User attendance messages—paper jams and paper handling errors (2xx.xx)

Error

Sub

Description

Possible causes

Action

code

codes

 

 

 

 

 

 

 

 

 

202

.32

Exit sensor covered too

Page may be jammed in fuser exit or

• Make sure the redrive door

 

 

long. Fuser page count

redrive area.

 

is complete closed.

 

 

between 300,000 and

 

Check the fuser for any

 

 

399,999.

 

 

 

 

 

signs of wear or

 

 

 

 

 

 

 

 

 

 

contamination. If any are

 

 

 

 

 

found, replace the fuser

 

 

 

 

 

assembly. See “Fuser

 

 

 

 

 

assembly removal” on

 

 

 

 

 

page 4-26.

 

 

 

 

Turn media over to reduce

 

 

 

 

 

+W curl.

 

 

 

 

Check upper redrive

 

 

 

 

 

diverter and diverter spring

 

 

 

 

 

for any signs of damage, a

 

 

 

 

 

loose spring, or binding

 

 

 

 

 

parts. Repair the redrive as

 

 

 

 

 

necessary.

 

 

 

 

Check any installed output

 

 

 

 

 

options(s) that may be

 

 

 

 

 

installed for correct

 

 

 

 

 

installation and alignment.

 

 

 

 

The fuser exit sensor may

 

 

 

 

 

not be functioning properly.

 

 

 

 

 

Go to “Fuser exit sensor

 

 

 

 

 

service check” on

 

 

 

 

 

page 2-92.

 

 

 

 

 

202

.33

Page is covering the

• If page is not visible from front or rear

Check the fuser and area

 

 

narrow media sensor

of the printer, a partial piece of a

around the fuser assembly for

 

 

during warm up. Fuser

page may be torn off in the fuser

any signs of debris or pieces of

 

 

page count between

covering the narrow media sensor.

paper or media.

 

 

300,000 and 399,999.

• The narrow media sensor or flag may

 

 

 

 

 

 

 

 

 

 

be dislodged or damaged.

 

 

 

 

 

 

 

202

.34

Exit sensor may have

Exit sensor assembly.

Go to “Fuser exit sensor

 

 

bounced. Fuser page

 

service check” on page 2-92.

 

 

count between 300,000

 

 

 

 

 

and 399,999.

 

 

 

 

 

 

 

 

202

.36

Page is covering the exit

Something is keeping the exit sensor

Check the fuser and area

 

 

sensor during warm up.

covered. A page may not have been

around the fuser assembly for

 

 

Fuser page count

cleared from a prior jam.

any signs of debris or pieces of

 

 

between 300,000 and

 

paper or media.

 

 

399,999.

 

 

 

 

 

 

 

 

 

2-60Service Manual

Page 96
Image 96
Toshiba e-STUDIO500P manual Assembly removal on