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Toshiba e-STUDIO500P manual Assembly 13 Transfer/charging

Models: e-STUDIO500P

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Assembly 13: Transfer/charging

7-26Service Manual

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Toshiba e-STUDIO500P manual Assembly 13 Transfer/charging

Contents

Studio 500P United States Government Rights 12G9609Table of contents Service checks Symptom tablesMessages and error codes Diagnostic aids Accessing service menus Diagnostics modeConfiguration menu Config Menu Additional useful menu locationsHandling ESD-sensitive parts -1 Adjustment procedures Removal proceduresConnector locations and connections ConnectionsAssembly 39 Kiosk-vertical and horizontal paper adapters Page Avis relatif à l’utilisation de laser Laser noticesLaser Declaração sobre Laser Avvertenze sui prodotti laserAvisos sobre el láser Laserinformatie LasermeddelelseLaser-notis Laser-meldingJapanese Laser Notice Korean Laser Notice Safety information Consignes de sécuritéInformações de Segurança SicherheitshinweisePautas de Seguridad Informació de Seguretat Preface DefinitionsEneral information Onfigured model Data streams SpecificationsResolution Print speed and performance print speedMemory configuration Opti ons Duplex 500 page option 15.6 23.4 11 lb DimensionsDescription Height Width Depth Weight Printer Studio 500P Low voltage model Power requirementsElectrical specifications High voltage modelEnvironment AcousticsMedia s pecifications Xecutive Folio1 Tatement1 Universal2 ¾ E nvelope Nvelope Page Grain long 20 to 36 lb bond Selecting print media Paper characteristicsWeight PaperLabels Storing print media Card stockPrint area Tools requiredAvoiding jams Acronyms Service errors 9xx.xx’s Diagnostic information StartSymptom tables User status and attendance messagesStop Understanding the printer operator panelMenu Navigation buttonsUnderstanding the menus Power-On Self Test Post sequence 128MB 449MHHigh-capacity feeder 2000-sheet symptoms Symptom tablesBase printer symptoms Envelope feeder symptoms Paper tray symptomsDuplex option symptoms Go to Input trays service check onDiagnostic information Messages and error codes Service error codesGo to 920.xx-Cold fuser Desired temperature Noisy thermistor signal During steady state Fuser not receiving AC power Service error codes Chickens for slope Noisy thermistor signal Service error codes Go to 922.xx-Cold fuser 922 Hot roll reached final Low wattage or incorrect lamp 922 Hot roll did not reach Low wattage or incorrect lamp 922 Hot roll took too long to Low wattage or incorrect lamp 922 Hot roll timed out Low wattage or incorrect lamp To reach desired Excessive load on the fuser Go to 923.xx-Hot fuser Go to 924.xx-Hot fuserGo to 925.xx-Hot fuser Go to Main fan on Go to Printhead service Go to Cartridge fan serviceGo to Toner sensor service Go to Main drive service Board. See System board Go toMain drive serviceSee Low voltage power Inner shield removal on2-77. or go to Go to 950.00 throughEprom mismatch failure on Through 950.60 EpromCover removal on Upper front cover removalOn page 4-11 or Upper front Assembly removal on See Interconnect cardFollowing system board, duplex Error Sub Display text Description/action Code User status displaysError Sub Primary message Description/action Code User attendance messagesMay be a poor connection or a hardware failure Go to StapleSmart finisher service check on StapleSmart finisher service check onCheck on page 2-113 or Input trays service check on Following occurs Or reconnect it Button assembly service check on Actions may be taken Reset Standard USB Port Jobs may not be restored Formatted Scheduled Maintenance Go to Scheduled maintenance onUser message Explanation User line 2 link messagesCheck device connection messages User status message ExplanationGo to Input sensor service Error Sub Description Possible causes Action Code CodesInput sensor service Sensor Test input tray onCable service check on Drive service check onGo to Cover closed switch Go to Fuser exit sensorTo Fuser exit sensor See Fuser assemblySensor service check on Removal onNot be functioning correctly Functioning properly. Go to 499,999 Diagnostic information Preserve data Assembly removal on Assembly removal on Turn media over to reduce Between 0 and 99,999 202 Is covering exit Assembly removal on Between 100,000 199,999 202 Is covering exit Assembly removal on Bounced. Fuser Assembly removal on Assembly removal on Assembly removal on Count between 400,000 499,999 202 Is covering the exit Assembly removal on Assembly removal on Assembly removal on Count is not available 202 Is covering the exit Jam displayed on Jam displays onOperator panel on Pass. See Duplex Feed Duplex Feed 2 onContinue selected Error Sub Description Possible causes Action Code Codes Roll assembly removal on Tray autocompensator pickProblems with excessive static electricity buildup Service checksBin mailbox service check Xx Paper Jam-Check Bin 1 displays Bin x is Full-message that bin x is full does not displayXx Service Error displays Ready-Binx Full displays and paper feeds into binXx Error code service check Main fan Xx Fan service checkCartridge fan service check Through 950.29 Eprom mismatch failure Panel board. See Operator panel board removal onThrough 950.60 Eprom mismatch failure Model Board bar code Corresponds to P/N…Charge roll service check See System board and inner shield removal onSwitch status Cover closed switch/cable service checkDead machine service check Pin number Cover open Cover closedVoltage on CN2-1 on the LVPS. The voltage should measure 23x.xx jam code Jam location Duplex option service checkDuplex paper jams Xx Jam displays on the operator panel Xx Jam displayed on operator panelEnvelope feeder service check Error codes onXx Service Error, envelopes fail to feed from the hopper Xx Paper Jam displays, envelope stops in feeder paper path Redrive assembly removal on Fuser service checksXx-Cold fuser service check Connector locations at Low voltage power supply onFuser assembly. See Fuser assembly removal on Lvps assembly. See Low voltage power supply removal onSystem board assembly. See System board and inner shield LVPS. See Low voltage power supply removal onXx-Cold fuser check Connector locations at Low voltage power supply removal onCover assembly.Fuser narrow media sensor removal on Board. See System board and inner shield removal on Xx-Hot fuser service checkCover assembly see Fuser narrow media sensor removal on Fuser assembly removal on page 4-26. If incorrect, replace Sensor removal on Fuser exit sensor service checkFuser exit and fuser narrow media sensor status chart Fuser narrow media sensor removal on Fuser narrow media sensor service checkFuser exit and fuser narrow media sensor status check Fuser solenoid service check Assembly. See Fuser assembly removal onHigh-capacity feeder input tray service check Capacity feeder option control board Paper out sensor flag Elevator moves in one direction only Paper size switch not selecting paper size that is selected Pin Color Paper sizeHigh-capacity output stacker service check Excessive noise or vibrationHigh-capacity output stacker option Xx Paper Jam Check Bin x, Post incomplete Input sensor service checkInput trays service check Optional 250-sheet and 500-sheet traysTray x Empty displays when tray x has paper in the tray Printer does not recognize Tray x is installedInterconnect card service check Paper from Tray x does not reach the pass thru sensorMain drive service check Xx Paper Jam userNo buttons work Operator panel service checkOne or more operator panel buttons fail Operator panel display Error Code 977.xx Network Card Options service checkError Code 976.xx Network Card x x=Network card 1, 2, or Flash Memory OptionsOutput bin sensor standard tray service check Standard Bin messageOutput expander service check Service Bin Xx Paper Jam-Check Bin x, Post incompleteDouble feeding paper Paper feed service checkFailures occur mainly near the bottom of the stack of paper Paper size sensing service check Paper fails to feed from the multipurpose trayPaper activate springs and ITC switches Printer does not recognize the paper size selected Print quality-all black Parallel port service checkPrint quality service check Run the Parallel Wrap tests onPrint quality-blank Print quality-random marksPrint quality-blurred or fuzzy print Print quality-backgroundPrint quality-banding Print quality-black bands on outer edges Print quality-residual imagePrint quality-light print Print quality-toner on backside of printedService error code Explanation Printhead service checkSignature button assembly service check Diagnostic information Page Diagnostic information System board service check Toner sensor service check Transfer roll service check Quality-background onSee Diagnostics mode on page 3-2 for more Diagnostic aidsAccessing service menus See Configuration menu Config Menu onAvailable tests Diagnostics modeEntering Diagnostics mode See Engine Setting 1 through 4 on See Disk Test/Clean onSee Defaults on See Configuration ID onExiting Diagnostics mode Quick Test Variable Description Value Direction of changeSelect Single or Continuous Input source testsPrint quality pages Prt Quality Pgs Dram Test Panel TestButton Test Cache Test Parallel Wrap testsSerial Wrap tests Quick Test duplexTop Margin duplex Sensor Test duplexMotor Test duplex Duplex Motor AA BB CC DD EE FFDuplex Feed Feed Tests input tray Sensor Test input trayOrder sheets Output bins Are fed Feed Tests output binsFeed To All Bins Sensor Test standard output bin Sensor Test Output ExpanderDiverter Test Sensor Test high capacity output stackerSensor Tests 5-bin mailbox Diagnostic aids Base Sensor Test Quick Disk TestDisk Test/Clean Flash TestCount DefaultsEngine Setting 1 through Model Name Perm Page Count permanent page countEdge to Edge Configuration IDParallel strobe adjustment Par x Strobe Adj Gap Adjust EP DefaultsFuser Temperature Fuser Temp Fuser Page CountDisplay Log Print LogExit Diagnostics Clear LogMaintenance page count Maint Cnt Value Configuration menu Config MenuEntering Configuration Menu Available menusMaintenance page counter reset Reset Maint Cnt Print quality pages Prt Quality PgsPpds Emulation Download Emuls Demo ModePanel Menus Paper source Size sensingPaper Prompts Factory DefaultsEnergy Conserve Env PromptsAdditional useful menu locations Menu settings Printing menu settingsTheory Autocompensator operationOption microcode Autoconnect cabling and connectorsDuplex Option Paper Jam 200/201 Paper Jam Check MP Feeder Paper Jam Check Env Feeder 23x and 24x jams 201 Paper Jam Remove Cartridge Page Paper Jam Open Rear Door 23x Paper Jam Open Duplex Rear Door Diagnostic aids Repair information Handling ESD-sensitive parts Gap adjustment Adjustment proceduresFuser solenoid adjustment Printhead assembly adjustmentStep B Paper alignment assembly adjustmentStep a Covers removals Removal proceduresFuser wiper cover assembly removal Redrive cap cover removal Paper support removalLeft door removal Redrive door Right cover removal Remove the redrive cap. SeeRedrive cap cover removal onPage Page Upper front cover removal Installation notes Upper front cover latch removal Upper front cover outer bezel removal Multipurpose feeder/lower front cover assembly removal Left cover handle holder removal Right cover handle holder removalLeft and right frame extensions Remove the redrive assembly. See Redrive assembly removal on Pass thru plateLaser cover removal Page Bevel gear removal Installation Cartridge duct removal Developer drive assembly removal Developer drive coupler kit removal ESD cover removalFuser assembly removal Installation notes Remove the fuser. See Fuser assembly removal on Fuser exit sensor removalInstallation Spring replacement Fuser exit sensor flag and spring removalPage Remove the fuser assembly. See Fuser assembly removal on Fuser lamp removalFuser Lamp 220 Description Fuser Lamp 11540X0122 40X0123Fuser narrow media sensor removal Replacement Fuser narrow media flag and spring removal Page Fuser to Lvps AC cable removal Installation Page Fuser top cover removal Page Fuser transfer plate removal Gear release link removal High voltage power supply removal Page Inner paper deflector assembly removal Input sensor removal Integrated tray autocompensator assembly removal Page Integrated tray autocompensator pick roll assembly removal Installation Interconnect card assembly removal Low voltage power supply removal Page Main fan removal Main drive assembly removal Page Page MPF arm assembly removal Installation note MPF lower paper deflectorMPF solenoid assembly removal MPF pick tire removalPage Page Installation note Operator panel board removal Remove the left door. See Left door removal on Operator panel buttons removalOuter shield removal Paper alignment assembly removal Page Paper bin full sensor flag removal Paper size sensing board removal Power takeoff shaft and spring removal Printhead removal Remove the laser cover. See Laser cover removal onRedrive assembly removal Signature button contact assembly removal System board and inner shield removal Transfer roll assembly removal Toner sensor removalUpper front cover hinge assembly removal BABUpper paper deflector assembly removal USB board assembly removal 4061-xx0Connector locations and connections Connections System boardConnector Pin no Signal System board see System board onNarmedia Bldchall PSIZE2 Connector Pin no Signal static AutoconnectFuser Board not a FRU Connectors Fuser BoardStacker board High-capacity output stacker boardHigh-capacity Pin CN no Signal High voltage power supplyConnector Interconnect cardLow voltage power supply Connector CN pin SignalOutput expander control board Page Connector locations and connections Page Lubrication specifications Preventive maintenanceSafety inspection guide Scheduled maintenancePage Parts catalog How to use this parts catalog Model name Configuration Machine typeAssembly 1 Covers Assembly 1 Covers Assembly 2 Frame Assembly 2 Frame Assembly 3 Frame Assembly 3 Frame Assembly 4 Frame Assembly 4 Frame Assembly 5 Printhead Assembly 5 Printhead Assembly 6 Paper feed-autocompensator Assembly 6 Paper feed-autocompensator Assembly 7 Paper feed-multipurpose feeder Assembly 7 Paper feed-multipurpose feeder Assembly 8 Paper feed-alignment Assembly 8 Paper feed-alignment 7-19 has been removed from This document intentionally Assembly 10 Integrated 500-sheet paper tray 10-1 Assembly 11 Drives-Main drive and developer drive 11-1 Assembly 12 Hot roll fuser 12-1 Assembly 13 Transfer/charging 13-1 Assembly 14 Electronics-power supplies 14-1 Page Assembly 15 Electronics-card assemblies Assembly 16 Electronics-shields 16-1 Assembly 17 Cabling diagrams Assembly 18 Cabling diagrams Assembly 19 Cabling diagrams 19-1 Assembly 20 Cabling diagrams 20-1 Assembly 21 Cabling diagrams Frame assembly with solenoid and cable 42S ervice Manual Assembly 24 Optional 500-sheet paper drawer Assembly 25 Optional 500-sheet paper tray Assembly 26 Duplex option 20G0888 Duplex assembly-500-sheetAssembly 27 Envelope feeder 48S ervice Manual Assembly 35 High-capacity feeder Assembly 35 High capacity feeder Assembly 36 High-capacity feeder 36-1 Assembly 37 High-capacity feeder Assembly 38 High-capacity feeder 64S ervice Manual Index NumericsHardware Tests Fuser narrow media sensor flag and spring Buttons 2-106,4-67,7-3 description Page Page Page Page Part number index Laser printhead cable assembly Redrive door assembly 250 sheet 000/010Laser cable assembly Printhead assembly includes all cablesPart number index Page Part number index Page Part number index Page 500P 4061 Wiring diagram