Transferring with Consultation | Siemens OPTIPOINT410, OPTIPOINT420

Operating the Telephone with the Display

Step by Step

>
>		Consultation?	>

		Dial?	>
>
>		Complete Transfer?	>

Complete Transfer?

>

Transferring with Consultation

Proceed as follows to announce the transfer before- hand.

: Select and confirm (see also page 47).

oEnter the telephone number of the party to whom the call is to be transferred.

:Confirm.

The party answers.

sNotify user of call transfer.

:Select and confirm (you may also simply replace the handset to connect the parties).

The display indicates that the parties have been con- nected. Replace the handset.

or Transfer on hangup

Prerequisite: Transfer on hangup is activated ( page 112).

] Replace the handset or press the speakerphone key if in speakerphone mode. A connection is established be- tween the other two stations.

The other party still has not answered

You do not need to wait until the second party has ans- wered in order to transfer the call (see also page 111.

:Confirm. The call is transferred with the message "Call transferred".

If the second party does not answer, you are recalled by the first party.

33

Image 33

Siemens OPTIPOINT410 user manual Transferring with Consultation, Or Transfer on hangup, Other party still has not answered

Contents

HiPath Safety Precautions For Your SafetyProtection of the Telephone Location of the Telephone Labels Important Notes Contents Operating the Telephone with the Display Contents DLS Mobility Function HiPath 8000 Functions Customizing the Telephone OptiPoint display module Operating the Telephone with Contents Web Interface Using EditorsAppendix Index Intended Use About These Operating InstructionsProduct Identification General Information Service SafetyEcho Effect Uor Symbols in the Manual Introduction Overview Features Telephone TypesSecure Voice Transmission Layout of the optiPoint 420 advance S Display and Dialog Keys Keypad Programmable Keys Control Keys Mode VKey UKey Operating the Telephone with the Display Standard Telephone Functions Multiline Functions Mobility Function Selection Incoming CallsAnswering a Call With the Handset Answering a Call Without the Headset Speakerphone Mode Switching to the Handset Switching to Speakerphone ModeEnding a Call Nand s Open Listening During the Call Refusing a CallDeflecting a Call Activating this function Refusing a Waiting Call Second CallAccepting a Waiting Call Deflecting a Waiting Call Connecting a callerTransfer a second call Transfer on hangup Answering a Call On Another Line Putting second call on hold Holding a Call Using the Menu Using the Line Keys Transferring a CallTransferring without Consultation Transferring with Consultation Or Transfer on hangupOther party still has not answered Dialing Following Line Seizure Making CallsRedial the last number Dial the number Dialing Before Line Seizure Using Dtmf Tone Dialing Callback Canceling callback requestsPlacing a callback request Callback is activated Reachability Registering at the guest telephoneDe-registering at the guest telephone De-registering from another telephone Call Log Select list Displaying the Call LogSelect entry Display details Delete party from list Call partyDelete all parties from list Select next/previous entry Redial Key Missed calls Key Call Forwarding Switch off call forwarding Checking Forwarding StatusActivating/Deactivating Call Forwarding Programming Call Forwarding Activate call forwardingSpecify and activate forwarding destination Changing the Forwarding Destination Consulting with a Second Party Introducing ConsultationAnd/or Canceling consultation hold Canceling Consultation HoldAlternating Between Two Parties If the other party does not pick up Introducing the Conference ConferencingEnding the Conference Changing back to single-line calls Connect the two other parties using the menu End both calls using the menuEnd both calls by hanging up Connect the two other parties by hanging up Recording a Call Starting ManuallyStop Recording Dialing with Selected Dialing Key Dialing Aids Using Auto Dial Timer Using Abbreviated Dialing to Make Calls Using Abbreviated Dialing Using Notebook Functions Storing a numberCalling a stored number Control Function Action During Dialing Using Repdial Keys Voice Messages Retrieving MessagesViewing Message Details Deactivating the Ringer Activating Do Not DisturbActivating/Deactivating Do Not Disturb Using a Key to Activate/Deactivate Do Not Disturb Call Pickup Groups Using Group Features Answering a Pickup Group Call Ignoring a Pickup Group CallHunt Groups Hot- and Warmline Function Surviveability Lines and Line Keys Multiline Telephone Introduction Line Types Types of Lines Line Seizure Lines Incoming Call Ringer or Call Waiting Tone Using a Multiline SetupOutgoing Calls Off-hook dialing Existing Connection Using the line in the same way as a single-line tele- phoneExample Placing a call on hold manually Making Calls with Multiple Lines Accepting a second call on the same lineIncoming call on another line while dialing Advanced Cancel Key Function Using the Direct Station Select key Direct Station Select Call other partyPick up a call for a Direct Station Select User Toggle Key HiPath 8000 FunctionsExample Switch on Using Call ForwardingSwitch off Call Forwarding Busy Line Call Forward on No Reply Unconditional Call ForwardingActivating call forwarding Switch off call forwarding Switch on call forwarding Selectively Forwarding CallsDeactivating Call Forwarding Caller ID Suppression Deactivating Caller ID SuppressionActivating Caller ID Suppression Activating Caller ID Suppression Temporarily for Next Call For Call Acceptance Creating a Screening List For Rejecting Calls Anonymous Calls Rejecting Anonymous CallsAccepting Anonymous Calls Using Speed Dialing Single-Digit Speed DialingDouble-Digit Speed Dialing Tracing a Call Using Callback Switch Busy off again Switch on BusyFunctions in a Hunt Group Make line busy Switch to End of Hunt Group Cancel End of Hunt GroupMark a line as the End of a Hunt Group Mobility Scenarios Logging on and off at the same telephoneDLS Mobility Function Logging on using the menu Logging on using the keyLogging on and off at the Same Telephone Logging on at the Telephone Logging off at the Telephone Logon with Forced Logoff at the Remote Telephone Logging on and off at at Different Telephones „Mobility logon Validating request Logon with Delayed Forced Logoff at the Remote Telephone Customizing the Telephone Accessing the Setup Menu Settings ConfigurationCountry Options Language Selecting the Display ModeDate/Time Option Example Call Deflection Setting the Date and Time Call Duration Call Forwarding Call Transfer Call Waiting Contrast Call Join Call Display Dialing Mode Daylight Saving Auto Dial Timer Delay for Call Forward on No Reply Hold Ringback Timer Music On Hold100 Do Not Disturb Message Waiting101 Hold Ringback Local Conferencing102 Beep on Auto Answer Auto AnswerAuto Reconnect 103 Beep on Auto Reconnect Inactivity TimeoutIdle State Options 104 105 Display Module Call View Programming/Modifying the Deflect Address USB Keyboard TypeClear target 106 Position of Line in Multiline Overview Display Module Line SettingsShowing Line Status in Call Information Box 107 Displaying Icons Instead of Text Switching Call Park On and OffParking and Picking Up Parked Calls 108 Options for on-hook dialing Switching Call Park Pickup On and OffContext Hot-Keypad Suppressing message about missed calls Activating/deactivating callbackRejecting a call during dialing 110 Hangup while ringing Mobility flash LED111 Secure Call Ind Call RecordingTransfer on hangup 112 Abbreviated Dialing Local FunctionsEto m 113 114 User Password Lock Phone Lock OnlyLock Phone with Forward Memory Resetting Memory to Factory Default SettingsClear Phone Lock Clearing Abbreviated Dialing Numbers 117 Assigning Function Keys 118 Example 1 Assigning the Mute Function to a Function Key Function Key Control Func Action During Dialing Tion119 Programming the first level 120 Example 3 Assigning a Number or Name to a Function Key For programming the first level121 For programming the second level 122 Using Function Keys Example 1 Activating the Notebook function123 Loudspeaker Volume Audio SettingsIdle Mode During a Call Setting Ringer VolumeCase of a SingleLine Telephone Case of a MultiLine Telephone 126 Ringer Handset Volume Resetting Ringer SettingsFor all Lines For a Specific Line Setting Room Character During a Call Headset VolumeRoom Acoustics 128 Rollover Volume Key Clicks129 130 Restarting the Telephone Using the Display Call View Start Display131 Swap Display Mobility DisplayOperating the Telephone with the optiPoint display module 132 Call Contacts Applications DisplayCall Log Browser Display Voice Incoming call Incoming Call in Idle ModeIncoming Call Incoming Call 134 Answering a Call Adding Callers to the Contacts Phone Book135 136 Reject Call Deflect Call Incoming Call Deflect this call to137 138 Incoming Call Deflecting... done Second Call Accepting a Waiting Call139 Refusing a Waiting Call On Hold140 Connecting a party Join141 Joining... done Transfer on hangup142 Transfering a second call Blind-transfer this call to143 Placing a Call on Hold Transferring a Call144 145 146 Displaying Missed Calls 147 Voice Messages 148 Off-Hook Dialing 149 150 Voice Dialing 151 On-Hook Dialing 152 12345678 154 Press the Replace Handset icon Dialing from Contacts Calling Contacts155 Repertory Dialing Control Action During Dialing Function156 157 Consultation 158 159 Complete Transfer Other party has not answered yet Other party answers160 Transferring Transfer... done161 Alternating second call Alternate Alternating Between Two PartiesOn Hold 0024 162 163 Alternating consultation call 164 Setting up from a second call Hold the conference Setting up from a consultation callConference 165 Connect the other parties using the display key End both calls using the display keyConnect the other parties by hanging up 166 167 Redial Last Number 168 Dialed Calls Missed Calls Select Dialed calls169 170 171 Details 172 Received Calls 173 Forwarded Calls 174 Editing the Destination and Enabling Call Forwarding 175 Editing the Call Forwarding Target 176 01773327160 177 Do not disturb 178 Answering Group Pickup Calls 179 Ignoring Group Pickup Calls 180 Temporary limited mode Multiline Telephone Application Call View for Multiline Telephones181 182 Rules for Selecting a Preferred Line 183 Line Overview 184 View with More Than Seven Lines 185 Incoming Call Ringer or Call Waiting Tone 186 View Line 187 Line Box Pressing a free line box View Line Initiating Calls via Line OverviewPressing the Loudspeaker/Headset key Pressing the Loudspeaker/Headset key before- hand 189 When Prime Line is Seized Using selected line as a single-line telephone With An Active Call190 Line Held Manual holdLine put on hold by Manager @company.com Retrieve 191 192 Multiline Calls Display of Line Information in Call Control193 194 Answering a Call on Another Line 195 When you press the line information box 196 197 Status Message for Multiple Lines 198 Display of Line Information for a Held Line During a Call Calling Ringer/Call Waiting Tone on the Line when Dialing Character Input Changing Character ModeNumeric input Alphanumeric input lowercase Switching to Insert Mode Switching Between Overwrite and Insert ModeAlphanumeric input uppercase 201 Switching to overwrite mode Additional Keys202 Navigating on the Display Module Selecting and Activating Control Elements203 Control Keys on the Telephone Edit FieldsDor F Cor E 204 Setup Menu in the Display Module Setup =Configuration?205 General Information Web Interface206 Open Web Interface Preparatory StepsHttp//IP of the telephone Https//hostname.domainname 208 Call up the user interface Change User Password Menu Structure209 Function Keys Phone210 211 Select Function Key 212 Language Settings Country SettingsInfo Message 213 Audio Settings Call-Related Parameters214 User Security Setting Mobile User Logoff215 Auto-Dial Timer Audible secure call indicatorAlphabetic Reference Append Codes Default Deflect Address Call Forwarding On No Reply Cfnr TimerDND feature enabled on phone Country Feature URI Feature CodeHandset Volume Idle dialing mode Loudspeaker Volume Key Click VolumeKey Label Language Rollover Volume Ringer VolumeMobility logoff Parameters for Phone lock Selecting a Function Function Key Explanation221 Web Interface Function Key Explanation Tone Sequence222 223 User Password Using Editors Entering TextEntering Characters 225 226 Navigating During Text Entry Appendix Idle Mode DisplayPriority Category Description 227 228 User Menu Telephone Menu 229 =Local functions ? 230 231 =Audio settings ? Dialing Telephone MenuConnection Status Menu Option Action Next Step Using Group Features Consultation Call233 Status Messages Messages and AlarmsUser Display 2nd line Explanation 234 Direct Station Select key Status Indication Line Key Status IndicationLine status Description 235 236 Error Messages Matte side facing up 237 Labeling the Keys 238 Index 239 Multiline Picking up a call waiting 240 241 Reference No. A31003-J4270-U100-5-7619