Toshiba e-STUDIO500P manual Assembly removal on

User attendance messages—paper jams and paper handling errors (2xx.xx)

Error	Sub	Description	Possible causes		Action
code	codes
201	.92	Page did not reach exit	•	Page jammed on fuser input guide.	•	Check the fuser entry guide
		sensor. Fuser page	• Page did not enter or exit fuser nip			for toner build up.
		count is not available.			•	Check the fuser for wear or
				cleanly.
			• Exit sensor not functioning correctly.			contamination. If a problem
						is found, replace the fuser
						assembly. See “Fuser
						assembly removal” on
						page 4-26.
					•	The fuser exit sensor may
						not be functioning properly.
						Go to “Fuser exit sensor
						service check” on
						page 2-92.
201	.94	Expected wide page not	• Page did not enter or exit fuser nip		•	If label media, ensure front
		detected by narrow		cleanly.		edge meets 1/8 inch
		media sensor, possible	•	Narrow media sensor not functioning		requirement.
		accordion jam. Fuser			•	Check the fuser for wear or
				correctly.
		page count is not
			•	Actual page is narrow when wide		contamination. If a problem
		available.
						is found, replace the fuser
				page was expected.
						assembly. See “Fuser
						assembly removal” on
						page 4-26.
					• If media is narrow, then turn
						off first sheet detection
						(engine settings 3 = 16). In
						Diagnostics mode, select
						PRINTER SETUP and
						Engine Setting 3.
					•	The fuser narrow media
						sensor may not be
						functioning properly. Go to
						“Fuser narrow media
						sensor service check” on
						page 2-93.

2-52Service Manual