Toshiba e-STUDIO500P manual Go to Main drive service

Service error codes (9xx.xx) (continued)

Error	Sub	Display text	Description		Action
code	codes
936	.00	Mirror moor not up to	•	Check printhead	Go to “Printhead service
		speed	•	Check system board	check” on page 2-122.
936	.10	No hall effect detected	•	Check cable connections	Go to “Main drive service
		at motor start. Motor is	•	Defective motor	check” on page 2-105.
		type 0.
			•	Severe gear blinds in gearbox
				assembly
			•	System board
936	.11	No hall effect detected	•	Check cable connections	Go to “Main drive service
		at motor start. Motor is	•	Defective motor	check” on page 2-105.
		type 1.
			•	Severe gear binds in gearbox
				assembly.
			•	System board
936	.20	Failed to stop within	•	Defective motor	Go to “Main drive service
		timeout, motor is type 0.	•	Defective system board	check” on page 2-105.
936	.21	Failed to stop within	•	Defective motor	Go to “Main drive service
		timeout, motor is type 1.	•	Defective system board	check” on page 2-105.
936	.30	No lock detected at	•	Check for paper jams	Go to “Main drive service
		motor start for motor ID.	•	Gear binds	check” on page 2-105.
		Motor is type 0.
			•	Defective motor
			•	Check motor cable and connections
936	.31	No lock detected at	•	Check for paper jams	Go to “Main drive service
		motor start for motor ID.	•	Gear binds	check” on page 2-105.
		Motor is type 1.
			•	Defective motor
			•	Check motor cable and connections
936	.60	No lock detected at	•	Check for paper jams	Go to “Main drive service
		normal motor start.	•	Gear binds	check” on page 2-105.
		Motor is type 0.
			•	Defective motor
			•	Check motor cable and connections
936	.61	No lock detected at	•	Check for paper jams	Go to “Main drive service
		normal motor start.	•	Gear binds	check” on page 2-105.
		Motor is type 1.
			•	Defective motor.
			•	Defective motor cable
			•	Cable connections
936	.9	Stall detected during	•	Defective cable	Go to “Main drive service
		speed control. Motor is	•	Check cable connections	check” on page 2-105.
		type 0.
			•	Defective motor
			•	Paper jams
936	.91	Stall detected during	•	Defective cable	Go to “Main drive service
		speed control. Motor is	•	Check cable connections	check” on page 2-105.
		type 1.
			•	Defective motor
			•	Paper jams

Diagnostic information 2-25