Operator panel display

Service tip: The printer has detected a problem with the system board, the operator panel cable (part of the upper front cover hinge assembly), or the operator panel board if POST does not complete, the printer emits 5 beeps, and stops in a continuous pattern until the printer is turned off.

Note: If the operator panel is operating properly except for a pel or a few pels missing or broken, run the “Panel Test” on page 3-7from the hardware tests before continuing with this service check.

 

FRU

Action

 

 

 

1

Operator panel cable

Check for proper installation of the cable at the system board (J13)

 

 

and at the operator panel. Check the continuity of the operator panel

 

 

cable. If incorrect, replace the upper front cover hinge assembly. See

 

 

“Upper front cover hinge assembly removal” on page 4-78.

 

 

 

2

Operator panel display

Check for correct installation of the operator panel cable at J13 on

 

blank, 5 beeps, LED off

the system board. If incorrect, reinstall the cable properly. If correct,

 

 

measure the voltage at J13-2 on the system board. The voltage

 

 

should measure approximately +5 V dc. If incorrect, replace the

 

 

system board. “System board and inner shield removal” on

 

 

page 4-76. If correct, check continuity of the operator panel cable. If

 

 

the continuity is incorrect, replace the upper front hinge assembly. If

 

 

the continuity is correct, replace the operator panel board. See

 

 

“Operator panel board removal” on page 4-66.

 

 

 

3

Operator panel display

Check for ground between J13-4 and ground. If correct, replace the

 

blank, 5 beeps, LED on

operator panel board. See “Operator panel board removal” on

 

 

page 4-66. If incorrect, check the operator panel cable. If the cable is

 

 

incorrect, replace the upper front cover hinge assembly. See “Upper

 

 

front cover hinge assembly removal” on page 4-78. If the correct,

 

 

replace the system board. See “System board and inner shield

 

 

removal” on page 4-76.

 

 

 

4

Operator panel all

Make sure a card is not plugged in backward. This condition causes

 

diamonds, no beeps

the printer to fail POST, displaying all diamonds on the operator panel

 

 

with no beeps.

 

 

 

5

Operator panel all

Check the voltage at Pin J13-1 and J13-3. The voltage measures

 

diamonds, 5 beeps

approximately +3.3 V dc. If incorrect, replace the FRUs in the

 

 

following order:

 

 

Operator panel board (see “Operator panel board removal” on

 

 

 

page 4-66) or the Upper front cover (see “Upper front cover

 

 

 

removal” on page 4-11).

 

 

System board. See “System board and inner shield removal”

 

 

 

on page 4-76.

 

 

Upper front cover hinge assembly. See “Upper front cover

 

 

 

hinge assembly removal” on page 4-78.

 

 

 

 

Diagnostic information 2-107

Page 143
Image 143
Toshiba e-STUDIO500P manual Operator panel display