StorageTek 6 manual details of problem circumstances •STKACS abend

-details of problem circumstances

•STKACS abend

-VMDUMP (process with SLUIPCS), CONSLOG, VMFSVLOG (refer to ‘‘Dump Processing’’ on page 5-35)

•problems relating to HSC utilities

-utility SLKJCL

-utility output (SLSPRINT)

-dump data if applicable

-STKACS CONSLOG

•problems relating to CP

-VM operator console log

-STKACS CONSLOG

-EREP or PM2 reports for failing period

-trace data may be required (virtual and real)

-system configuration information

-dump data may be required

•problems relating to PROP message intercept

-PROP console log

-STKACS CONSLOG

-copy of execs and action table

•problems relating to HSC control data set

-copy of CDS

-DASD configuration information (VM directory, ACS SYSPROF, ACS SLKJCL)

-STKACS CONSLOG (from all hosts if sharing DASD)

-LIBGEN

-CP and SCP trace data (virtual and real)

•problems relating to TMI (TMS interface)

-STKACS CONSLOG

-TMS console log (if VMTAPE, ensure that TMSG is on)

-VM/HSC SCP trace

•problems relating to installation

-console log of virtual machine

-STKACS CONSLOG, VMFSVLOG

-ACS SYSPROF, ACS SYSDEF, ACS SLKJCL

-VM directory entries

-DASD configuration

-additional information as needed.

Chapter 5. Problem Determination, Diagnostics, and Recovery 409

1st ed., 6/30/04 - 312579601