Toshiba e-STUDIO500P manual May be a poor connection or a hardware failure

User attendance messages (continued)

Error	Sub	Primary message	Description/action
code	code
		Check Duplex	This messages displays for the following conditions:
		Connection	•	The duplex option may have been removed from the printer, possibly to
				clear a paper jam or to remove the option.
			•	The duplex option may be attached to the printer but a communications
				problem may prevent the printer from detection. For example, there may
				be a poor connection or a hardware failure.

The following actions may be taken:

•If the option was temporarily removed or not connected properly, reattach or reconnect it.

•Press to execute a configuration change which notifies the printer the option has been hot unplugged (removed with the power on).

Note: This action is not available if the printer is in Diagnostics Mode or running diagnostics.

•If the device is experiencing a hardware problem, turn the printer off and on. If the message continues to be displayed, go to “Duplex option service check” on page 2-82.

Check Tray x	Tray x=Tray 2, Tray 3, Tray 4, or Tray 5
Connection	This messages displays for the following conditions:
	•	The specified device may have been removed from the printer, possibly
		to clear a paper jam or to uninstall the option.
	•	The option may be attached to the printer but a communications problem
		may prevent the printer from detecting the option. For example, there
		may be a poor connection or a hardware failure.
	The following actions may be taken:
	• If the option was temporarily removed or not connected properly, reattach
		or reconnect it.
	•	Press	to execute a configuration change which notifies the printer the
		option has been hot unplugged (removed with the power on).
		Note: This action is not available if the printer is in Diagnostics Mode or
		running diagnostics.
	•	If the device is experiencing a hardware problem, turn the printer off and
		on. If the message continues to be displayed, go to “Input tray(s)
		service check” on page 2-102.
Close Finisher Side	Close the finisher side door. If the message does not clear automatically
Door	when the door is closed, go to “StapleSmart finisher service check” on
	page 2-123.
Close Finisher Top	Close the finisher top cover. If the message does not clear automatically
Cover	when the cover is closed, go to “StapleSmart finisher service check” on
	page 2-123.
Delete All Jobs	When the user has selected the Print and Hold Delete All Jobs selection, this
Go/Stop?	message is displayed. The following actions may be taken:
	•	Press	to confirm the selection. All jobs are deleted.
	•	Press	or	to cancel the delete operation.

Diagnostic information 2-33