Toshiba e-STUDIO500P manual Tray x Empty displays when tray x has paper in the tray

24x.xx Paper Jam displays, paper jammed over the pass thru sensor

(The printer displays the value of x for the paper tray where the error occurs. Example: 241 is a Paper Jam Tray 1)

	FRU	Action
1	Pass thru sensor and flag	The tray x option system board did not detect a piece of paper
	assembly	actuating the pass thru sensor. Remove any jammed sheets of paper
		from the printer and check the pass thru sensor and flag for proper
		operation by running the appropriate Tray Sensor Test from the
		diagnostics menu. If the test fails, check the sensor for correct
		installation and the flag for proper operation. Also check the sensor
		cable to make sure it is correctly connected to the option system
		board. If incorrect, replace the tray x option pass thru sensor
		assembly.
2	Power takeoff shaft and	Check these parts for broken or damaged parts, contamination on
	spring, bevel gear, feed roll	the drive rollers or wear plate, and wear or damage to the drive shaft
	gear, drive roll assembly,	bearings. Check the drive roll assembly and skewed backup roller for
	wear plate, drive shaft	signs of wear, slick spots, material buildup, and oil or grease on the
	bearings, and skewed	rollers. Also check for proper operation of the paper aligning
	backup roller	assembly. Repair or replace parts as necessary.
Tray x Low displays when tray x is full or has adequate paper in the tray

	FRU	Action
1	Paper low sensor assembly	Run the Tray x Sensor Test and check the sensor for proper
	Paper low sensor flag tray x	operation. If incorrect, check the following:
	option system board	•	Paper low sensor flag for smooth and correct operation.
		•	Paper low sensor for correct installation on the autocompensator
			housing.
		•	Paper low sensor cable for signs of cuts, pinched wiring, or other
			damage especially at connector J26 on the system board.
		If no problem is found, replace the paper low sensor assembly. If this
		does not correct the problem, replace the option system board.
Tray x Empty displays when tray x has paper in the tray

	FRU	Action
1	Paper out sensor flag	Check the paper out sensor flag for correct operation and installation.
		If correct, replace the option system board. (The paper out sensor is
2	Paper out sensor (on option	mounted on the system board).
	system board)
Printer does not recognize Tray x is installed

	FRU	Action
1	Autoconnect cables	Check the autoconnect from the printer or option above tray x. Check
	Tray x system board	for cuts, pinched wiring, or damage to the contacts in the connector.
		Check the autoconnect cable(s) for correct installation at the tray x
		system board. If correct, replace the tray option.

Diagnostic information 2-103