and signalling (for second incoming call) – dis- played as "Ringing" or "Call waiting".

Active

Ringing (incoming call, hold ringback or hold ring- back for pickup group), in the order established by

the rules for selecting the preferred terminal line (see page 182).

On Hold (manual hold) on your own telephone in the order last on hold, displayed first

On Hold (manual hold) on a different telephone in the order last on hold, displayed first.

Advisory tone for

incoming call

on hold too long (Hold Ringback)

on hold too long in pickup group (Hold Ringback)

in the order defined by the rules for selecting the preferred terminal line (see page 182)

The states Ringing, Call Waiting and On Hold are only shown for those lines for which the user has activated Line informationin Line settings.

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Siemens OPTIPOINT410, OPTIPOINT420 user manual Multiline Calls, Display of Line Information in Call Control, 193