Toshiba e-STUDIO500P manual Assembly removal on

User attendance messages—paper jams and paper handling errors (2xx.xx)

Error	Sub	Description	Possible causes	Action
code	codes
202	.20	Paper jam around fuser	Paper may be jammed in fuser exit or	•	Make sure the redrive door
		exit or redrive area.	redrive area.		is complete closed.
		Fuser page count		•	Check the fuser for any
		between 200,000 and
					signs of wear or
		299,999.
					contamination. If any are
					found, replace the fuser
					assembly. See “Fuser
					assembly removal” on
					page 4-26.
				•	Turn media over to reduce
					+W curl.
				•	Check upper redrive
					diverter and diverter spring
					for any signs of damage, a
					loose spring, or binding
					parts. Repair the redrive as
					necessary.
				•	Check any installed output
					options(s) that may be
					installed for correct
					installation and alignment.
				•	The fuser exit sensor may
					not be functioning properly.
					Go to “Fuser exit sensor
					service check” on
					page 2-92.
202	.21	Page did not cleanly exit	Page may be jammed in fuser exit or	•	Make sure the redrive door
		fuser or redrive area.	redrive area.		is complete closed.
		Fuser page count		•	Check the fuser for any
		between 200,000 and
					signs of wear or
		299,999.
					contamination. If any are
					found, replace the fuser
					assembly. See “Fuser
					assembly removal” on
					page 4-26.
				•	Turn media over to reduce
					+W curl.
				•	Check upper redrive
					diverter and diverter spring
					for any signs of damage, a
					loose spring, or binding
					parts. Repair the redrive as
					necessary.
				•	Check any installed output
					options(s) that may be
					installed for correct
					installation and alignment.
				•	The fuser exit sensor may
					not be functioning properly.
					Go to “Fuser exit sensor
					service check” on
					page 2-92.

Diagnostic information 2-57