English

Troubleshooting

If you run into any problem using your camcorder, use the following table to troubleshoot the problem. If the problem persists, disconnect the power source and contact your Sony dealer or local authorized Sony service facility. If “C:ss:ss” appears on the LCD screen or in the viewfinder, the self-diagnosis display function has worked. See page 182.

In the recording mode

Symptom

Cause and/or Corrective Actions

START/STOP does not operate.

• The POWER switch is not set to CAMERA.

 

c Set it to CAMERA. (p. 21)

 

• The tape has run out.

 

c Rewind the tape or insert a new one. (p. 20, 39)

 

• The write-protect tab is set to expose the red mark.

 

c Use a new tape or slide the tab. (p. 20)

 

• The tape is stuck to the drum (moisture condensation).

 

c Remove the cassette and leave your camcorder for at least

 

one hour to acclimatize. (p. 195)

The power goes off.

• While being operated in CAMERA mode, your camcorder has

 

been in the standby mode for more than five minutes.

 

c Set the POWER switch to OFF (CHG) and then to CAMERA

 

again. (p. 22)

The image on the viewfinder screen • The viewfinder lens is not adjusted.

is not clear.

c Adjust the viewfinder lens. (p. 25)

The SteadyShot function does not

• STEADYSHOT is set to OFF in the menu settings.

work.

c Set it to ON. (p. 116)

The autofocusing function does not

• FOCUS is set to MAN.

work.

c Set it to AUTO. (p. 65)

 

• Shooting conditions are not suitable for autofocus.

 

c Adjust to focus manually. (p. 65)

The fader function does not work.

•The digital effect function is working. c Cancel it. (p. 60)

The picture does not appear in the

• The LCD panel is open.

viewfinder.

c Close the LCD panel. (p. 23)

A vertical band appears when you

• The contrast between the subject and background is too high.

shoot a subject such as lights or a

Your camcorder is not a malfunction.

candle flame against a dark

 

background.

 

A vertical band appears when you shoot a very bright subject.

• Your camcorder is not a malfunction.

Some tiny white spots appear on the • Slow shutter, low lux or Super NightShot mode is activated.

LCD screen or in the viewfinder .

This is not a malfunction.

An unknown picture is displayed on • If 10 minutes elapse after you set the POWER switch to

the LCD screen or in the viewfinder. CAMERA or DEMO MODE is set to ON in the menu settings without a cassette inserted, your camcorder automatically starts the demonstration.

cInsert a cassette and the demonstration stops. You can also cancel DEMO MODE. (p. 121)

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