Toshiba e-STUDIO500P To Fuser exit sensor, See Fuser assembly, Removal on, Fuser narrow media

User attendance messages—paper jams and paper handling errors (2xx.xx)

Error	Sub	Description	Possible causes		Action
code	codes
201	.02	Page did not reach exit	•	Page jammed on fuser input guide.	•	Check fuser entry guide for
		sensor. Fuser page	• Page did not enter or exit fuser nip			toner build up.
		count between 0 and			•	Check the fuser for wear or
				cleanly.
		99,999.
			• Exit sensor not functioning correctly.			contamination. If a problem
						is found, replace the fuser
						assembly. See “Fuser
						assembly removal” on
						page 4-26.
					•	If no problem with wear or
						contamination is found, go
						to “Fuser exit sensor
						service check” on
						page 2-92
201	.04	Expected wide page not	• Page did not enter or exit fuser nip		•	If label media, ensure front
		detected by narrow		cleanly.		edge meets 1/16 inch
		media sensor, possible	•	Narrow media sensor not functioning		requirement.
		accordion jam. Fuser			•	Check the fuser for wear or
				correctly.
		page count between 0
			•	Actual page is narrow when wide		contamination. If found,
		and 99,999.
						replace the fuser assembly.
				page was expected.
						See “Fuser assembly
						removal” on page 4-26.
					• If media is narrow, then turn
						off first sheet detection
						(engine settings 3 = 16). In
						Diagnostics mode, select
						PRINTER SETUP and
						Engine Setting 3.
					•	The fuser narrow media
						sensor may not be
						operating properly. Go to
						“Fuser narrow media
						sensor service check” on
						page 2-93.
201	.10	Page did not reach exit	•	Page jammed on fuser input guide.	•	Check fuser entry guide for
		sensor. Fuser page	• Page did not enter or exit fuser nip			toner build up.
		count between 100,000
				cleanly.	•	Check fuser for wear or
		and 199,999.
			• Exit sensor not functioning correctly.			contamination. If a problem
						is found, replace the fuser
						assembly. See “Fuser
						assembly removal” on
						page 4-26.
					•	The fuser exit sensor may
						not be functioning properly.
						Go to “Fuser exit sensor
						service check” on
						page 2-92.
201	.11	Main drive motor	Main drive motor not working.		•	Check motor to system
		identification failed.				board connections.
		Fuser page count			•	Replace the main drive
		between 100,000 and				motor. “Main drive
		199,999.				assembly removal” on
						page 4-57.

2-46Service Manual