StorageTek 6 manual Recommended Recovery Actions, Information Required for StorageTek Diagnosis

Recommended Recovery Actions

Once you are aware that a switch of the control data set has occurred, it is recommended that the following actions be taken:

1.Run the BACKup utility.

2.Retain a backup copy of each control data set for diagnostic purposes.

3.Run the RESTore utility.

4.If DASD hardware errors are found, reallocate valid control data sets to a good storage device.

If you are unsuccessful in recovering from mismatch errors, contact StorageTek Software Support.

Information Required for StorageTek Diagnosis

To aid diagnosis, collect the following information:

•backup copies of the primary, secondary, and standby control data sets at the time of the error

•console logs for a period of one hour before the mismatch condition was detected.

390VM/HSC 6.0 System Programmer’s Guide

1st ed., 6/30/04 - 312579601